03 Nov 2022
Payment flexibility and financial wellbeing can go hand in hand
Maile Carnegie |
As digital payments evolve, customers expect more flexibility in how they pay for goods and services. And they want rewards too.
articles by Maile Carnegie
06 Jun 2022
Rising rates bring fresh challenges for banks
Maile Carnegie | Group Executive - Australia Retail, ANZ
Competition, regulatory costs and technology investments are likely to keep pressure on bank returns even as interest rates rise around the world.
15 Dec 2021
ANZx emerging into the light
Maile Carnegie | Group Executive - Australia Retail, ANZ
The program will transform traditional banking and help people and businesses improve their financial wellbeing.
08 Jan 2019
Carnegie: innovation, not just private
Maile Carnegie | Group Executive - Australia Retail, ANZ
The public service plays a pivotal role in driving the national innovation ecosystem, says ANZ’s Group Exec – Digital.
13 Dec 2018
Future for gov & banking depends on partnerships
Maile Carnegie | Group Executive - Australia Retail, ANZ
Banks and governments can work together to ensure people – customers and citizens - get what they need.
02 Mar 2017
The secret to being innovative (is getting obsessed with customers)
Maile Carnegie | Group Executive - Australia Retail, ANZ
The disruption race will be won by those that get the customer experience right the fastest. Being customer obsessed is what will help companies deliver innovative customer experiences and win business.