Subscribe

Innovation can come from anywhere

Innovation can come from anywhere in large organisations and it doesn't always have to be the top, according to former Proctor & Gamble chief information officer Filippo Passerini.

" Innovation comes from the people who do the work every day."
Phoebe O'Sullivan, Contributing author for BlueNotes

Innovation can come from anywhere

Passerini, who spent 33 years at P&G, told BlueNotes on video that recognising and appreciating this key insight is very important in creating a culture of innovation.

“One point I've found very critical is to get this kind of innovation to come from any place in the organisation, not just from people whole are officially in charge," he said. “Try to get ideas from throughout the organisation at all levels. This is what really makes organisations better."

Passerini says the best innovation can often come from staff in touch with consumers and not those sometimes removed from the situation in the C-suite.

“If we think about it, innovation comes from the people who do the work every day," he said. “I believe in any business, including banks, there are a lot of opportunities to simplify, streamline and accelerate."

Passerini said making the transition to digital requires support from right at the top of businesses.

“It's about getting the organisation to embrace an opportunity to interface with the customer and clients better," he said.

Watch the video above for more.

Phoebe O'Sullivan is a contributing author for BlueNotes

The views and opinions expressed in this communication are those of the author and may not necessarily state or reflect those of ANZ.

editor's picks

10 Mar 2016

Six productivity lessons from South Park

Guy Thompson | BlueNotes contributing editor

The subversive American cartoon show South Park debuted in 1997 - it's nearly 20. As opposed to its stars who are perennially nine-year olds.

04 Dec 2015

The danger of BaU in the age of innovation

Sreeram Iyer | Chief Operating Officer International and Institutional, ANZ

How often have you heard a new starter in a workplace ask: “Why are you doing that this way? This is madness!”?

29 Jun 2015

It's time to move beyond innovation to normal

Fred Ohlsson | Group Executive, ANZ Australia

Innovation is not just about technology but about what people want, need and how they choose to interact and do business. That's particularly relevant for so-called 'mobile wallets', an idea that's been around a while but is now breaking through.