“I think in simple terms it’s ‘how do we move fast, safely?’”, he said. “Particularly in the financial services space that safely piece is important. Compliance, regulation, customer trust is pretty fundamental.”
“Our competitors in financial services are all moving quite quickly and we need to move faster than them if we are going to win.”
Florian said the cloud will play an increasingly large role in the way the bank operates - in the same way mobile and social technologies already do.
“I think it’s very important to keep a clear understanding of what our customers need and then look at the technology, look at the expectations of the regulators, while combining all of those pieces and continuously looking for ways in which we can provide innovative services to our customers.”
Watch the video above to learn more.
Andrew Cornell is managing editor at BlueNotes