VIDEO: ANZ names Gerard Florian as head of tech

Technology is reshaping banking at a faster and faster rate, according to Incoming ANZ Group Executive, Technology, Gerard Florian. But banks must also balance the demands of consumers, regulators and technology as they push to provide innovative services to customers.

Gerard Florian joins ANZ from Dimension Data where he spent 15 years establishing cloud-enabled managed services on a global platform. The ANZ role will see him implement existing technologies at ANZ and create new systems and processes in the pursuit of strategic goals.

" Our competitors in financial services are all moving quite quickly and we need to move faster than them if we are going to win."
Gerard Florian, Incoming ANZ Group Executive, Technology

Speaking exclusively to BlueNotes on the morning of the announcement, Florian said the technology challenges facing banks were similar to the ones facing many companies in the modern technology environment.

ANZ names Gerard Florian as head of technology

“I think in simple terms it’s ‘how do we move fast, safely?’”, he said. “Particularly in the financial services space that safely piece is important. Compliance, regulation, customer trust is pretty fundamental.”

“Our competitors in financial services are all moving quite quickly and we need to move faster than them if we are going to win.”

Florian said the cloud will play an increasingly large role in the way the bank operates - in the same way mobile and social technologies already do. 

“I think it’s very important to keep a clear understanding of what our customers need and then look at the technology, look at the expectations of the regulators, while combining all of those pieces and continuously looking for ways in which we can provide innovative services to our customers.” 

Watch the video above to learn more.

Andrew Cornell is managing editor at BlueNotes

The views and opinions expressed in this communication are those of the author and may not necessarily state or reflect those of ANZ.

editor's picks

03 Nov 2016

Elliott: momentum building on rebalancing; key markets robust; cost control good

Andrew Cornell | Managing Editor, bluenotes

The momentum behind ANZ’s rebalancing in key areas continues to build, while cost performance is improving and key markets remain robust, the bank’s CEO says.

03 Nov 2016

Dividend sustainable; credit provisions elevated but stable; productivity gains: Jablko

Andrew Cornell | Managing Editor, bluenotes

ANZ’s new chief financial officer Michelle Jablko said the bank’s full-year result showed a focus on becoming a better-balanced, simpler, better-capitalised institution.

02 Nov 2016

Massive growth in fintech (to a small share)

Andrew Cornell | Managing Editor, bluenotes

Banking will look radically different in 10 years’ time, probably even five. It will be digital – even though that means many things to different people. And financial technology start-ups – fintechs – will be behind much of the transformation.