Most, if not all, large corporate organisations have a managed travel program because it saves them money and helps them keep control over spending.
But just because you aren't a big business spending millions each year on travel, doesn't mean you can't take some of the learnings and principles from managed travel and apply them to your business.
A survey undertaken by TNS Research indicates SMEs are wasting a huge amount of time by doing it all in-house; it actually equates to approximately 81 million hours a year.
HOW IS THAT POSSIBLE?
Unlike major corporates, small businesses don’t have access to the purpose-built online booking tools introduced nearly 10 years ago.
Until now there’s been no option but to pay a premium for travel agent bookings or contend with the hassle of time-consuming booking processes, less-than-ideal flight times and seat choices, juggling multiple itineraries, doing travel expenses, keeping track of receipts, and managing flight changes and delays or increased travel costs themselves.
SMEs book an average of 30 trips per year and each takes approximately six hours of an owner-operator or employee’s time (booking, managing itinerary etc). Add to this approximately 25 per cent of trips change at least once before or during the trip - it’s clear why over a third of businesses believe booking processes need to be improved.