Banks are obliged to do everything in their power to protect customers and their information, according to ANZ’s incoming chief information security officer, but need to do so without preventing access to popular services online.
“We all need to be very vigilant about our cybersecurity,” Lynwen Connick told BlueNotes on video after the announcement.
“I think consumers should expect we will do everything we can to secure their operations online.”
Connick joins ANZ after serving as first assistant secretary, information sharing & intelligence at the Prime Minister’s department in Canberra. She has also served as CISO at the Department of Defence.
The appointment follows ANZ’s recruitment of ex-Google boss Maile Carnegie and Dimension Data exec Gerard Florian as the bank looks to beef up its technology and security credentials. Connick will play a key role in shaping ANZ’s information security strategy and report directly to Florian.
Reflecting on her time in government, Connick said there are more similarities than differences between corporate and government cybersecurity.
“We have different stakeholders, but in the end we all want the same thing,” she said. “We want our customers to do what they want to do online and to do that securely.”
“I am a technologist, I love technology… but I want to know I can do that securely and I think our customers think the same way.
“That’s why I’m here, to make sure we’re not saying ‘No, you can’t do that’, but ‘How can we do that securely?’”
Connick also touched on her experience working in government and the importance of staying one step ahead of adversaries. Watch the video above to find out more.
Andrew Cornell is managing editor at BlueNotes