Erica Hardinge - Security Culture & Capability, ANZ
How did you get into this field:
Honestly, I fell into it and I’m so glad I did! An opportunity to work at ANZ in a security communications role sounded so fascinating I had to give it a go and I haven’t looked back.
The scope and the challenges have grown as have the opportunities to learn from my peers and test out new approaches.
I studied arts and science (criminology and psychology) as my undergraduate and subsequently completed an MBA at Melbourne Business School - as well as a certification in Change Management.
I’ve worked in a variety of roles across human resources which have provided a good basis for understanding people’s motivators and how these align to organisational goals.
Over the last 10 years I’ve built a career in what the industry refers to as security awareness. I see the role as a mixture of culture change and enabling secure capabilities in a digital world.
What I like best about my role
I enjoy the ever changing nature of my role, two days are rarely the same! In the same way the people I work with come from a variety of backgrounds: risk, technology, business, finance and much more.
It’s also a role significant in both the personal and organisational worlds – as lives become more and more reliant on digital channels people must be empowered to be safe online.
HR and change management have provided a great basis for my career in security. However, the biggest contribution comes from our industry community: security, influence and trust which we co-founded about 18 months ago.
This group believes collaboration, consistent messages and simple actions are vital to empower people to protect themselves in the digital world.
Together we seek to both share experiences to improve the security awareness function in our region and enable people to be cyber safe.
Thoughts on the future
I think we are at a turning point. There are more conversations in the general public about online security than ever before and as such growing awareness that - in the words of a fellow SIT founder - “cyber safety is a life skill”.
In the same way road and sun safety are lessons we intuitively teach our children, we must also ingrain simple life lessons to make the internet a better, safer place.
There is also growing evidence effective education can and does work – making people our strongest link!
Generally, people want to do the right thing – my role is about making the right thing, the easy thing to do.