Smith said there was a misconception agile is just technology practices companies use to build products. He joins ANZ after three years rolling out the agile framework at IBM.
The key to working with agile, Smith says, is figure out the measures that matter for the problems you are trying to solve.
“In a tech company your measures… [are around] how fast you can get from design to completing it,” he said. “The cycle time it takes from [deciding] to put new features in in a product till the time it actually is in a customer’s hands.”
The implementation of agile may cause some ‘anxiety” among leaders, Smith says, but staff are quick to adapt in his experience.
“Practitioners lap it up,” he said. ‘They get better at a faster rate than we ever give them credit for, independent of technology or where they’re working.”