10 Aug 2023
Shaq Johnson
|
Head of Customer Protection, ANZ
Criminals can trap Australians into acting as “money mules” – helping to launder billions of dollars by transferring illegal funds between accounts. An ANZ pilot is disrupting the trade.
22 Jun 2023
Shaq Johnson
|
Head of Customer Protection, ANZ
Scams are becoming so sophisticated they are difficult for customers to spot. Companies must constantly adapt and refine measures to protect customers and the wider community.
15 Aug 2022
Shaq Johnson
|
Head of Customer Protection, ANZ
As the threat from financial scams and identity theft evolves, banks and customers must be increasingly agile and savvy to keep up.