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Susie Babani
Former Chief Human Resources Officer at ANZ

About Susie Babani

A former Chief Human Resources Officer at ANZ, in her time at the bank Susie’s helped support and develop ANZ’s 50,000 employees. Before starting at ANZ in 2007, she worked at HSBC in the UK, China, Canada and the USA in a range of roles including Chief Operating Officer, Hubs, East Asia where she was responsible for five operations sites in China, Malaysia and the Philippines, as well as compliance, communications and call-centre strategy.

Susie is a keen traveller and loves going to the theatre regularly, visiting museums and art exhibitions.

articles by Susie Babani

25 Feb 2016

Stop telling me "Be patient, it will get better over time!"

Susie Babani | Former Chief Human Resources Officer at ANZ

Please stop telling me "Be patient, it will get better over time!"

19 Aug 2015

Don't fight flexible work. It's productive. And it's already here.

Susie Babani | Former Chief Human Resources Officer at ANZ

A couple of months ago the CEO of my company declared all roles should be flexible. We've had policies on flexible working for a number of years but usage was sporadic and very much depended on a “Leadership Lottery” - if you had a leader who "got it" then flex was just part of the day to day norms and no big deal.

20 May 2015

Benevolent bias - a new way of making poor people decisions?

Susie Babani | Former Chief Human Resources Officer at ANZ

I have an hypothesis about the glass ceiling. It is not, as is generally assumed, something women suddenly bang their heads against after 25 years of hard slog, ongoing promotions and successful performance in the corporate world - causing us to just be pipped from the very top jobs.

10 Mar 2015

Food is the common experience that brings us together

Susie Babani | Former Chief Human Resources Officer at ANZ

Successful multiculturalism is obviously a lot more than a taste for foreign spices.

16 Dec 2014

Does how you look at work really matter?

Susie Babani | Former Chief Human Resources Officer at ANZ

In one of the more interesting social experiments I can think of, a male Australian breakfast TV presenter has confessed to wearing the same suit every week day for a year. (He did get it cleaned!).

23 Oct 2014

Traditional leaders face their Waterloo

Susie Babani | Former Chief Human Resources Officer at ANZ

Leaders can no longer lead with command and control. Here’re five things employees look for in leadership.

17 Sep 2014

Culture takes leadership and leaders need culture

Susie Babani | Former Chief Human Resources Officer at ANZ

I’ve just returned from a visit to London, where the newspapers continue to regale with stories about financial institutions failing their stakeholders - employees, customers, shareholders, communities and regulators.

07 Aug 2014

Four misconceptions hold back flexible working – and all the benefits that brings

Susie Babani | Former Chief Human Resources Officer at ANZ

All progressive companies have policies in place to enable flexible working. In Human Resources we tout the commercial benefits regularly but a mindset shift amongst management is the key to make it an everyday reality rather a big deal.