Ten things you need to know when you reach the top
The business leaders interviewed for this report acknowledged moving up to the C-suite is markedly different to moving in.
Their first CEO role in particular brought unexpected challenges they had not prepared for in their previous executive roles. For example, more than half the business leaders said when they took the top role, they were immediately treated differently.
Everyone is watching, they said. There were other common experiences and themes revealed in our conversations with business leaders.
1. Everyone is watching you and they view you differently than before
2. What you say is amplified. Good communication is fundamental
3. People management is much more time-consuming than you expect it to be
4. It is essential to look for diversity of ideas and experiences when building your team
5. Listening for the first few weeks is the most valuable way to start the role
6. Technical skills are a small part of leadership—emotional intelligence (EQ)—is equally as important as IQ
7. The pathway to the top is smoothed by luck
8. You don’t know everything nor are you expected to—seek advice
9. Learn how to work constructively with the board. The relationship is different to the executive team
10. Make a difference in broader society. You have the resources – use them.