11 Jul 2024
Celebrating First Nations Strength
bluenotes contributors |
Showcasing our First Nations stories
Culture
27 Jun 2024
2024: Pride
Alexandra Galea | Editorial Producer, ANZ
Celebrating Pride is more than an annual commitment. This selection of stories celebrates the efforts for and by ally’s and members of the LGBTQI+ community.
26 Jun 2024
Leadership lessons from an accidental banker
Farhan Faruqui | CFO, ANZ
ANZ CFO Farhan Faruqui shares his thoughts on authentic leadership, the importance of creating safety among teams and how his father helped shaped the leader he is today.
17 Apr 2024
Waxing lyrical
Jeff Whalley | Senior Journalist, ANZ
Why is the humble vinyl record experiencing a billion-dollar global resurgence? It’s about music lovers building likeminded communities, including at ANZ.
03 Apr 2024
Retaining the lessons of the Royal Commission
Stephen Ries | General Manager ESG and Stakeholder Engagement, Communications & Public Affairs, ANZ
It is half a decade since the hard truths of the banking royal commission were delivered. How do we make sure those lessons stay fresh in our minds?
18 Jan 2024
2023: The Year in Highlights
Brett Foley | Managing Editor, bluenotes
These are the articles that most engaged you in 2023 on bluenotes and ANZ News.
10 Oct 2023
Life changing shifts in representation
Sweta Mehra | Managing Director, Everyday Banking, ANZ
The chance to see versions of ourselves on screen is something many of us take for granted. The Shift 20 Initiative wants to expand that chance to the 20 per cent of Australians with a disability who are rarely seen on our screens.
20 Sep 2023
Model for change
Dylan Alcott | Athlete, Paralympian, Philanthropist & 2022 Australian Of The Year
Role models can change lives. A ground-breaking campaign by the Dylan Alcott Foundation aims to revolutionise disability representation in Australian advertising.
28 Aug 2023
How to spot the signs of financial and mental stress
Irene Verins & Luke Martin | Wellness & Prevention Programs Lead and Wellness & Prevention Engagement Manager, Beyond Blue
Frontline bank staff often witness the first signs of customers experiencing financial or mental health problems. A new guide empowers those workers to engage compassionately.
12 Jul 2023
An inspiring journey back to the workplace
Chandna Bhatnagar | Journey Expert Chapter Lead, ANZ Bengaluru
With a wealth of skills and experience, Bangalore-based Chandna Bhatnagar was shocked at the struggle to find a job after a career break. This is what she did.
06 Jul 2023
Elevating the employee experience
Vinit Jha | Domain Lead, Employee Experience, ANZ
The rise of hybrid working and artificial intelligence has forever changed how we work. In this new era, how can companies adopt new ways to measure, improve and innovate for their employees.
20 Jun 2023
Giving talent a chance
Richard Yetsenga | Chief Economist, ANZ
We are a nation of migrants but we still struggle to recognise the benefits newcomers bring. One program is helping make things easier while enriching workplaces.
02 Mar 2023
IWD 2023: A retrospective list
Carina Parisella | Innovation & Technology Editor, bluenotes
Closing the gender gaps is more than an annual commitment. This selection of stories celebrates the efforts for and by women from all walks of life from all through the year.
19 Jan 2023
2022: The Year in Highlights
Andrew Cornell | Past Managing Editor, bluenotes
These are the articles that most engaged you in 2022 on bluenotes and ANZ News.
14 Sep 2022
Helping conservation with collaboration, not competition
Elaine Bensted | CEO, Zoos South Australia
Collaboration is the key ingredient in many settings, but most of all when the survival of a species is at stake.
03 Aug 2022
Succeeding together across geographies
Kathryn van der Merwe | Group Executive – Talent & Culture, ANZ
ANZ’s Head of Service Centres says companies must focus on flexibility, meaningful and interesting work and career progression to win the war for talent.
16 Mar 2022
Elliott: remaining optimistic through challenges
Durreen Shahnaz | Founder and CEO of IIX
ANZ CEO reflects on the lessons he has learned through the pandemic and how he remained defiantly optimistic.
15 Mar 2022
The future of leadership is kindness
Carina Parisella | Innovation & Technology Editor, bluenotes
Command and control-style leadership will not help organisations attract and retain talent anymore. Now, the focus must be on empathetic leadership.
08 Mar 2022
IWD 2022: time to break the bias
Jemma Wight | Production Editor, bluenotes
Today may be International Women’s Day but women make contributions to their home, work, industry and community year-round.
08 Feb 2022
Planning for a future-ready workforce
James McKay & Megan Anderson | Product Owner SWP & COO Technology, ANZ
Businesses must strategically plan for workforce needs in the face of “the great resignation” in a post-pandemic environment.
19 Jan 2022
Leadership: steering the ship through a storm
Farhan Faruqui | CFO, ANZ
ANZ CFO Farhan Faruqui maps his leadership journey and identifies the skills a good leader needs to develop their team.
13 Dec 2021
Read, watch, listen: bluenotes’ 2021 content stocking
Paul O’Sullivan, Shayne Elliott, Antonia Watson and more! | Executives and Directors, ANZ
After nearly two years of lockdown periods spent streaming, reading or listening, we asked ANZ’s executives and board for their top recommendations.
02 Dec 2021
Watson: why we should watch women win
Antonia Watson | ANZ Group Executive and CEO, New Zealand
New research illustrates a positive flow-on effect for female participation and achievement when we “watch women win”.
16 Nov 2021
Gillard: turbocharging a more equal future
Shane White | Content Manager, Institutional, ANZ
Former Australian Prime Minister says the pandemic should be an opportunity for businesses learn and do more to combat inequality in the workplace.
27 Aug 2021
The meaning behind leading
Antonia Watson | ANZ Group Executive and CEO, New Zealand
ANZ New Zealand CEO Antonia Watson reflects on the environment for banking, the crucial need for diversity and what makes a good leader.
06 Jul 2021
Charting a new way forward
Marisa Slatter | Director, Capgemini Research Institute
The nature of when, where and how employees do their job has been completely disrupted by the pandemic.
24 Jun 2021
Translating the digital divide
Sachi Taulelei | Design Centre of Expertise Lead, ANZ
Technology is a reflection of who we are; ensuring we’re all represented is key to its success.
09 Jun 2021
A matter of trust
Andrew Cornell | Past Managing Editor, bluenotes
As global economies turn to digital solutions, organisations and industries must focus on building and maintaining trust to win big.
19 May 2021
Investing with purpose
Rita Da Silva | Wealth & Asset Management Leader, EY Oceania
A focus on sustainability, diversity and inclusion will shape the wealth management journey for many Australians.
14 May 2021
Advancing how we work
Kathryn van der Merwe | Group Executive – Talent & Culture, ANZ
Lessons learnt from the rapid shift to working from home will create long-term benefits for staff across ANZ.
13 May 2021
Big picture focus, reduced complaints
David Locke | Chief Ombudsman & CEO, AFCA
The COVID-19 pandemic created a unique set of circumstances leading to financial stress. Financial services must stay focused on the bigger picture to assist customers through.
29 Mar 2021
Data, Technology and the Workforce of the Future
Alexis George | Deputy Chief Executive Officer & Group Executive Wealth Australia, ANZ
2020 crammed five years of evolution into one – that was true for workforces as well as technology and business operations.
19 Mar 2021
Q&A: Atlassian on finding flexibility in uncertainty
Gerard Florian | Group Executive Technology, ANZ
Atlassian Work Futurist says companies must move away from measuring productivity traditionally if they want to succeed in a distributed future – and learn to drop the rituals.
08 Mar 2021
IWD2021: meet the women who #ChooseToChallenge
Jemma Wight | Production Editor, bluenotes
Today may be International Women’s Day but women make contributions to their home, work, industry and community year-round.
22 Feb 2021
Blasting through the bamboo ceiling
Julie Chai | Founder & CEO, The Asian Leadership Project
Order of Australia recipient Jenny Taing reflects on leadership and diversity in the financial services sector.
08 Feb 2021
Conduct, culture and COVID-19
Dr Roger Miles | Faculty Lead - Conduct and Culture Academy, UK Finance
The COVID-19 pandemic brought into focus the clear need for the financial services industry to look at all aspects of culture.
28 Jan 2021
Leaving behind legacy: the need for business transformation
Shayne Elliott | Chief Executive Officer, ANZ
If 2020 taught us anything, it’s that companies must move quickly in transforming their businesses to be digital-first.
21 Jan 2021
Evolving how we work
Kathryn van der Merwe | Group Executive – Talent & Culture, ANZ
Six core beliefs will guide ANZ into the future of how its workplaces operate both in the office and remotely.
16 Dec 2020
ANZ Board Minutes: flying 20 minutes ahead of the plane
Andrew Cornell | Past Managing Editor, bluenotes
New ANZ Chairman Paul O’Sullivan says boards must take a long-term view when making crucial business decisions and keep the community in mind.
03 Dec 2020
Q&A: facing up to leadership, culture and challenges
Kevin Corbally | Chief Risk Officer, ANZ
ANZ Director Graeme Liebelt reflects on the experiences that led him to the bank’s board and what he looks for in leadership.
01 Dec 2020
Rear vision mirror no longer reasonable guide for investors
Michael Bray | Director In-Country Engagement, IIRC
Businesses must provide markets and investors with more than just a profit and loss sheet. They must integrate their reporting to cover the intangible too.
17 Nov 2020
Supporting employees: a new era of NDAs
Amanda Watt | Workplace Relations Partner, MinterEllison
A new form of non-disclosure agreements will provide more support to victims of sexual harassment, promoting a safer workplace for all.
17 Nov 2020
Supporting employees: a new era of NDAs
Amanda Watt | Workplace Relations Partner, MinterEllison
A new form of non-disclosure agreements will provide more support to victims of sexual harassment, promoting a safer workplace for all.
13 Nov 2020
Conduct and culture in the COVID era
Anna Bligh | Chief Executive, Australian Banking Association
Amid the uncertainty of the pandemic, Australia’s banks responded in lock step for the benefit of all customers and the economy.
28 Oct 2020
Working out how we work
Kathryn van der Merwe | Group Executive – Talent & Culture, ANZ
Ongoing, two-way communication between management and employees is a key factor determining the flexible future of work at ANZ.
08 Oct 2020
The ever evolving shape of work
Rita Newman | Group General Manager, Joiners and Movers, ANZ
While much of the detail of the future of work remains to be discovered, fundamental organisation beliefs and leadership play a key role.
01 Oct 2020
50 years as a brand, 185 as a bank
Content Centre of Expertise | Corporate Communications at ANZ
50 years ago today, two banks came together in a merger to form what we know as the modern day ANZ.
01 Oct 2020
Put your own oxygen mask on first
Dr David Rock | Co-founder and Chief Executive Officer NeuroLeadership Institute
Uncertainty creates stress and when sustained reduce productivity and focus. But what can leaders do to help during periods of ongoing change?
01 Sep 2020
Purpose creates recovery, societal benefits
Annette Kimmitt | CEO & Managing Partner, MinterEllison
A focus on purpose helped ANZ find a way through initial stages of COVID-19 crisis, says CEO in wide-ranging podcast.
24 Aug 2020
Conduct: it’s everyone’s responsibility
Calissa Aldridge | Senior Executive Leader - Market Supervision, ASIC
A robust conduct risk framework should be embedded in the fabric of all financial institutions, according to the Australian corporate regulator.
01 Jun 2020
India’s painful “shecession”
Bansi Madhavani & Sanjay Mathur | Economist & Chief Economist Southeast Asia and India, ANZ
The COVID-19 pandemic and related lockdowns have disproportionately impacted women – particularly in India where it was already a major issue.
18 May 2020
Economic dignity: a way forward
Dr Jeremiah Brown | ANZ Tony Nicholson Research Fellow
All Australians must support the most vulnerable members of society with dignity and respect. It’s in all our interests.
17 Mar 2020
Avoiding ethical blindness
Dr Simon Longstaff | Executive Director, The Ethics Centre
Businesses must keep conduct risk front of mind in all aspects of decision making.
10 Mar 2020
Aurum: the golden ages
Georgia Nowak & Eugene Perepletchikov | Artists & Producers, Aurum
The history of gold is embedded in societies across the world. But the commodity’s complexity shows its true richness.
05 Mar 2020
IWD2020: equal economic ecosystems
Richard Yetsenga | Chief Economist, ANZ
If economic policy is designed with men in mind, no wonder women feel left behind.
09 Dec 2019
2019 holiday content list: read, watch, listen
David Gonski, Shayne Elliott, Alexis George & more | ANZ leaders
Sit back and relax these holidays with a great book, podcast or TV series recommended by ANZ’s executives and board members.
18 Nov 2019
On violence: societal change needed
Natasha Stott Despoja | Founder & Chair, Our Watch
Violence against women is a global epidemic. And Australia is not immune.
01 Nov 2019
ANZ Board Minutes: creating a nuanced focus
Andrew Cornell | Past Managing Editor, bluenotes
Paula Dwyer discusses challenges in a post-Royal Commission environment and the need for more women in corporate Australia.
11 Oct 2019
ANZ Board Minutes: is the golden era of banking over?
Andrew Cornell | Past Managing Editor, bluenotes
Ilana Atlas says this era of financial services – and corporate life – demands pace and flexibility.
26 Sep 2019
Speaking up for culture
Clare Molan | Whistleblower Program Lead, ANZ
New whistleblower legislation will deliver value to both organisations and their wider communities.
25 Sep 2019
Government and CEOs: a complex two-step
Tim Nelson | CEO, Korn Ferry Australasia
The relationship between businesses and government is complicated but, if done right, can have benefits for all.
23 Sep 2019
Auditing culture to do better
Shane Buggle | Group General Manager Internal Audit, ANZ
Large organisations have complex cultures. Deeper understanding helps identify where change is needed.
19 Sep 2019
Empire rising: the West’s fear of China
Kishore Mahbubani | Professor at the National University of Singapore
Is a subconscious – or conscious – fear of the “other” fanning the flames of US-China tensions?
13 Sep 2019
The social net-worth: engrossed or engaged?
Ryan Crocker & Richard Cartmell | Social Business Development Manager & Community Manager, ANZ
Workplaces are getting more and more social online, whether people ‘like’ it or not.
10 Sep 2019
ANZ Board Minutes: from the farm to the bank
Andrew Cornell | Past Managing Editor, bluenotes
John Macfarlane has run banks, farms, shopping centres – what’s the link?
03 Sep 2019
Changing the paradigm of pay
Mark Phillips | Partner, Ernst & Young Australia
The role of reward - traditionally fixed salary and bonuses - is changing in Australia and globally.
15 Aug 2019
Simple solutions to new problems
Kelsey Hightower | Staff Developer Advocate at Google Cloud Platform
Leaders must keep employees focused on customer problems and sharing their expertise, according to Google expert.
09 Aug 2019
Chopping down the bamboo ceiling
Julie Chai | Founder & CEO, The Asian Leadership Project
Despite recent tailwinds encouraging change, Asian-Australians still face many barriers in the professional arena.
19 Jul 2019
Burning the candle at both ends
Tracy Middleton | Contributing Writer, Work Life by Atlassian
Job burnout is a growing epidemic - particularly in tech. Employers need to act to put out the flame.
21 Jun 2019
Good intentions not enough for diversity and inclusion
Kathryn van der Merwe | Group Executive – Talent & Culture, ANZ
Companies must do more to measure the impact of D&I programs to ensure employee and company benefits.
17 May 2019
Absence makes the team grow stronger
Dominic Price | Work Futurist at Atlassian
A culture of presenteeism can sometimes hold people back from working remotely which could be bad for business.
09 May 2019
Japan: entering the Reiwa era
Elizabeth Masamune | Managing Director of @Asia Associates Japan
Celebrations in Japan have erupted at the beginning of a new era, so will Reiwa really bring beautiful harmony?
25 Mar 2019
Atlassian: why we don’t like watermelons
Alicia Aitken | Head of Investment Management for Strategic Projects, ANZ
Atlassian’s resident Work Futurist explains how OKRs – objectives and key results - can empower autonomous workforces.
19 Mar 2019
Leaders must be the custodians of culture
Alexis George | Deputy Chief Executive Officer & Group Executive Wealth Australia, ANZ
Improving culture will build a better nation, says former Australian of the Year David Morrison.
08 Mar 2019
IWD2019: resuming with a resumé gap
Carina Parisella | Innovation & Technology Editor, bluenotes
Coming back to work can be daunting but coming back into an ever-changing tech industry is another thing all together.
08 Mar 2019
IWD2019 full coverage: balancing for better
Jemma Wight | Production Editor, bluenotes
For IWD2019, we want to help shed light on some of the challenges faced by women as we all try to balance for better.
08 Mar 2019
IWD2019: busting gender preconceptions in Hong Kong
Ivy Au Yeung | Chief Executive Officer ANZ Hong Kong
Women in Hong Kong aren’t just leaving work to look after the family, new research has shown.
08 Mar 2019
IWD2019: empowering Indigenous women
Cissy Gore-Birch | National Aboriginal Engagement Manager, BHA
Indigenous women helping to care for their country can boost social and economic returns.
08 Mar 2019
IWD2019: the women behind Japan’s real “womenomics”
Melanie Brock | Consultant
Stereotypes of Japanese women are outdated and unhelpful; one project is helping celebrate their achievements.
08 Mar 2019
IWD2019: women in tech - founders to fighters
Maryann Jamieson | Domain Lead, Business Automation & Integration, ANZ
Where would the tech industry be today if women were present over the last decade?
08 Mar 2019
IWD2019: the benefits of difference
Richard Yetsenga | Chief Economist, ANZ
Diversity is good for the economy (although diversity in economics is still lacking).
11 Feb 2019
The future of Japan’s Society 5.0
Elizabeth Masamune | Managing Director of @Asia Associates Japan
A super smart society can be Japan PM Abe’s legacy.
08 Feb 2019
Will 2019 be a game changer for economic equality?
Bianca Hartge-Hazelman | Founder, Financy Women’s Index
The pace of economic equality for women seems to be slowing – will 2019 be the year it finally changes?
30 Jan 2019
Purpose or profit? Or purpose and profit?
Andrew Cornell | Past Managing Editor, bluenotes
Successful organisations must do more than just make money – and they need to do it if they want to keep making money.
18 Dec 2018
Championing change in conservation
Gerard O'Neill | Former CEO, Bush Heritage Australia
Changing attitudes about women in the conversation sector are creating opportunities for growth and reparation.
12 Dec 2018
ANZ Board Minutes: banks, trust & the governance challenge
Andrew Cornell | Past Managing Editor, bluenotes
In the first of our new series, ANZ chairman David Gonski speaks on video about the future challenges for financial services.
11 Dec 2018
Holiday content list: Gonski, Elliott, Atlas + more!
David Gonski, Shayne Elliott, Ilana Atlas & more | ANZ leaders
Chill out – or swot up - these holidays with a great book, podcast or Netflix series recommended by ANZ leaders.
30 Nov 2018
VIDEO: success is a culture of learning
Carina Parisella | Innovation & Technology Editor, bluenotes
Businesses have an obligation to ensure their people are learning, expert says – the ones which pull it off will be the ones who win.
20 Nov 2018
Workplace diversity: we’ve got your back
Rochelle Johnson | Analyst, Group Technology & Pride Senior Leader, ANZ
This Transgender Day of Remembrance, it’s important to reflect on the next steps to equality for everyone.
17 Oct 2018
Women without borders
Andrew Cornell | Past Managing Editor, bluenotes
For innovation we need more women, more internationalists and more internationalist women.
16 Oct 2018
Defining equality: not simple. But necessary
Jo Masters & Bianca Hartge-Hazelman | Senior Economist, ANZ & Founder, Financy Women’s Index
The latest Financy Women’s Index Progress Target sets out clear, achievable goals for economic gender equality.
15 Oct 2018
Sick babysitters & five tips for the ‘perfect’ work-life balance
Katie Bennett-Stenton | National Marketing Lead, Energy & Resources, Deloitte
Workplaces which provide flexibility are helping staff make the most of their lives – and those of their families.
09 Oct 2018
PODCAST: busting disability myths
Andrew Maxwell | Knowledge & Development Manager, Diversity Council Australia
Organisations must do more to include people with a disability into their teams and workspaces.
05 Oct 2018
The rise of boss women
Katie Lahey | Executive Chairman, Korn Ferry Australasia
Could your organisation’s next CEO be a woman? If not you need to change the future, says Korn Ferry’s executive chairman.
02 Oct 2018
PODCAST: recognition and reconciliation
Andrew Maxwell | Knowledge & Development Manager, Diversity Council Australia
Stereotypes about Indigenous Australians in the workplace still exist, so how their growth and success be encouraged?
25 Sep 2018
PODCAST: #MeToo and the wallpaper of misogyny
Lisa Annese | CEO, Diversity Council Australia Limited
With 71 per cent of Australians having been sexually harassed at some point in their lives, workplaces must do more to support victims.
18 Sep 2018
PODCAST: the mental health continuum
Andrew Maxwell | Knowledge & Development Manager, Diversity Council Australia
Mental health issues impact all workplaces - here’s why leaders should care.
11 Sep 2018
PODCAST: empathy and the road to success for everyone
Andrew Maxwell | Knowledge & Development Manager, Diversity Council Australia
LGBTIQ+ inclusive cultures create a more productive and innovative workplace, says DCA.
04 Sep 2018
PODCAST: Beyond food and festival
Andrew Maxwell | Knowledge & Development Manager, Diversity Council Australia
Most major cities in Australia boast restaurants of many cultures – but is this where our love for multiculturalism ends?
03 Sep 2018
PODCAST: ethics, banking & striking a balance
Shayne Elliott | Chief Executive Officer, ANZ
Shayne Elliott & Dr Simon Longstaff chat about the complex role of banks in how customers spend their money.
20 Aug 2018
PODCAST: Gone fishing? Still working…
Shayne Elliott | Chief Executive Officer, ANZ
ADC Dr Kay Patterson discusses the many benefits of supporting those who want to stay in the workforce past the retirement age.
10 Aug 2018
Māori business: a driving force in NZ’s economy
Siobhan Enright | bluenotes contributor
Māori businesses are booming and there’s a lot to be learnt from them.
10 Aug 2018
Pakihi Māori: he wāhanga nui i roto i te ōhanga o Aotearoa
Siobhan Enright | bluenotes contributor
Kei te puāwai ngā pakihi Māori, ā, he nui ngā akoranga ka puta i a rātau.
13 Jul 2018
Just for kicks: lessons in business tactics from the World Cup
Tomasz Ng | bluenotes contributor
In football, the teams which think it through are the ones which prosper. It’s the same in business, these five tips show.
25 Jun 2018
In Japan, politeness always pays
Elizabeth Masamune | Managing Director of @Asia Associates Japan
Good manners make a lasting impression in Japan, where locals try to ensure every moment of a guest’s experience is special.
19 Jun 2018
Three big answers to ‘why agile?’
Kath Bray | Managing Director - Retail Banking, ANZ
Look beyond the buzzwords on agile and you’ll see ways it can change a business for the better.
19 Jun 2018
Q&A: Elliott on the healthy chaos of agile
Sally Warhaft | Broadcaster, anthropologist and writer
ANZ CEO explains why agile – and the impact it has had on the bank.
18 Jun 2018
Seeking the chaplains of agile
Penelope Barr | Lead, New Ways of Delivering, ANZ
Demand for agile coaches is outstripping supply. So who are they, what do they do – and why are they so valuable?
08 Jun 2018
The power of a little extra care
Shane White | Content Manager, Institutional, ANZ
It’s an adviser’s job to know their clients as well as their money – but should they be asking ‘are you ok?’
04 Jun 2018
The hardest part of going agile
Alicia Aitken & Greg Szopa | bluenotes contributors
Agile ways of working is a hot topic at the moment but organisations must be wary of the hurdles.
29 May 2018
Elliott & Borghetti: the right way to plan your career
Shayne Elliott | Chief Executive Officer, ANZ
The key to success in the workplace is just being the best at what you do now, Virgin CEO John Borghetti says.
28 May 2018
The river to reconciliation
Anthony Cavanagh | CEO, Ganbina
This National Reconciliation Week, it’s important for all Australians to reflect on our culture and history, Ganbina CEO says.
17 May 2018
What’s left to do now?
Darren Sibson | bluenotes contributor
Marriage equality is now a reality in Australia but there’s still work to do for equality and inclusion.
17 May 2018
PODCAST: we cannot be what we cannot see
Dylan Alcott | Athlete, Paralympian, Philanthropist & 2022 Australian Of The Year
One in five Australians has a disability - so it’s time to include them in advertising.
02 May 2018
The business of improving the world
Carina Parisella | Innovation & Technology Editor, bluenotes
Philanthropy – what’s in it for business? We hear from a company which says the answer is a lot.
02 May 2018
bluenotes debate: leadership, diversity & change
Shane White | Content Manager, Institutional, ANZ
A panel of experts share insights into the mechanics of leadership and the importance of reflecting the diversity of your customer base.
26 Apr 2018
It’s not a digital transformation without a cultural transformation
Sam Stewart | Partner Financial Services, Boston Consulting Group
As companies become more digital, they need to be mindful their culture matches their ambition.
24 Apr 2018
Q&A: Elliott on the choice to shape the future
Carina Parisella | Innovation & Technology Editor, bluenotes
ANZ CEO chats to bluenotes about the origin of ANZ’s purpose and the leadership role of business in the community.
19 Apr 2018
Financial wellbeing means rethinking lending: Kempson
Janak Rogers | Host, The ANZ Way podcast
Financial wellbeing expert encourages financial services providers to identify people with an overreliance on debt.
16 Apr 2018
Pursuing change, one step at a time
Melinda Renowden | Leadership and Executive Coaching Manager, ANZ
Changing mindsets can be difficult but a clear purpose and routine can help.
12 Apr 2018
We can’t afford to be complacent about bullying
Lesley Podesta | CEO, Alannah & Madeline Foundation
Beyond the cost of human life, bullying costs the Australian taxpayer $525 million every school year.
04 Apr 2018
Is it time to delete CVs and personality tests?
Carina Parisella | Innovation & Technology Editor, bluenotes
In order to win in the digital future do big businesses need to morph into software companies?
04 Apr 2018
Aus leads Asia on CSR: Blackrock
Shayne Elliott & Pru Bennett | CEO, ANZ & Head of Investment Stewardships, Blackrock
ANZ CEO and Blackrock’s head of investment stewardships chat about returns and social issues.
27 Mar 2018
Dweck: you’re not a growth mindset person (and here’s why)
Shayne Elliott & Carol Dweck | CEO, ANZ & Psychologist and Best-Selling Author
Author Carol Dweck tells ANZ CEO Shayne Elliott there’s a lot of shades of grey when it comes to mindset.
09 Mar 2018
Superchickens, trust & the new way to lead
Farhan Faruqui | CFO, ANZ
Leadership is evolving across all industries as corporations change what it means to be a leader.
08 Mar 2018
IWD2018: Pressing on – bluenotes full coverage
Catherine Fox | Journalist and author
Don't miss a thing this IWD - here's everything you should be reading, watching and listening to.
08 Mar 2018
Why women are pressing for progress
Catherine Fox | Journalist and author
Guest editor Catherine Fox discusses the surge of international activism lead by women since IWD last year
07 Mar 2018
IWD2018 reading list: Jablko, Connick, Dwyer and more
Michelle Jablko, Lynwen Connick, Paula Dwyer & more | Senior executives, ANZ
We can learn so much from each other, so we asked some of our senior women to share what they’re watching, reading and listening to this IWD.
05 Mar 2018
IWD2018: how job sharing creates better leaders
Jemma Wight | Production Editor, bluenotes
Flexible working allows women - and men - to create a better work-life balance and ultimately be better workplace leaders.
05 Mar 2018
IWD2018: Japan - diversity & perspective
Maiko Oda | Editor & Staff Writer, Nikkei Dual
On average in Japan, females make up only 6.9 per cent of management positions – something needs to change.
02 Mar 2018
Why ANZ’s saying yay this Mardi Gras
Darren Sibson | bluenotes contributor
It’s been a big 12 months for the LGBTI community, and now it’s time to celebrate.
02 Mar 2018
IWD2018: how safe spaces create inclusion for all women
Jemma Wight | Production Editor, bluenotes
We speak to two ANZ employees about the importance of celebrating all women on IWD.
20 Feb 2018
Sustainable homes for sustainable communities
Shayne Elliott & Jeremy McLeod | CEO, ANZ & Founder and MD, Nightingale Housing
ANZ’s Shayne Elliott chats to Nightingale Housing’s Jeremy McLeod about environmentally and financially sustainable urban housing development.
19 Feb 2018
IN PICTURES: ANZ & the Olympics
James Wilson | History editor
From being the official bank of the Olympic organising committee to sponsorship of the Australian team, ANZ has a long history with the Olympic Games.
12 Feb 2018
The importance of diversity, inclusion & respect at work
Reina Webster-Iti | bluenotes contributor
As we celebrate Auckland Pride, we chat to an ANZ staff member about how important it is to have support at work.
06 Feb 2018
David Thodey on culture, leadership & change
Paul Presland | General Manager of Small Business Banking, ANZ
Former Telstra CEO chats on podcast about the importance of putting the customer at the centre of your culture.
06 Feb 2018
Six must-have skills for leaders in the digital economy
Leo D'Angelo Fisher | Freelance journalist
The idea technology is something which happens in the IT department won’t cut it anymore.
02 Feb 2018
IN PICTURES: the way we wear
James Wilson | History editor
Relaxed dress codes are a la mode in the corporate world but weren’t always in vogue.
29 Jan 2018
Elliott: why ANZ backs the Royal Commission
Shayne Elliott | Chief Executive Officer, ANZ
Shayne Elliott’s letter to ANZ staff in the wake of the bank’s submission to the royal commission.
25 Jan 2018
Football’s cash derby
Steve Worthington | Professor at Swinburne University
ManU and Man City are massive rivals on the field – but their business models shows divided ideologies off field too.
25 Jan 2018
The banker to the Open stars
Shane White | Content Manager, Institutional, ANZ
We speak to David Higgins, manager of ANZ’s ‘Player Bank’ Australian Open branch.
24 Jan 2018
How migration helps shape thriving communities
Isaac Rankin | Managing Director Commercial and Private Banking, ANZ
Community and corporate support for the economic participation of migrants can lead to a number of benefits for all.
18 Jan 2018
Dylan Alcott: that winning culture
Shane White | Content Manager, Institutional, ANZ
From the court to the office, Open champion says the most vital ingredient of success is culture.
15 Jan 2018
Hot desks go cold: rethinking open offices
Dominique Lyone | Managing Director at COS Working Spaces
Why the open-plan office sometimes doesn’t work - and what can be done about it.
08 Jan 2018
The real job of leaders in times of change
Carina Parisella | Innovation & Technology Editor, bluenotes
The emotional side of change is often overlooked by businesses - understanding it can help staff embrace the new normal.
19 Dec 2017
bluenotes debate: collaboration, the key to thriving communities
John Thwaites | Chair, Monash Sustainable Development Institute
Our panel of business and community leaders discuss the role of cross-sector partnerships in responding to society’s most-complex social and environmental challenges.
14 Dec 2017
Leaders: get a growth culture
Adam Canwell | Global Leader, Leadership Consulting, EY
Developing a culture which supports growth is a strategic imperative for businesses.
24 Nov 2017
Testing, learning and finding your skateboard
Christian Venter & Katrina Kolt | New Ways of Working Technology Transformation Lead & Enterprise Agile Coach, ANZ
How do you teach a company the size of a small nation a new way to operate?
21 Nov 2017
The formula that could help techs beat banks – and what banks can do
Janak Rogers | Host, The ANZ Way podcast
Competition in finservices is going to ramp up over the next five years, ANZ digital boss says – but not from within the industry.
15 Nov 2017
The $A650 million marriage equality present
Cherelle Murphy | Senior Economist, ANZ
Successful legislation could inject a huge amount of wedding-related capital into a broad range of sectors.
15 Nov 2017
Paying attention to equality
Shayne Elliott | Chief Executive Officer, ANZ
In an ANZ staff message, Shayne Elliott says the result celebrates Australian democracy and allows society to move forward together.
14 Nov 2017
Directors & governance in a time of concern
Diane Smith-Gander | Non-executive Director
Businesses – and directors – need to move purposefully and carefully in the modern marketplace.
10 Nov 2017
The danger of information overload at work
Alicia Aitken & Greg Szopa | bluenotes contributors
Good stories can help mitigate social risk in workplaces in times of tremendous change.
09 Nov 2017
Tech-led change is not about the tech: Carnegie
Janak Rogers | Host, The ANZ Way podcast
Tech tools are far less important than leadership mindset when it comes to business change, ANZ digital boss says.
06 Nov 2017
NPS: the next step in CX
Peter Dalton | Managing Director Design & Development, ANZx
NPS is a complete system and one which can be tailored and enhanced for individual companies.
02 Nov 2017
The best lessons don’t always come from the top
Andrew Palmer | Head of FIG Australia, ANZ
Helping communities thrive can help put professional achievements into perspective.
24 Oct 2017
What makes up a good board?
Diane Smith-Gander | Non-executive Director
Directors need to contemplate a company’s next big step, beyond the scope of the present strategy.
19 Oct 2017
Want change to succeed? Learn what to forget
Alicia Aitken & Greg Szopa | bluenotes contributors
Atlassian R&D head Dom Price shares the secret to staying relevant within businesses experiencing rapid transformation.
18 Oct 2017
The languages of NZ stories
Tony Field | bluenotes contributor
In Chinese Language Week, we speak to a NZ SME owner who understands the importance of understanding culture.
06 Oct 2017
How culture connects Kiwi biz to history
Briar McCormack | New Zealand editor
With New Zealand’s Asian population set to double in the next 25 years, embracing cultural traditions are an important part of business.
18 Sep 2017
Agility is the new workplace currency
Anouk De Blieck | General Manager, Human Resources, ANZ
The workplace of the future won’t be fixed - it will be virtual and flexible – and workers will need to adapt.
08 Sep 2017
Australia, can we call you fair on equality?
Harsh Vardhan | Manager, Strategic Risk & Enablement, ANZ
As we stand at an important juncture in Australian history advice can be found in the national song.
29 Aug 2017
VIDEO: squads, tribes & new ways to work
Andrew Cornell | Past Managing Editor, bluenotes
ANZ’s Kath Bray explains on video how ANZ’s new agile method of working will actually work.
25 Aug 2017
IN PICS: a carnival of costumes & equality
Jennifer Farmer | bluenotes production editor
In part two of our history series we showcase vibrant costumes ANZ staff have worn at Sydney’s Mardi Gras (with bonus flash mob).
24 Aug 2017
PODCAST: inside the mind of truly great leaders
Andrew Cornell | Past Managing Editor, bluenotes
The role of modern leadership is creating an environment of trust and empowerment, Dr Alicia Fortinberry says.
23 Aug 2017
Does size matter when it comes to culture?
Andrew Cornell | Past Managing Editor, bluenotes
Banks face challenges in communication and culture – and earnings - which come simply from being too big and complex.
10 Aug 2017
Fun in Japan on ‘Premium Friday’
Elizabeth Masamune | Managing Director of @Asia Associates Japan
It’s always a challenge to order an improvement in morale - as Japan has found out.
24 Jul 2017
Fixing the feedback loop at work
Jodi Fullarton-Healey | General Counsel, International & Institutional Banking at ANZ
When it comes to feedback at work, everyone wants it but nobody wants to give it.
17 Jul 2017
Leadership lessons from GoT (no spoilers!)
Leo D'Angelo Fisher | Freelance journalist
Betrayal, deceit, false flattery, mind games… don’t worry, we’re not talking about work - are we?
14 Jul 2017
Stronger through workplace challenge and change
Nigel Bowen | Freelance journalist
For financial advisers, staying positive in an environment of massive change and public scrutiny is tough – but can be done.
07 Jul 2017
The pregnant pause: are attitudes changing at work?
Sarah Parker | Associate Director, Global Product Management, ANZ
One in two mothers still report discrimination at some point during pregnancy.
04 Jul 2017
How the mobile revolution changed jobs – and the world
Shane White | Content Manager, Institutional, ANZ
Workers share their experiences of operating in a world with computers in their pockets.
30 Jun 2017
UNDERBELLY
Rod Clement | Walkley Award-winning cartoonist
Award-winning Illustrator Rod Clement shares his uniquely quirky take on the corporate world. This week: the finer things.
29 Jun 2017
The Goodes oil on culture, leadership & winning
Fiona Smith | Leadership journalist
Champion footballer and Australian Adam Goodes shares reflections on his career and success.
21 Jun 2017
How to have hard conversations with clients
Fiona Smith | Leadership journalist
There’s a number of techniques you can use to make ‘courageous’ conversations at work easier.
19 Jun 2017
Agile is more than theatre: Carnegie
Andrew Cornell | Past Managing Editor, bluenotes
Working agile requires business leaders to be much clearer about objectives, ANZ digital exec says.
02 Jun 2017
UNDERBELLY
Rod Clement | Walkley Award-winning cartoonist
Award-winning Illustrator Rod Clement shares his uniquely quirky take on the corporate world. This week: exterminate!
02 Jun 2017
Giving and perspective from below the line
Lorissa Paulk | BlueNotes contributing editor
Kate Langan spent five days living on $2 a day and gained a greater perspective on those living in need.
31 May 2017
Agile approach can work in banks: ex-IBM CIO
Andrew Cornell | Past Managing Editor, bluenotes
Newly appointed ANZ advisory panel member says there’s no difference in the agile approach at a tech or financial services company.
30 May 2017
Leadership: not the be-all and end-all of business
Kath Walters | Content marketing consultant and freelance journalist
The world needs power followers just as much as it need leaders. There is too much focus on the latter.
25 May 2017
Leaders on becoming a leader
Katie Lahey | Executive Chairman, Korn Ferry Australasia
Senior execs share their experiences and pathways through organisations to the very top.
16 May 2017
VIDEO: women don’t need fixing
Andrew Cornell | Past Managing Editor, bluenotes
Launching her new book with bluenotes, Catherine Fox explains why women don’t need to be fixed – but the system does.
09 May 2017
PODCAST: The future of work is anti-disciplinarian
David Lewis | Australian business professional and founder of The Mentor List
Work Club founder and CEO Soren Trampedach discusses the future of work – and it is essentially evolve or die.
08 May 2017
UNDERBELLY
Rod Clement | Walkley Award-winning cartoonist
Award-winning Illustrator Rod Clement shares his uniquely quirky take on the corporate world. This week: missing ingredients.
25 Apr 2017
How modern PAs complete the best execs
Leo D'Angelo Fisher | Freelance journalist
Sometime in the early 1980s, a time when most Australians thought espresso was a service offered by courier companies, the media company I was working for lashed out on a coffee machine for the staff kitchen.
24 Apr 2017
Pigeonholes and prefixes: is there still a place for honorifics?
Nick Godber | BlueNotes contributing editor
While the debate around the role of banks in societal issues rages in Australia, the global bank HSBC has announced plans to add 10 new gender neutral titles to their retail bank accounts, allowing customers to choose from non-gender specific prefixes like Mx, Msr and Pr.
19 Apr 2017
Eleanor Roosevelt, cats and professional excellence
Katie Bennett-Stenton | National Marketing Lead, Energy & Resources, Deloitte
Cats are said to have nine lives – but to ensure corporate survival and an upwards professional trajectory it can seem like you need more than nine to keep pace with change.
12 Apr 2017
Bank of England: Do as I say, not as I do
Andrew Cornell | Past Managing Editor, bluenotes
For a central banker, Andy Haldane is a Shakespearean fool – not that he’s foolish, in fact exactly the opposite. Under the guise of speeches with titles like The Dog and the Frisbee he cuts through the pomp of the regulatory court with incisive and often irreverent – and sometimes perplexing – wit.
12 Apr 2017
It’s not all about millennials: consumers are ageing
Gina Westbrook | Director Strategy Briefings, Euromonitor
There’s never been a better time to be old – or to take advantage of the growing mature-consumer market. Life expectancy is rising around the world, having a major effect on consumer behaviour and the way business approach the market.
11 Apr 2017
VIDEO: Can sharing help us beat the robots?
Rita Zonius | Former Head of Internal Digital Communications, ANZ
Want to beat the robots? Speak up. Increasingly, open workplace communication will be a vital tool for knowledge workers hoping to fight off the rise of automation, communications expert Euan Semple says.
11 Apr 2017
ON THE COUCH: Culture, growth and purpose with Shayne Elliott
Andrew Cornell | Past Managing Editor, bluenotes
Does business exist just to make money or is there a role for enlightened self-interest and helping communities work?
10 Apr 2017
Emotional intelligence: a core leadership skill
Leon Gettler | Veteran and highly regarded management journalist
Emotional intelligence - the ability to identify your own emotions and those of others - is now regarded as a core skill for leaders who want to get the best out of their teams.
07 Apr 2017
UNDERBELLY
Rod Clement | Walkley Award-winning cartoonist
Award-winning Illustrator Rod Clement shares his uniquely quirky take on the corporate world. This week: a broken arrow.
04 Apr 2017
Engaged people central to cultural change: van der Merwe
Andrew Cornell | Past Managing Editor, bluenotes
Fostering the right culture, nurturing talent inside the organisation and investing in employee engagement are fundamental to the success of modern organisations, ANZ’s newly-appointed Group Executive, Talent & Culture says.
29 Mar 2017
VIDEO: where real leadership happens
Andrew Cornell | Past Managing Editor, bluenotes
The idea everyone can be a leader is a myth, ANZ director Paula Dwyer says, but that doesn’t mean leadership can’t be found at every level of an organisation.
28 Mar 2017
Experience and the battle for the ages at work
Cameron Cooper | Business journalist, blogger & editor
They sound like the perfect employee – a wealth of experience, true loyalty and a willingness to accept lower-paying roles just to stay active in the workforce.
28 Mar 2017
Creativity is a discipline, not a talent – and it could save your job
Stella Walsh | Senior Manager, Digital, Data and Social Communications
In an ever-changing world where automation is a reality changing the employment landscape, what skills should business and individuals be focusing on?
27 Mar 2017
We need to talk about mental health (at work)
Darren Abbruzzese | Former General Manager Data, ANZ
I had a conversation recently with a colleague who spoke of his wife's anxiety issues. Sometimes her anxiety can be quite overwhelming and he's had to take time off work to care for her.
21 Mar 2017
Social issues are shareholder issues
Andrew Cornell | Past Managing Editor, bluenotes
There’s been polarised reaction in some quarters of Australia to a letter signed by 30 major business figures in support of marriage equality.
17 Mar 2017
Alcott on role models, barriers & ability
Christine Linden | General Manager, Regional Business Banking, ANZ Australia
Dylan Alcott’s journey is extraordinary, his story inspiring. An elite athlete, Alcott won his first Paralympic gold medal as a member of the Australian Wheelchair Basketball Team at 17.
10 Mar 2017
VIDEO: art, business and credit cards
Ha Bui | BlueNotes contributing editor
There is a long history of artists working with business. From the Medicis in the renaissance to institutions like the Catholic Church and now modern corporations, many great and revered works of art have come from these relationships.
07 Mar 2017
IWD2017: Your baby or your boss?
Fiona Smith | Leadership journalist
To celebrate International Women’s day, all week BlueNotes will be guest edited by experienced journalist and author Catherine Fox. We’ll be publishing content on women, their experience in the workplace and the future of equality as the world looks to #beboldforchange. We hope you enjoy it. #IWD2017
03 Mar 2017
LONGREAD: Getting it wrong: why prediction is (mostly) a mug’s game
Drew Turney | Freelance journalist
The year 2016 was replete with confident assurances Donald Trump would never win the presidency, from names no less venerable than the New York Times and The Guardian.
28 Feb 2017
When BAU is the enemy
Lara Douglas | Senior Manager Risk Measurement, ANZ
Outside of my day job at ANZ I mentor university students completing their Business Practicum Projects at Melbourne University.
24 Feb 2017
Bike lessons, life lessons and learning agility
Tanya Deery | Group General Manager Talent & Culture, ANZ
A couple of years ago we were sitting around the dinner table when my husband, who has an acerbic sense of humour, detailed the annoying habits of a work colleague, to which my 10-year old daughter responded, “Dad, you have such a fixed mindset”.
07 Feb 2017
Who really pays for cyberbullying?
Lorissa Paulk | BlueNotes contributing editor
Bullying is not a new concept. However, the internet and social media has given bullies another channel to intimidate and harass.
24 Jan 2017
Identity fraud is easier than ever – but so is prevention
Shane White | Content Manager, Institutional, ANZ
On a seemingly normal Tuesday, George (not his real name) attempted to access his internet banking when he came across a message saying his account had been locked for security reasons and encouraging him to contact his bank immediately.
16 Jan 2017
Tennis, testosterone and the winner effect
Matt Nicol | bluenotes contributor
The Australian Open crowd hushes as the second set begins. The centre-court match at Rod Laver Arena is all it was promised: the players are ranked nearly identically by the WTP; both showed comparably good form in the run up to the Open; and the first set tie-break was decided by the narrowest possible margin - just two points. It’s anyone’s game! Or is it?
23 Dec 2016
Summer content stocking: Elliott, Carnegie, Gonski
Shayne Elliott, Maile Carnegie, David Gonski | Chief Executive Officer & Group Executive Digital Banking & Chairman, ANZ
Reading lists are a fixture of the holiday period and BlueNotes’ list last year, sourced from ANZ directors and senior executives, was extremely popular. But this year we thought why limit the festive list to reading?
20 Dec 2016
Where is Australia’s boardroom diversity?
Anna Green | CEO Philippines, ANZ
The lack of diversity in Australian boardrooms means business is not making the most of the talent the country has to offer, according to Australia's Race Discrimination Commissioner.
19 Dec 2016
BlueNotes Debate: trust, sustainability & corporate culture
Andrew Cornell | Past Managing Editor, bluenotes
Issues of sustainability, trust and social licence are increasingly important across the political and business environment - as developments in the US, Britain and Australia upend long-held conventional wisdom about how it all works.
13 Dec 2016
LONGREAD: loyalty in the age of LinkedIn
Leon Gettler | Veteran and highly regarded management journalist
Employee loyalty is not what it used to be. In fact, it’s been declining for several years.
13 Dec 2016
Phi, Friedman and the purpose of business
Andrew Cornell | Past Managing Editor, bluenotes
Trust, purpose, social licence, corporate responsibility - no matter which business or political forum you attend, these themes are likely to be aired, if not formally then in discussions before and after.
12 Dec 2016
Performance management is underperforming
Andrew Woolf | Global Human Capital Lead, Accenture Financial Services
Most managers resent the many hours they’re obliged to spend reviewing the performance of their team. Many employees would laugh off these reviews as artificial and retrospective if they didn’t have such an impact on their increases and bonuses.
08 Dec 2016
Five ways to lead a business in the 21st century
Tim Nelson | CEO, Korn Ferry Australasia
Our workplaces are being disrupted at an unprecedented pace and keeping on top of trends is a non-negotiable part of 21st century management for leaders.
05 Dec 2016
The crucial role of financial security in combating domestic violence
Ha Bui | BlueNotes contributing editor
Financial institutions have a crucial role to play in combating domestic violence by helping ensure victims have the financial security they need to escape their predicament.
02 Dec 2016
One question great leaders ask staff - frequently
Mike Irving | Performance coach
People in leadership across all businesses tend to have similar goals - to continually improve productivity and workplace culture. It’s an important issue as business growth can be stunted by a lack of employee motivation.
02 Dec 2016
Four attitude-change areas to help Australians with a disability
Christine Linden | General Manager, Regional Business Banking, ANZ Australia
Almost 20 per cent of Australians, around four million people, live with a disability.
02 Dec 2016
Go to your happy place: creative space at work
Fiona Smith | Leadership journalist
As the chief design officer for Apple, Jony Ive is one of the most-celebrated and well-rewarded creative thinkers alive. He works from a glass cube, with a laptop and handful of coloured pencils.
25 Nov 2016
VIDEO: the joint fight for financial literacy and inclusion
Fred Ohlsson | Group Executive, ANZ Australia
Nearly three million people across Australia face exclusion from mainstream banking and financial products.
18 Nov 2016
LONGREAD: military leadership, modern leadership
Greg Dodds | Ex-Senior Trade Commissioner, Japan & Vietnam veteran
Major-General Jim Hughes died in his sleep about two months ago. The funeral was well attended but attracted no interest from the media. After all, the Army has dozens of generals so one would hardly be missed, right?
10 Nov 2016
Staying aloft: culture vs policy
Rob Molyneux & Mark Linter | Group General Manager Risk Metrics & Risk Control and Policy Specialist, ANZ
Airlines are naturally and understandably risk averse but this doesn’t translate to more complicated risk frameworks and processes. Their approach is simpler than that. Are there lessons for banks?
27 Oct 2016
Linking social enterprise with social demand
Lisa Boothby | Head of Enterprise Development, Social Traders
At around 6 per cent, unemployment in Australia is not bad. However, unemployment of new migrants, indigenous Australians, youth, ex-offenders and people with disabilities is unacceptably high, ranging from 15 per cent in some groups to over 50 per cent in others.
26 Oct 2016
Is Australia ripe for shareholder activism?
Jeremy Leibler | Partner, Arnold Bloch Leibler
Shareholder activism exists in Australia but targets, particularly successful ones, are not often large. The relatively low public awareness of such activism is probably best explained by the finding 85 per cent of companies targeted by activists since 2013 had a market capitalisation of less than $A331 million.
06 Sep 2016
The cost of misconduct
Andrew Cornell | Past Managing Editor, bluenotes
The G20’s deliberations over the weekend demonstrated the financial crisis is not over some eight years later. Global growth is fragile, monetary policy fraught, trade barriers are growing not falling (for example, in the year up to the latest confab, G20 governments imposed 350 new measures discriminating against foreign commercial interests, almost four times the number in 2009).
05 Sep 2016
VIDEO: One swimmer, one team, many contributors
Ha Bui | BlueNotes contributing editor
Test and learn is one of the mantras of modern business but for disabled athletes it is an essential ingredient when there are no templates that translate directly from able bodied programs.
08 Aug 2016
VIDEO: Needless secrecy and the joint fight against corruption
Shane White | Content Manager, Institutional, ANZ
Australia must lift its game in the fight against corruption. The nation needs faster and more-visible law enforcement, increased disclosure and continued cooperation between business and anti-fraud groups.
13 Jul 2016
Why there’s no support club for straight white men
Catherine Fox | Journalist and author
A woman working for a large company tells her teammates she’s off to a meeting and will be away for an hour or so.
28 Jun 2016
Who should take responsibility for our savings?
Tareq Muhmood | CEO Korea & Managing Director Global Subsidiaries, ANZ
Ever since the financial crisis in 2008, I have been troubled by elements of the banking industry and the ongoing debates around 'too big to fail' and moral hazard. The cost of the bailout continues to hang over the economy and impact broader society.
17 Jun 2016
A confronting lesson in communication
Sarah Dunn | Head of Group Services - Australia, ANZ
“There were once 25 bankers in the dark…."
14 Jun 2016
VIDEO: go customer centric or go home
Francesca Rizzo | BlueNotes contributing editor
Innovation around technology is changing marketplaces but innovation around business models is what will make companies stand out.
14 Jun 2016
How impact investing is making a difference
Chris Rowlands | Social Entrepreneurship and Economic Development Manager, World Vision Australia
Impact investing is intended to do what it says: make an impact on social or environmental problems. New and innovative investment models are indeed delivering positive outcomes for society as well as a financial return, developing commercially viable models of philanthropy along the way.
07 Jun 2016
The environmental market is heating up
Andrew Cornell | Past Managing Editor, bluenotes
In the last month, both China and India have emphasised the critical role green investing can play in addressing environmental damage, carbon intensity and global warming; the global banking Financial Stability Board has expanded its climate-related financial disclosure task force; and a major investor group has published seven climate change policy priorities.
02 Jun 2016
Getting the balance right on compliance
Paul Edwards | Manager Operations Strategy, ANZ
Compliance. Is there any other word which can raise the hackles of workers so quickly? Take a straw poll of colleagues and you’ll find compliance issues are among the most common workplace gripes.
24 May 2016
This is why men don’t go home to look after the baby
Fiona Smith | Leadership journalist
If you want to know why only one in 50 fathers take up paid parental leave, listen in on the conversations they have with their male colleagues and bosses.
19 May 2016
The surprising cost of mental health in the workplace
Leon Gettler | Veteran and highly regarded management journalist
A mentally healthy workplace is good for business. Research shows it leads to less absenteeism, more-engaged workers, better productivity and morale. It reduces the chances of a company being hit with workplace disability claims and fines for breaches of health and safety laws.
19 May 2016
How innovation for accessibility can help everyone
Darren Baird & Steve Price | Head of Customer Experience & Senior Manager Everyday Banking, ANZ
Many businesses approach acceptance of people with disability as a means to develop a community connection, but the true business case for tackling discrimination is more straightforward. People with a disability are consumers, investors and employees and by addressing barriers a business can increase its market for customers and employees.
09 May 2016
Batty: family violence happens to your staff
Andrew Cornell | Past Managing Editor, bluenotes
Businesses are beginning to recognise their important role in preventing family violence, former Australian of the year Rosie Batty says, as statistics demonstrate the incidence of victims among their staff.
09 May 2016
How to create a design-led culture at your business
Bronwyn van der Merwe | Fjord Director Australia, Accenture Interactive
Rapid technological change and digital disruption have increased the pace of changing customer expectations so much they have become liquid - a rising tide of expectations drawn from your customer’s very best experiences across all industries.
05 May 2016
Is buying start-ups the only way big companies can innovate?
Jemma Enright & Mark Hand | Co-founder, MoneyBrilliant & Managing Director Corporate & Commercial Banking, ANZ
In an age of disruption, can big companies ever really innovate? Or does the culture of incumbency run too deep? And how can they survive if they won’t?
02 May 2016
The NPP, fraud and spies (vs spies)
Shane White | Content Manager, Institutional, ANZ
For as long as humans have used payment systems there has been fraud. IBM Director of Counter Fraud Management Constantin von Altrock says the two sides are likely to fight each other forever - like Antonio Prohias’ Spy vs Spy. But there are steps the sector can take to mitigate the damage.
02 May 2016
You wouldn’t meet about it
Leo D'Angelo Fisher | Freelance journalist
Call someone during the day and there’s every chance you will be told they are in a meeting. Look around at work and almost certainly someone, a pile of papers under-arm, will be breathlessly rushing to their next meeting.
26 Apr 2016
Why policy needs to adapt to the sharing economy
Dr Jim Minifie | Productivity Growth Program Director, Grattan Institute
The rise of the sharing economy can save Australians more than $A500 million on taxi bills, help them to put underused property and other assets to work, and increase employment and income for people on the fringe of the job market.
26 Apr 2016
Everyone loses: why can’t female entrepreneurs secure funding?
Cynthia Balogh | National Program Manager Women in Global Business, Austrade
Female entrepreneurs are finding it harder than ever to access the capital they need to succeed in business. Meanwhile, the window for traditional lenders to take advantage of this unmet demand is closing amid the rise of new funding methods.
19 Apr 2016
When banks lose the will to live
Andrew Cornell | Past Managing Editor, bluenotes
Death is difficult to talk about. Even the quality media, which have long prided themselves on clarity and simple language, now regularly refer to “passing” rather than dying. There’re more euphemisms for dropping off the twig today than even Monty Python could cope with.
19 Apr 2016
The real long-term cost of bribery
Guy Boyd | Head of Financial Crime, ANZ
It’s an all-too-common argument touted in defence of bribery and corruption: it’s almost impossible to conduct business successfully and efficiently in certain markets, without paying bribes. Or so they say.
12 Apr 2016
Culture should be a shareholder metric
Andrew Cornell | Past Managing Editor, bluenotes
Australia’s banking system came through the financial crisis as well as any in the world. Taxpayers ultimately made money out of a government guarantee program, institutional failure – notably of market-funded mortgage specialists – was digested by the system.
01 Apr 2016
Career dressing in Seoul
Sarah Imm | Founder, Vélo-à-Porter
One of my weekly chores growing up in Minnesota was ironing my father's business shirts. He was a stylish man and his pinpoint oxford shirts were one-hundred per cent cotton with a fine finish.
31 Mar 2016
Ten ways to maintain strong corporate culture
Katie Lahey | Executive Chairman, Korn Ferry Australasia
Hindsight is a wonderful thing. After a crisis everyone says they saw the warning signs; the red flags were there, hiding in plain sight, accessible to those closest to them if they had known what to look for.
29 Mar 2016
The secret to leading the perfect team
Jo Mikleus | Former Chief of Staff, ANZ
Many elements make up the perfect team. The key is bringing together depth of experience, global mindsets, external perspectives, gender diversity as well as other dimensions such as leadership, curiosity, passion and drive.
29 Mar 2016
Algorithms and the digital you don't see
Todd Tobias | Former Director Business Projects Global Markets, ANZ
When we think 'digital', we often think of beautiful apps and websites containing cutting-edge functionality, delivered via simple user interfaces striving to create a flawless experience and, in doing so, encouraging customers to engage.
11 Mar 2016
Is teamwork bad for your career?
Kath Walters | Content marketing consultant and freelance journalist
There's a fine line between being a 'giver' at work and being a doormat, as Adam Grant explains in his book Give and Take. Whatever side of the line your actions fall makes a big difference to your career prospects.
04 Mar 2016
Three common business mistakes made in Asia (and how to avoid them)
Leon Gettler | Veteran and highly regarded management journalist
There are many stories of companies failing in Asia because of messages lost in translation. The cultural difference can be stark.
26 Feb 2016
Making it big in Japan (from outside Japan)
Terrie Lloyd | CEO, Japan Travel KK
In the blizzard of newsworthy announcements about venture capital investments, massive business deals and takeovers, it is easy to forget the 90 per cent of business people who don't hit the news but form the bedrock of our society.
15 Jan 2016
The many reasons you should clean up your desk at work
Paul G Edwards | Publisher, BlueNotes
We know at BlueNotes – courtesy of our most-read story –the tie or no tie with business suit debate is a hostile one. But we've found another: desk management. Our publisher, Paul Edwards, was so stunned by the state of the desk of our managing editor, Andrew Cornell, he tweeted a pic of it.
15 Jan 2016
Long live the messy desk?
Leo D'Angelo Fisher | Freelance journalist
We know at BlueNotes – courtesy of our most-read story –the tie or no tie with business suit debate is a hostile one. But we've found another: desk management. Our publisher, Paul Edwards, was so stunned by the state of the desk of our managing editor, Andrew Cornell, he tweeted a pic of it.
08 Jan 2016
Workplace dinosaurs have nowhere to hide
Catherine Fox | Journalist and author
It was once as regular as the annual corporate Festive season card. Some drunk employee would photocopy part of their anatomy, proposition a colleague or abuse the boss at the end-of-year knees up and word would gradually filter out about the ugly yet familiar aftermath.
24 Dec 2015
Women: the heartbeat of developing economies
Carolyn Ive | BlueNotes contributing editor
In the developed world women are struggling to be equally represented in the economy across senior executive roles, retirement savings or political influence. But in some parts of the developing world, the story is different.
15 Dec 2015
Australia needs a massive cultural shift on human capital
Narelle Hooper | Co-Author, New Women, New Men, New Economy
Hubs, incubators and start-ups are all phrases looming large in the innovation policy sphere right now but you have to ask, who is in on them?
09 Dec 2015
How risk at ANZ has changed: Mike Smith
Ian Rogers | Editor, Banking Day
Departing ANZ CEO Mike Smith says attitudes toward risk at ANZ have changed significantly in his time at the bank.
07 Dec 2015
'Joking' is no excuse for sexism
Catherine Fox | Journalist and author
Calling a couple of her team over to her desk in an open-plan office, a senior woman in a professional services firm briefs them on the next steps of a project. After the short meeting, a male colleague sitting nearby asks her to keep her voice down in future because she sounds just like his wife nagging him.
02 Dec 2015
Understanding Australia's risk culture – or lack thereof
Andrew Cornell | Past Managing Editor, bluenotes
An enduring theme in corporate Australia, picked up by a new prime minister, is concern around a lack of innovation, often sheeted back to a lack of risk appetite.
24 Nov 2015
Dress Down Friday dresses up productivity
Marcia Levinstock | Founder and Managing Editor of Content, Primary Ideas
As my toes wriggle contently in their (Italian, designer) leather sandals, freed from the shackles of sky-high Tom Ford pumps, I praise Casual Friday.
23 Nov 2015
Before doing business in India, you must eat
Nicola Watkinson | Minister Commercial and Senior Trade & Investment Commissioner South Asia, Austrade
In my role as Senior Trade Commissioner, South Asia with Austrade, I'm often asked for tips on working in the region and my answer is always the same: know the place. Get your feet on the ground. Be prepared to come to India. Come a lot.
23 Oct 2015
Three simple ways to lead in a foreign environment
Anouk De Blieck | General Manager, Human Resources, ANZ
Someone once told me Russians are like coconuts. It didn't make sense until I arrived in Russia.
21 Oct 2015
How to benefit from the new Chinese dream
Sanjoy Sen | Managing Director for Retail Banking Asia Pacific
Like Australians, the Chinese middle class have a dream and this dream is becoming the new centre of Australia's relationship with China. As their ranks swell their aspirations begin to closely resemble any other developed country albeit with a Chinese twist.
14 Oct 2015
'Gut feel' leadership is dead
Amanda Gome | Former head of digital and social media, ANZ
Recently one of the smartest executives I know, who is always ahead of trend curves, looked at me bewildered. “I can't keep up anymore," he said. “I don't know how."
14 Oct 2015
Creative approach required for jobs of the future
Peter Booth | Provost and Senior Vice President, Sydney University of Technology
Australia's largest trading partner, China, has a strategic focus to shift from 'Made in China' towards 'Designed in China'. Australia's 4th largest trading partner, South Korea, has established 17 major innovation centres in 17 major cities across the country to quickly develop its creative economy and creative industries.
13 Oct 2015
Chinese middle class to double spending by 2030
Andrew Geczy | Former CEO International and Institutional Banking, ANZ
China's middle class will more than double its spending by 2030, lifting consumption as a portion of GDP to nearly 50 per cent from just 38 per cent in 2014.
12 Oct 2015
The changing face of the business of sport in China
Louise Eyres | Group General Manager Marketing, ANZ
China's massive middle class is changing the nature of global business. And sport, one of the biggest global businesses, is no exception.
09 Oct 2015
Silicon valley or death valley for Australia's start-up culture?
Andrew Cornell | Past Managing Editor, bluenotes
BlueNotes and PwC Capital Edge are presenting a series of discussions and roundtables with industry experts, ranging across the wide capital markets universe from start-ups and entrepreneurs to risk and digitalisation.
01 Oct 2015
Can Australia afford not to be in Asia?
Andrew Parker | Partner & Asia Practice Leader, PWC
Having lived and worked in Asia for a decade and a half, I'm very aware Australians do not adapt easily to the uniquely 'Asian Way' when it comes to business dealings. Asia is obviously different but uncomfortably so for many of those businesses with which I've worked.
29 Sep 2015
Dearth of women in leadership pipelines
Amanda Gome | Former head of digital and social media, ANZ
Launched in the United Kingdom in 2010 with the goal of achieving 30 per cent women on FTSE-100 boards by the end of 2015, the 30% Club migrated to Australia earlier this year with events in Sydney and Melbourne.
28 Sep 2015
Press x to win: sport's digital battlefield
Charles Happell | Managing Director, Happell Media
The AFL Commission tried hard to dissuade the Melbourne Cricket Club from staging three big-time soccer internationals at the MCG in July. Now we can see why.
25 Sep 2015
Your leadership strategy needs to change
Martin Reeves | Senior Partner, The Boston Consulting Group & Director, Bruce Henderson Institute
It's no secret the pace of change today is head-spinningly fast. The stakes are higher than ever: one third of US public corporations will not survive the next five years. In the declining number of industries that remain stable and predictable, the classical approach to strategy and leadership taught in business schools still applies.
17 Sep 2015
Is Australia really prepared for the Asian Century?
Helen Clark | Freelance journalist & former Asian correspondent
We are in the Asian Century but what does that mean? For Australia, there is a challenge in simply recognising the importance of understanding Asia and the varied cultures and the languages. But what is Australia's real understanding of the region and is it greater than it might have been 20 or 30 years ago?
16 Sep 2015
Australia's other China opportunity
Richard Holdcroft | Freelance journalist
Chinese tourists spent $US130 billion on their international travels last year – equivalent to the combined GDPs of the world's 50 smallest countries. Experts are predicting this armada of tourism dollars will almost double in just three years.
09 Sep 2015
Beep. Are you being served? Bzzzz
Elizabeth Masamune | Managing Director of @Asia Associates Japan
Minami started work at Takashimaya department store in Osaka, Japan in October 2013. Since then she has dealt with over 1,000 customers, honing her sales skills. On her third stint at the store in May this year she was reassigned to the men's shirt department, with a sales target of ¥500,000.
09 Sep 2015
The economy needs more women in construction
Laurice Temple | CEO, National Association of Women in Construction
It is no secret the Australian construction industry is very male-dominated. But what may not be fully understood by the general public is that we don't have any collective overt initiatives and goals in place to increase the participation of women.
28 Aug 2015
Beefing it up in China
Mark Bennett | Head of Aus Agribusiness, ANZ
Beef is big in China but a recent trip with a group of farmers, traders, processors and consultants revealed some fascinating insights and challenged our thinking around the headline statistics and stories about China food production and consumption.
20 Aug 2015
Profitable organisations have a purpose
Matt Boss | Former Managing Director Products and Marketing, ANZ
Almost every successful company has a firm understanding of strategy and values. But how many have a clear, simple and stated organisational purpose?
19 Aug 2015
Don't fight flexible work. It's productive. And it's already here.
Susie Babani | Former Chief Human Resources Officer at ANZ
A couple of months ago the CEO of my company declared all roles should be flexible. We've had policies on flexible working for a number of years but usage was sporadic and very much depended on a “Leadership Lottery” - if you had a leader who "got it" then flex was just part of the day to day norms and no big deal.
17 Aug 2015
How to get digital in your company's DNA
Andrew Grill | Global Managing Partner, IBM Social Consulting
Ask yourself this question - is digital in your company's DNA? If the answer is 'no' or even 'not really' then this story is for you.
13 Aug 2015
We need to finish what we've started on workplace equality
Alison Larsson | Former CRO Global Technology, Services and Operations, ANZ
I recall in my early days at ANZ I returned late one day from an interstate trip. My fellow travellers included a very senior management board executive, his wife and another female ANZ employee who, like me, was a working mother with young children.
07 Aug 2015
Australia urgently needs innovation
Kristin Stubbins & Chris Dodd |
Innovation has the power to drive economic growth, create wealth and lift employment in Australia, as it has done in the past and is currently doing for countries like the United States, China, Germany and New Zealand.
05 Aug 2015
How acceptance at work can change lives
Karen Boudville | Editor, ANZ Your World
After a long personal journey, being finally accepted for her gender at work changed MariMar Lamit's life. A little less than a year ago, Lamit faced a tough life decision: to live a lie while working in a profession she loved or come out as a transgender woman and risk her job.
30 Jul 2015
Why business cards have survived against all odds
James Rose | Freelance journalist, Newsmodo
Recently three of Steve Jobs' old business cards were sold for $US10,500. Ironically this happened as Apple spearheads a push towards the use of e-cards which could effectively make hard-copy business cards obsolete.
29 Jul 2015
Why we all must be champions of change for gender equality
Mike Smith | Former Chief Executive Officer, ANZ
Earlier this year I was fortunate enough to present Serena Williams the winner’s cheque after she won the Australian Open final for a sixth time. What made it particularly satisfying was that the cheque was for the same amount as Novak Djokovic’s the next evening.
28 Jul 2015
Your 11-point guide to doing business in Asia
Emma Davine | Head of Government & Commercialisation, Transaction Banking
I have been unusually obsessed with Asia for many years. For me, it is the energy, pace, cultural diversity, the quirkiness, heat, and of course, the food. In my early years working in the region my eyes were really opened by spending time meeting customers, people and stakeholders throughout ANZ's regional footprint.
24 Jul 2015
Australia's education gravity shift to Asia
Suzette Corr | Group General Manager Institutional Human Resources, ANZ
It was a while ago, but I often tell colleagues that as a student at the University of Western Australia I was more likely to be sitting in an economics lecture next to a peer from Asia than I was another woman from Australia.
13 Jul 2015
The ageing elephant is an advantage
Bruce Hassall | CEO, PwC New Zealand
An ageing population is one of the key megatrends affecting New Zealand, Australia and most other developed countries. Like most megatrends it's often viewed as a threat, an ageing elephant in the room.
10 Jul 2015
Sleep well, sweet dreams – and career success
Marcia Levinstock | Founder and Managing Editor of Content, Primary Ideas
Those of a certain age may well remember one of those slightly twee advertising campaigns for breakfast cereals asking “How many do you do?”. It referred to the number of healthy Weet-Bix in your breakfast bowl each morning.
01 Jul 2015
Can machines control company culture?
Mark Evans | Managing Director Transaction Banking, ANZ
We're all fascinated by how radically technology may change our lives in the future. From the smartphone to driverless cars to 3D printing we're constantly rethinking how gadgets might make daily life easier.
26 Jun 2015
How the buzzword virus is killing business
Jane Grace | NZ Content Manager, ANZ
I'm a socially awkward child. I'm sitting in the corner of the classroom drawing pictures in the back of my library book while my classmates play games outside and the school counsellor hovers in the doorway with a concerned look on her face.
23 Jun 2015
Letterman, Cara Delevingne and the lure of corporate journalism
Andrew Cornell | Past Managing Editor, bluenotes
At his peak in the mid 90s, David Letterman, the American talk show host, had around eight million viewers for his nightly variety act. Eight million people tuning in at the same time, households together around a TV screen.
15 Jun 2015
China's social revolution
Stefan Herrick | Senior Manager External Communications New Zealand, ANZ
In five years social media and e-commerce have exploded as the channels by which hundreds of millions of China's newly connected citizens seek out and buy products.
02 Jun 2015
Regulators want to regulate culture but who regulates culture for the non-regulated?
Andrew Cornell | Past Managing Editor, bluenotes
The issue of trust in banking has been headline news globally in recent months and particularly acute in Australia last week.
20 May 2015
Benevolent bias - a new way of making poor people decisions?
Susie Babani | Former Chief Human Resources Officer at ANZ
I have an hypothesis about the glass ceiling. It is not, as is generally assumed, something women suddenly bang their heads against after 25 years of hard slog, ongoing promotions and successful performance in the corporate world - causing us to just be pipped from the very top jobs.
05 May 2015
How much does your free lunch really cost?
Fred Schebesta | Co-founder and Director, finder.com.au
From nap rooms and free massages to ping pong tables and giant slides, innovative companies such as Google and Facebook offer amazing office perks and they do it for one simple reason: the value they get in return.
05 May 2015
Forget quotas, diversity campaigns are better for women on boards
Amanda Gome | Former head of digital and social media, ANZ
Global diversity campaign 30% Club is launching in Australia, hoping to lead the nation's most influential company directors in a push to see women make up 30 per cent of ASX 200 boards by 2018.
29 Apr 2015
Naked insight: business lessons from a Japanese bath house
Peter Hanami | Author & consultant
As a small-business owner, I have found business insights or 'light bulb' moments can arrive anytime: lining up at the supermarket check-out, driving and listening to the radio or – rewardingly - when you are experiencing something new for the first time.
21 Apr 2015
Isles of smiles: Pacific resilience and community in the face of catastrophe
Vishnu Mohan | Former CEO Pacific, ANZ
Humans are resilient. Our ability to face adversity, regroup, adapt, recover and thrive again is nothing short of remarkable.
15 Apr 2015
A Note from the BlueNotes Publisher...
Paul Edwards | Manager Operations Strategy, ANZ
We have been publishing BlueNotes for a year and it has been an extraordinary venture. But not just for us here at BlueNotes, more broadly in the world of communications – of all hues.
31 Mar 2015
China’s revolution is being misread
Leonie Lethbridge | CEO Cambodia, ANZ
Too much China commentary focusses on the magnitude or rate of change of growth in the country (or rather the lack of it), the risks in the economy and the implications for global growth.
23 Mar 2015
How do you hire the best - and is it worth it?
Sarah Court | ANZ Head of Human Resources New Zealand, ANZ
'The war for talent' is a phrase that has become something of a cliché but in essence it's true: in competitive industries it's hard to hire brilliant people.
17 Mar 2015
What the heck is human capital?
Juliet Bourke | Partner, Deloitte
This week I was giving a conference presentation. I give these a lot. As usual, the MC introduced me to the audience by reading out my bio and stumbling over the standard description that comes after my name: “Partner, Human Capital, Deloitte".
12 Mar 2015
The new world for India’s women leaders
Pankajam Sridevi & Vasanthi Srinivasan | Managing Director Bangalore Hub, ANZ & Associate Professor, Indian Institute of Management
Before International Women's Day, the managing director of ANZ's Bangalore hub Pankajam Sridevi sat down with associate professor at the Indian Institute of Management Vasanthi Srinivasan to talk about the state of play for women in the workplace in India.
10 Mar 2015
Food is the common experience that brings us together
Susie Babani | Former Chief Human Resources Officer at ANZ
Successful multiculturalism is obviously a lot more than a taste for foreign spices.
05 Mar 2015
Cracking the confidence code – Time to move on from thinking “you were just lucky”
Suzette Corr | Group General Manager Institutional Human Resources, ANZ
“How many more studies do we need to know that men overestimate their potential and women underestimate theirs –when facts show their performance is on par?"
27 Feb 2015
Virtual leadership requires real leadership
Tareq Muhmood | CEO Korea & Managing Director Global Subsidiaries, ANZ
I recently enjoyed a coffee with a treasurer of a major US firm in Dubai. She is a leader I admire (and in fact I'm trying to encourage her to write the next version of 'lean-in' or 'pull out' :) ).
We became involved in discussing how we both lead virtual teams located around the world and what we have learned.
25 Feb 2015
The simple key to business success at home and abroad
Andrew Carlton | Vice president of customer service, American Express
Close to one billion new consumers will play a major role in shaping global demand for businesses over the next five years, according to Deloitte, as developing economies in Asia, Africa and Latin America continue to see rapid growth of their middle classes.
29 Jan 2015
A bar-room brawl on gender diversity
Jonathan Harvey | Former Group General Manager Executive Development, ANZ
Gender would be irrelevant when hiring if we lived in a perfect system where unconscious and conscious bias didn’t exist. But we don’t, Jonathan Harvey writes. So what can be done?
23 Jan 2015
New news for new New Zealanders
Stefan Herrick | Senior Manager External Communications New Zealand, ANZ
Winton, a small rural service town in New Zealand’s Deep South, has seen an influx of new residents in recent years. They are farm workers and managers from the Philippines, brought in to fill a shortfall in workers on the region’s booming dairy farms.
22 Jan 2015
Asia through the looking glass: history a check-point and signpost to business opportunities
Elizabeth Masamune | Managing Director of @Asia Associates Japan
I know this is said often in passing but it is critical I should start by repeating it. It must be recognised the term “Asia” has little meaning beyond a geographical blob on a map – it is a Western colonial concept.
07 Jan 2015
China’s online and shopping up a storm
BlueNotes reporter |
China’s emerging affluent youth are online – everywhere and all of the time – there is huge potential for online businesses to take advantage of this growing segment. ChinaSkinny lays out the landscape.
16 Dec 2014
Does how you look at work really matter?
Susie Babani | Former Chief Human Resources Officer at ANZ
In one of the more interesting social experiments I can think of, a male Australian breakfast TV presenter has confessed to wearing the same suit every week day for a year. (He did get it cleaned!).
12 Dec 2014
Kiwi vs Shark: The great antipodean tourist battle
Jason Murphy | Publisher, Thomas the Think Engine
Dad, Where Are We Going? The answer to that question could be crucial to the economic future of Australia and New Zealand.
09 Dec 2014
NZ businesses need to reflect the community’s changing face
Fred Ohlsson | Group Executive, ANZ Australia
You don’t need to walk far in Auckland to see the face of the city has changed almost beyond recognition in recent decades.
08 Dec 2014
Nobody does coffee in Asia
Jacqueline Gillespie | Senior Client Partner at Korn/Ferry International
The coffee catch up is an integral - indeed inescapable - medium for business networking in Australia. A stroll through the central business district of any major Australian city confirms the switch from the long lunch to the short break with a short black. Or a latte at least.
03 Dec 2014
The digital reality gap - generational and regional difference pronounced
Alan Shields | Chief Data Officer, RFi Group
When is distribution like a circus act? When it’s about juggling and balancing.
02 Dec 2014
Australia needs to work together
Steve Shepherd | Employment market analyst, Randstad
There’s a new reality at play in the modern Australian workforce: as technology envelops all things, fewer and fewer jobs are being worked in isolation. Almost every role requires some level of coaching, mentoring or support from others to generate collective results.
28 Nov 2014
Pirates, spies, soul stealers: the spiritual and economic transformation of yoga
Shaheem Black | Fellow, Australian National University
In the past decade the worldwide yoga industry has become a multibillion- dollar business. Yet, ironically, the one country where yoga does not yet thrive commercially is the very place from which yoga is thought to originate: India. Why should this be?
24 Nov 2014
How Thankyou built a new model of social impact investing to change the business world
Daniel Flynn | Co-Founder and Managing Director, Thankyou Group
Social media is changing the world and one Australian start-up has shown just how successful a business can become by approaching it with an effective, if unconventional, strategy.
13 Nov 2014
Culture is the challenge in Asia but language is a vital key
Jonathan Harvey | Former Group General Manager Executive Development, ANZ
On a return flight from Singapore recently, where I had been interviewing candidates for ANZ’s Generalist Bankers Program (a Management Trainee project designed to build an internal pipeline of future Country CEOs), I reflected on the fact 70 per cent of the 700 applicants for the 2015 intake and eight out of the 10 candidates who we had decided to progress to the final stage of the selection process, speak an Asian language in addition to English.
30 Oct 2014
Attention managers: we need to talk
Leo D'Angelo Fisher | Freelance journalist
When somebody decides to change employer, chances are that high on the list of reasons will be dissatisfaction with their immediate manager.
23 Oct 2014
Traditional leaders face their Waterloo
Susie Babani | Former Chief Human Resources Officer at ANZ
Leaders can no longer lead with command and control. Here’re five things employees look for in leadership.
22 Oct 2014
Financial services still has a gender problem
Russell Thomas | CEO and Managing Director, Finsia
Women in the industry are paid less than their male counterparts and remain underrepresented in leadership roles.
21 Oct 2014
Five lessons in innovation from GAYTMs
Carolyn Bendall | Head of Marketing Australia, ANZ
To celebrate its sponsorship of Sydney’s Gay and Lesbian Mardi Gras in February this year, ANZ commissioned artists to transform 10 ATMs into fabulous GAYTMs.
21 Oct 2014
Gough Whitlam and the start of the modern Australia-China relationship
Nicole Franklin | BlueNotes contributing editor
Australia’s 21st Prime Minister Gough Whitlam died Tuesday aged 98. One of the most colourful and transformative figures in Australian domestic politics, he was also the first politician to re-engage with China in the modern age. He visited as Opposition leader and Prime Minister. Here are 10 of his most prescient insights following his 1971 visit.
17 Oct 2014
A new business model for football?
Steve Worthington | Professor at Swinburne University
Football – real, international football – is the richest sport on the planet. Not just because the sums involved in leagues and players are huge, but because it is played so widely. Only the United Nations rivals the Fédération Internationale de Football Association (FIFA).
14 Oct 2014
Employers investing in mental health can get more out of employees
Jennifer Farmer | bluenotes production editor
Almost 45 per cent of Australians between the ages of 16 and 85 experience a mental health condition at some point in their lifetime. That's almost half the population.
13 Oct 2014
Six things you need to know about leading digital change
Pam Rebecca | Former General Manager of Digital ANZ
As someone who has been interested in computing and technology since I was a teenager (in the days when a teenager interested in technology was so not cool), I cannot imagine living in a more exciting time as the world makes a tectonic shift towards digital.
10 Oct 2014
Why being visible matters to women in leadership
Suzette Corr | Group General Manager Institutional Human Resources, ANZ
I would rather break a leg than do self-promotion. So when I was invited by ANZ CEO Mike Smith to take part in a new program called Notable Women, I felt a bit uncomfortable. Even the title made me cringe.
06 Oct 2014
Busted: Myths about female business leaders exposed
Amanda Gome | Former head of digital and social media, ANZ
It’s a fact: everyone knows women get to the top and slam the door rudely behind them, preventing other women joining them. Or so I am constantly told in conversations exploring that vexing problem of improving female representation in senior levels of business.
30 Sep 2014
Who’s driving your leadership?
Suzette Corr | Group General Manager Institutional Human Resources, ANZ
Years ago I had a colleague who had a plaque on her desk that read, “If it’s meant to be, it’s up to me”. I found it vaguely irritating and dismissed it as pop psychology.
25 Sep 2014
Three things leaders need to know about big data
Colum Rice | Partner, PwC
The use of data and analytics is driving real change in the way companies operate and how critical business decisions are made by their leaders.
23 Sep 2014
Don’t write off Chinese property: Mike Smith
Andrew Cornell | Past Managing Editor, bluenotes
ANZ CEO Mike Smith has defended the health of the Chinese property market, and warned against extrapolating small amounts of regional data and applying it across the country.
18 Sep 2014
Philanthropy: are we getting better at it?
Andrew Cornell | Past Managing Editor, bluenotes
In this second of our in-depth series on the Passion and Science of Giving, internet entrepreneur and dedicated philanthropist Daniel Petre delivers a forthright analysis of philanthropy in Australia.
17 Sep 2014
Culture takes leadership and leaders need culture
Susie Babani | Former Chief Human Resources Officer at ANZ
I’ve just returned from a visit to London, where the newspapers continue to regale with stories about financial institutions failing their stakeholders - employees, customers, shareholders, communities and regulators.
21 Aug 2014
Business women are missing in action
Amanda Gome | Former head of digital and social media, ANZ
"If I hadn't made that first step to have some visibility, I'm not sure that I would have ever become Australia's Sex Discrimination Commissioner." - Elizabeth Broderick
18 Aug 2014
Why the bamboo ceiling is holding back corporate Australia
Lisa Annese | CEO, Diversity Council Australia Limited
For Australian organisations operating in today’s Asian Century, focusing on Asian talent and Asia capability is now a strategic business and talent management issue. So why are there so few people of Asian background in leadership positions in Australia today? This is what Diversity Council Australia wanted to find out through its latest research project, Cracking the Cultural Ceiling.
14 Aug 2014
The natives are restless – what does it mean when data natives replace digital natives?
Jayne Opperman | Former General Manager Technology, ANZ
We are seeing a shift in generations, from those who grew up with the internet to those who have 'discovered' the possibilities of data. A shift from 'Digital natives' to 'Data natives'. Data natives expect their world to be 'smart' and to seamlessly adapt to them and their preferences.
07 Aug 2014
Four misconceptions hold back flexible working – and all the benefits that brings
Susie Babani | Former Chief Human Resources Officer at ANZ
All progressive companies have policies in place to enable flexible working. In Human Resources we tout the commercial benefits regularly but a mindset shift amongst management is the key to make it an everyday reality rather a big deal.
22 Jul 2014
New Zealand's Māori economy: a powerful force in the Kiwi success story
Bernard Hickey | Publisher at Hive News
This year's Matariki or Māori New Year Festival marked a major milestone for both Māori business and the New Zealand economy.
14 Jul 2014
What’s friendly about the assumption you’ve forgotten something?
Felicity Costigan | Journalist and Not-For-Profit Consultant
I have a polite request: can we all just agree to retire the phrase, ‘a friendly reminder’?
10 Jul 2014
Lost in translation an issue for Asian leaders too
Jane Horan | Founder, The Horan Group
The Asia Pacific, with half the world’s population, a growing middle class and a young educated workforce, presents tremendous opportunity. Fifty percent of this demographic is women and more highly educated Asian women are steadily joining the workforce.
08 Jul 2014
Good behaviour can't be regulated
Andrew Cornell | Past Managing Editor, bluenotes
In facing the media about Commonwealth Bank’s response to its financial planning malfunction, CBA chief executive Ian Narev made a crucial point about culture and regulation.
23 Jun 2014
Is corporate denial suffocating social?
Katherine Milesi | Partner, Deloitte Digital
Corporate denial comes in many forms but none more striking than executives who label social media a novelty. In my role as digital strategist to Australia’s largest companies, I’ve met some non-believers and some sceptics, some who put social in the too-hard basket and still others who are seemingly oblivious to the great social revolution that is happening with Australian consumers and employees.
19 Jun 2014
Seven ways to derail diversity – and how to avoid them
Jacqueline Gillespie | Senior Client Partner at Korn/Ferry International
There is now, generally, greater focus on creating business cultures that are more accepting and inclusive of diversity.
05 Jun 2014
What happens once the Tiger is out of the cage?
Deloitte Crowd Source |
Deloitte has one of the most social media active workforces in the region. Using Yammer, the firm responded to ANZ insight 5 “Caged Tiger: The Transformation of the Asian Financial System”. BlueNotes has distilled some fascinating – and quite out there – forecasts of what will happen when the world’s financial axis tilts towards Asia...
02 Jun 2014
Older, wiser entrepreneurs are a great new market
Amanda Gome | Former head of digital and social media, ANZ
Guess who is the fastest growing age group running small businesses? No, it’s not geeky 25 year olds who are right at home in Silicon Valley. Nor is it women.
21 May 2014
To kiss or not to kiss
Leo D'Angelo Fisher | Freelance journalist
Who would blame a businesswoman or female dignitary for counting to 10 before entering a crowded room? Or even 100. Any woman walking into a gathering of peers and associates, or worse, a roomful of strangers, knows what to expect. For on the other side of that door will be a gaggle of men programmed to pucker up the instant a member of the opposite sex enters their midst.
20 May 2014
What is quality journalism?
Andrew Cornell | Past Managing Editor, bluenotes
As a journalist for more than three decades, two of them at the Australian Financial Review and the last five months here at ANZ, I’ve spent my career in the game and am heavily invested in its future.
12 May 2014
Women ain't doing it for themselves
Amanda Gome | Former head of digital and social media, ANZ
If one definition of sexism is exclusion of women, then newsrooms and most of the media products they put out are sexist. Business newsrooms are among the worst. Sit down on any one day and count up the stories by men, about men, featuring pictures of men, quoting men as experts, featuring a bank of men in advertisements and on panels. Actually, save yourself some time and just count the women. In fact a perpetual headache for photographers from mainstream media is coming up with creative ways to snap men in suits.
28 Apr 2014
Un-packing business jargon while deep diving organisational ecosystems
Felicity Costigan | Journalist and Not-For-Profit Consultant
It was one of those defining moments in the Strategy Day’s pre-planning, planning-day meeting, when the newly minted ‘C level’ from across the ditch was busy mind-mapping and un-packing her thoughts. As I slipped in and out of consciousness, head slipping from propped palms, a phrase suddenly jolted me back to the present. Did she just say, felt leadership? “Isn’t that harassment,” I opined?
22 Apr 2014
Travelling the Red Dirt road
Mark Whelan | Group Executive Institutional, ANZ
As soon as we arrived in Chongqing, one of China’s five national central cities, we were reminded by officials that Brisbane was now a sister city and direct flights had commenced from Sydney to this centre of China’s southwest.
15 Apr 2014
Why I’m a social media believer
Mike Smith | Former Chief Executive Officer, ANZ
I joined LinkedIn’s influencer program last year and it was reported on the front page of Australia’s major business newspaper as breaking news.
06 Apr 2014
Why BlueNotes
Paul G Edwards | Publisher, BlueNotes
Just a few years ago when I stepped on board the Number 8 tram at Punt Road to get to work, passengers were immersed in Melbourne’s great newspaper mastheads – The Herald Sun, The Age or maybe The Australian Financial Review (AFR) or The Australian.
24 Mar 2014
Unleash the Tiger
ANZ Corporate Communications |
A more rapid and broader development of financial markets in Asia is increasingly important to support economic growth in the region. ANZ Research projects 10 key Asian economies will together come to dominate global finance. The importance of Europe and the US will shrink. That will mean the emergence of multiple financial centres, increasingly sophisticated financial products and firms which invest in them. Asia will increasingly finance Asia. ANZ estimates the region’s financial system could be as large as $US200 trillion by 2030. This would make it about four times the current size of the Asian financial system and more than twice as big as we project the US financial system to be in 2030.
13 Mar 2014
From wet market to supermarket
Tania Motton | ANZ General Manager, Business Banking Australia
China’s sprawling “wet” markets dominate the sales of fresh produce – but they are not where the opportunity for primary producers lay. Growing wealth is sending Chinese shoppers to supermarkets. Packaging, distribution and marketing are critical challenges if Australian and New Zealand companies want to grow their role in “feeding the dragon”. As a China-Australia Free Trade Agreement becomes more likely, new strategies are required.
13 Mar 2014
Smart leadership, in a slower growth Asia
Jacqueline Gillespie | Senior Client Partner at Korn/Ferry International
Asia may be the most dynamic region in the world economically but growth is far from easy. And a key inhibiter to achieving success is a lack of understanding of how to actually work effectively in the region. How to develop the leadership maturity that is particularly appropriate, how to respond to rapid change and innovation. Business in Asia requires a new leadership type.
ANZ Board Minutes: the full series
Andrew Cornell | Past Managing Editor, bluenotes
bluenotes in wide conversation with ANZ’s Board of Directors in the Board Minutes series.