Traditional, top-down management styles make it difficult to change how people think about how they work.
“The mindset has to be one that focuses enabling collaborative work… and [coming] together in different ways to focus on the customer and deliver results,” Townsend says.
It’s easy to create an effective, collaborative environment when your whole company is co-located so there is a challenge to develop new ways to help people collaborate and communicate across borders to deliver results.
3. Standing still
While agile may be the hot topic at the moment, there will always be something else coming down the pipeline later.
“How do we make sure we're focused on helping our team members continue to build and invest in developing new skills capabilities, new ways of approaching problems and challenges, and new ways of collaborating across the organisation?” Townsend says.