It’s not particularly common knowledge that ANZ has its own coat of arms and its own motto. In English, our motto translates to "tenacious of purpose" which I think really accurately describes who and what the bank is about. It really gets to the heart of the DNA of this company.
For almost 200 years, ANZ has been servicing companies as they build engagement, trade and investment around the Asia Pacific region. For our first 150 years, ANZ’s headquarters were in London but all our operations were in Australia and New Zealand. In the 1970s, we officially moved our head office to Australia - but we never lost that international mindset.
Over the years, ANZ has worked to build a strongly connected network of 32 really important markets which all work together to provide a great network of services to our customers.
Our focus is the facilitation of trade and capital flows to allow Australia and New Zealand, and enabling companies within these markets, to engage with the rest of the world. These companies then engage with others from all over the world. And that tenacity of purpose continues to serve us well.
Our network of 32 markets – big and small, advanced and emerging - is really critical to who and what we are as a bank. It's a defining point of difference for ANZ. In the series below, I introduce you to some of the leaders of ANZ’s various markets. We discuss the outlook for their region, opportunities for growth and what they love most about their job.
I hope you enjoy our conversations and learn something new about the world of our networks.
Supporting customers, staff after a crisis
ANZ Tonga Country Head David Dudley reflects on the recent volcanic eruption and tsunami in his hometown and how the bank stepped up to support the community.
Safety, reliability and convenience in Laos
Carli Renzi says the bank’s Australia and New Zealand roots are a strong selling point for multinational companies in her region.
ANZ US Country Head Paul Goodwin says the bank’s support for customers through the pandemic has created stronger relationships.
Taking advantage of change in Vietnam
ANZ Vietnam Country Head Jodi West says a focus on diversification of supply chains and geopolitical tensions are creating opportunities for the nation.
Half a century of banking in Japan
ANZ Japan Country Head Mitch Mason says a focus on long-term relationships for over 50 years, so critical in Japan, has led to consistent growth for the bank.
Manufacturing success in Taiwan
ANZ Taiwan CEO Hong Swee Lau says a focus on technology innovation and customer service is creating growth opportunities for the bank.
COVID-free Cook Islands ready for recovery
ANZ Cook Islands Country Head Bernadette Shaw says the small island nation’s tourism industry is ready and willing for visitors to return.
Shayne Elliott is CEO of ANZ