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Banking

13 May 2021

Big picture focus, reduced complaints

David Locke | Chief Ombudsman & CEO, AFCA

The COVID-19 pandemic created a unique set of circumstances leading to financial stress. Financial services must stay focused on the bigger picture to assist customers through.

06 May 2021

Post-crisis investment evolves

Richard Yetsenga | ANZ chief economist

The economic aftermath of the COVID-19 crisis looks very different to historical cycles.

05 May 2021

FULL COVERAGE: ANZ’s 2021 half-year result

bluenotes contributors |

Everything you need to know about ANZ’s 2021 half-year result in one place.

05 May 2021

BEHIND THE NUMBERS: platforms for future growth

Lisa Vasic & Leigh Mahoney | MD Transaction Banking & Head of Wholesale Digital, ANZ

ANZ’s Institutional business has been building platforms and gaining market share which will provide growth opportunities for the future of banking.

05 May 2021

BEHIND THE NUMBERS: turning around the lending market

Kate Gibson & John Campbell | Home Owners Portfolio Lead & Home Loans Tribe Lead, ANZ

ANZ’s home lending business has regained market share and fast-tracked decision making for the benefit of customers.

05 May 2021

BEHIND THE NUMBERS: Kiwi economy outperforming expectations

Antonia Watson | Acting ANZ Group Executive and CEO, New Zealand

New Zealand handled the health and economic impacts of COVID-19 with resilience – leading to a strong financial result for the bank.

05 May 2021

INFOGRAPHIC: ANZ’s half-year 2021 result

Melissa Currie | Creative Content Producer, bluenotes

Find all the details of ANZ’s 2021 half-year result in an easy-to-read infographic.

05 May 2021

PODCAST: analysing the result

Jill Campbell | Head of Investor Relations, ANZ

Delve into the details of ANZ’s half-year 2021 results with the bank’s finance and risk experts.

05 May 2021

Elliott: growth opportunities emerging but caution persists

Andrew Cornell | Managing Editor, bluenotes

ANZ CEO says the bank delivered a very strong result after a challenging year but not all geographies are at the same stage of recovery.

29 Apr 2021

Florian: solid foundations underpin the future of banks

Gerard Florian | Group Executive Technology, ANZ

A mindset shift is required to help transform the concept of “banking” from being a noun to a verb.

27 Apr 2021

Under the hood: challenging the lenders

Shayne Elliott | Chief Executive Officer, ANZ

At first glance, it might seem strange for a major bank like ANZ to invest in a challenger lender. But this ANZi alumnus explains one strategy behind the decision.

21 Apr 2021

Banking platforms off the deep end

Andrew Cornell | Managing Editor, bluenotes

Not all banking platforms are created equal. And banks may not even be the right company to offer the service.