11 Jul 2024
Celebrating First Nations Strength
bluenotes contributors |
Showcasing our First Nations stories
Banking
04 Jul 2024
Enhancing customer protection and support
Evelyn Halls OAM | Customer Fairness Advisor, ANZ
ANZ Customer Fairness Advisor Evelyn Halls shares the progress being made in two key areas for ANZ and our customers: scams and hardship.
18 Jun 2024
The one-hundred-day sprint
Daniel King | Managing Director Suncorp Integration, ANZ
The first 100 days of any transition is crucial. These are the steps ANZ is prioritising as it prepares for a potential large-scale integration of Suncorp Bank.
07 May 2024
FULL COVERAGE: ANZ’s half year 2024 result
bluenotes contributors |
Everything you need to know about ANZ’s 2024 half year result in one place.
07 May 2024
BEHIND THE NUMBERS: An international advantage
Simon Ireland | Managing Director, ANZ International
From a risky, lower-return business, ANZ’s International business has been transformed – and provided the bank with a crucial point of difference in the process.
07 May 2024
Faruqui: focused on shareholder returns
Brett Foley | Managing Editor, bluenotes
ANZ CFO Farhan Faruqui outlines the financials for the first half and explains what productivity and transformation means for shareholder returns.
23 Apr 2024
Planning for the next generation
James Dunlop | General Manager Private Banking & Advice
Australia is facing an unprecedented transfer of wealth as baby boomers retire. It also presents policy and planning challenges.
03 Apr 2024
Retaining the lessons of the Royal Commission
Stephen Ries | General Manager ESG and Stakeholder Engagement, Communications & Public Affairs, ANZ
It is half a decade since the hard truths of the banking royal commission were delivered. How do we make sure those lessons stay fresh in our minds?
25 Mar 2024
Playing the long game in Asia
Shayne Elliott | Chief Executive Officer, ANZ
With a long history in Asia, ANZ continues to grow its presence in the region – especially in mainland China.
01 Feb 2024
The cut and thrust of fairness in banking
Jeff Whalley | Senior Journalist, ANZ
ANZ Customer Fairness Advisor Evelyn Halls has received the Medal of the Order of Australia in the General Division.
24 Jan 2024
From volatility comes market opportunity
Lakshman Anantakrishnan | Chief Investment Officer, ANZ Private
With no shortage of potentially volatile events, 2024 could also provide no shortage of opportunities.
21 Dec 2023
FULL COVERAGE: ANZ's 2023 AGM
Jill Campbell | Head of Investor Relations, ANZ
ANZ’s 2023 annual meeting was held in Brisbane. The chairman and CEO outlined the highlights and the opportunities and challenges for the year ahead.
05 Dec 2023
A strong legacy and bright future in Vietnam
Shayne Elliott | Chief Executive Officer, ANZ
Vietnam is on the precipice of its global economic moment. For 30 years ANZ has backed this growth and the relationship is set to strengthen.
13 Nov 2023
BEHIND THE NUMBERS: ANZ's climate-related risks and opportunities
Jo Scotney | General Manager Property and Health Institutional, ANZ
Delve into the details of ANZ’s 2023 climate report with the bank’s Institutional and Risk experts to understand our performance for the year and what this means for our customers.
13 Nov 2023
FULL COVERAGE: ANZ’s 2023 full year result
All the details of ANZ’s 2023 full year result and one easy-to-read infographic.
02 Nov 2023
Why do Australians choose mortgage brokers?
Natalie Smith | General Manager, Retail Broker, ANZ
Australian home buyers love to do research and be well prepared, a broker is seen as an important part of that process.
09 Oct 2023
A most unusual year for investors
Lakshman Anantakrishnan | Chief Investment Officer, ANZ Private
Is this time different? Will rate hikes not quell investor appetites? Maybe, but things could also be playing out to a timeline investors aren’t used to.
26 Sep 2023
The business of risk and worry
Kevin Corbally | Chief Risk Officer, ANZ
As ANZ’s Chief Risk Officer it is Kevin Corbally’s job to worry, but what he worries about might not be what you think.
14 Sep 2023
The next frontier for digital assets
Shane White | Content Manager, Institutional, ANZ
Central bank digital currencies will change the way banking works. And we’ve only just begun to understand their potential to transform payments.
11 Sep 2023
A digital backbone for our global network
Mark Whelan | Group Executive Institutional, ANZ
A lot can change in seven years. Simplification, investing in technology, developing growth businesses and staying close to what customers need has helped ANZ’s Institutional business transform over that time.
29 Aug 2023
China’s mortgage risk
Raymond Yeung | Chief Economist Greater China, ANZ
If property values drop 30 per cent in China, 12 per cent of the country’s mortgage book will be in negative equity. If the price drops by half, that figure rises to 51 per cent.
03 Aug 2023
Stoking the engine room of the Australian economy
Brett Foley | Managing Editor, bluenotes
Australian businesses are crucial to the prosperity of the Australian economy. Enabling them to be more successful is the focus of ANZ’s new head of Australia Commercial, Clare Morgan.
17 Jul 2023
Is the RBA done with interest hikes?
Adam Boyton | Head of Australian Economics, ANZ
There’s still a chance the Reserve Bank of Australia could lift interest rates in August. However the case for an extended pause on further increases is growing.
13 Jul 2023
Farewell to the Editor
Andrew Cornell | Past Managing Editor, bluenotes
This is my final column as managing editor of bluenotes. It has been an enormously fascinating experience and bluenotes will remain a great success, produced by a wonderful team. So keep reading, keep subscribing and thanks.
29 Jun 2023
Rates down, profits down? Not as such. Rates up, profits up…?
Andrew Cornell | Past Managing Editor, bluenotes
Market wisdom has it banks profit when interest rates rise. Is there more to this story than simply margin inflation?
23 Jun 2023
Maintaining digital payments in an offline world
Cindy He | Manager, Industry & Innovation, ANZ Institutional
If money is going digital - and it looks like it is – we need a Plan B for when we can’t be online. ANZ has some ideas.
14 Jun 2023
The opportunity of India’s accelerating development
Shayne Elliott | Chief Executive Officer, ANZ
The world is finally taking notice of India and it’s economic and social trajectory. However, even a regular visitor can be taken aback by the pace and scale of the change.
08 Jun 2023
Balancing act: Australian households remain resilient
Adam Boyton | Head of Australian Economics, ANZ
Inflation and rate hikes are hitting hip pockets, but household budgets have been better managed than headlines suggest. And it means a lot for the outlook over the next 18 months.
07 Jun 2023
Household debt growth: not on the cards
Mike Ebstein | Director, MWE Consulting
Australians are said to be saddled with debt, but what sort of debt is it? While housing finance debt continues to grow, personal debt is another story.
06 Jun 2023
Climate heats up the productivity challenge
Richard Yetsenga | Chief Economist, ANZ
The world is beginning to make critical efforts to tackle climate change but will it crowd out other forms of economic activity and stoke inflation?
05 Jun 2023
Opportunities and risks in an internationally ‘UNTIDI’ decade
Cameron Mitchell | Head of Geopolitical Risk, ANZ
Land war in Europe, tensions in the Taiwan Straits, the return of trade scuffles. Politics is again trumping trade. How do we plan for such an untidy world?
02 Jun 2023
Culture key to combating cybersecurity risk
Paul Kallenbach | Partner – Technology & Data, MinterEllison
Despite cyberattacks increasing in frequency and severity, organisations are under-prepared and under-resourced for the threat. Combating the threat requires culture change.
01 Jun 2023
Banking: The known unknowns
Andrew Cornell | Past Managing Editor, bluenotes
We might have reached the summit of bank earnings and the way down is uncertain
31 May 2023
Succession: beating the third generation “curse”.
James Dunlop | General Manager Private Banking & Advice
You can spend your life creating generational wealth only to see it squandered, leaving younger family members to start out with nothing. How do you avoid this fate?
24 May 2023
Asia debating which currency to peg its hopes on
Raymond Yeung | Chief Economist Greater China, ANZ
Ongoing calls for Hong Kong to change its $HK peg have intensified as the Chinese Yuan rises but there’s a difference between reserve currency status and exchange rate anchoring.
18 May 2023
Banking Crises: size doesn’t matter
Andrew Cornell | Past Managing Editor, bluenotes
Maintaining a vigilant and adaptable regulatory framework is essential as we enter a world where bank runs can be nearly instantaneous and small banks can have big repercussions.
16 May 2023
New Zealand Outlook: Rates Ruffle Feathers
Sharon Zollner | Chief Economist New Zealand, ANZ
The labour market will weaken, housing will slow, business is moderating. The outlook for New Zealand is for a recession but are still more rate hikes needed?
11 May 2023
Cloud 101: silver linings playbook
Jaimee Salmon & Sally Lau | Cloud Transformation Specialist, Google & Cloud Capability Lead, ANZ
Your photos are stored there, your favourite tunes are filed there and, increasingly, billions of dollars are transacted there. It is the Cloud. And many of us are still learning what it is.
10 May 2023
AUSTRALIAN BUDGET 2023-24: in pictures
Adelaide Timbrell & Madeline Dunk | Senior Economist & Economist, ANZ
From the return to surplus to cost-of-living relief, see ANZ’s Australian budget coverage in an easy-to-read visual format.
10 May 2023
AUSTRALIAN BUDGET 2023: Flexing the arm of government
Richard Yetsenga | Chief Economist, ANZ
The Australian Federal government has dealt itself in for another round of fiscal policy but the game is about to get even more exciting.
10 May 2023
Budget 2023: surprise surplus
Adelaide Timbrell | Senior Economist, ANZ
A jump in revenue leads to an unexpected surplus: but it won’t last.
05 May 2023
FULL COVERAGE: ANZ’s 2023 Half year result
bluenotes contributors |
Everything you need to know about ANZ’s 2023 half year result in one place.
05 May 2023
BEHIND THE NUMBERS: Natural disasters and huge transformation but earnings remain solid
Antonia Watson | ANZ Group Executive and CEO, New Zealand
As New Zealand’s biggest lender ANZ is also focused on being its most secure. ANZ ensures it is a financial bedrock for the Kiwi economy while completing major regulatory project.
05 May 2023
INFOGRAPHIC: ANZ’s 2023 half year result
Camila Salazar | Content Producer, ANZ
All the details of ANZ’s 2023 half year result in one easy-to-read infographic.
05 May 2023
Faruqui: balance and focus as a platform for growth
Andrew Cornell | Past Managing Editor, bluenotes
ANZ CFO Farhan Faruqui outlines what drove the financials and how diversification and consistency are now hallmarks of the bank’s performance and focus for the second half of the financial year.
05 May 2023
Elliott: a stellar result with all businesses performing strongly
Andrew Cornell | Past Managing Editor, bluenotes
ANZ CEO Shayne Elliott says the “great” interim result is testimony to seven years of work on balancing and de-risking the bank by an experienced team.
04 May 2023
Budget 2023: revenue rewards?
Adelaide Timbrell & Madeline Dunk | Senior Economist & Economist, ANZ
Expect the May federal budget to show a shrinking deficit, off the back of higher growth.
27 Apr 2023
The drivers of M&A are changing but the fundamentals of success are clear
Louise Higgins | Managing Director, Suncorp Integration ANZ
Global experts reveal a deeper, more insightful understanding of managing large scale acquisitions.
26 Apr 2023
The rise of digital identity wallets: will banks be left behind?
Jukka Yliuntinen & Kevin Faragher | Global Head of Digital Solutions, Giesecke+Devrient & AVP Digital Identity Product, Interac Corp.
The trust customers have placed in banks for centuries could enable lenders to take a leadership role in the fast-evolving world of digital wallets.
19 Apr 2023
The end of the beginning of the crisis is coming
Andrew Cornell | Past Managing Editor, bluenotes
The storm clouds of the banking crisis are clearing but the forecast is hardly temperate
19 Apr 2023
You’ve got mail: Billions lost @bank #bankrun
Adelaide Timbrell | Senior Economist, ANZ
Trying to navigate any crisis is hard, but how do you keep your head when it happens at lightning speed on your smartphone?
11 Apr 2023
China: Innovate or stagnate?
Richard Yetsenga | Chief Economist, ANZ
The “China miracle” is not over but it is evolving. And productivity improvement is central to that change.
06 Apr 2023
Elliott asks leaders: do you know what you’re doing?
Joydeep Sengupta | Senior Partner, McKinsey & Company
Shayne Elliott on why leaders need to question themselves, even as they are driving seismic change.
03 Apr 2023
Liquidity: it’s dangerous going down
Richard Yetsenga | Chief Economist, ANZ
Chances are we can avoid losing our economic foothold as we climb down from a peak in global liquidity.
03 Apr 2023
All banks are local when they die
Andrew Cornell | Past Managing Editor, bluenotes
From tech-bros in Silicon Valley to vignerons of the Napa Valley, the great furling of easy cash is claiming surprising victims. Tighter credit conditions, weaker banks and economies are entwined.
30 Mar 2023
China's fading youth an economic time bomb?
Peter McDonald | Emeritus Professor of Demography, ANU
China’s birth rate is slowing. From where will the next generation of workers emerge?
27 Mar 2023
Elliott: understanding the new turmoil
Andrew Cornell | Past Managing Editor, bluenotes
Global banking turmoil is not new, have we learned the lessons of the past? Andrew Cornell speaks with ANZ Chief Executive Shayne Elliott.
23 Feb 2023
Banking on Asian diversity
Shayne Elliott | Chief Executive Officer, ANZ
To walk with clients in Asia, you need your feet on the ground.
03 Feb 2023
Behind the green payoff
Richard Hartung | Research Director, Singapore, Payments Consulting Network
Payments and the technology around them are getting more sustainable by implementing measures that reduce their carbon footprint.
02 Feb 2023
Hey ChatGPT, build me a bank…
Andrew Cornell | Past Managing Editor, bluenotes
AI, web3, DeFi, Big Tech, fintech, Metaverse, private capital, the forces arrayed against traditional banking continue to mass.
30 Jan 2023
Debt restructuring on the horizon
Michael Hughes & Ron Forster | Partners, MinterEllison
2023 and risky global economic conditions may raise economic pressures in many sectors. Companies with fragile balance sheets can face financial challenges. Debt restructuring is likely.
25 Jan 2023
Vale David Hains, legendary investor
Andrew Cornell | Past Managing Editor, bluenotes
Remembering renowned businessman David Hains who showed us a thing or two about investment – after seven decades in business.
15 Dec 2022
FULL COVERAGE: ANZ's 2022 AGM
Jill Campbell | Head of Investor Relations, ANZ
ANZ’s 2022 annual meeting was held in person for the first time since 2019 in Adelaide. The chairman and CEO outlined the highlights and the opportunities and challenges for the year ahead.
14 Dec 2022
Get rich in three simple steps. Act now!
Marc Broome and Ruth Talalla | Senior Manager, Complex Investigations ANZ, and Scams Portfolio Lead, ANZ
Spotting the warning signs of a scam can be the best way to protect yourself from being caught out.
27 Oct 2022
FULL COVERAGE: ANZ’s full-year 2022 result
bluenotes contributors |
Everything you need to know about ANZ’s 2022 full-year result in one place.
21 Sep 2022
Payments NZ lays out ambition for real time payments
Steve Wiggins | Chief Executive of Payments NZ
New Zealand’s industry payments group is mapping out the long term evolution of the system.
13 Sep 2022
What's the role of cash in financial inclusion?
Steve Worthington | Professor at Swinburne University
With cash usage dropping around the globe how can we ensure this doesn’t lead to financial exclusion for some in the community?
25 Jul 2022
Molyneux: half a century of learning through history
Andrew Cornell | Past Managing Editor, bluenotes
Through mergers, crises, economic cycles, governments, with almost half a century at ANZ under his belt, technology and risk expert Rob Molyneux is logging off for good.
21 Jul 2022
Faruqui: value in Suncorp acquisition
Farhan Faruqui | CFO, ANZ
ANZ CFO Farhan Faruqui says Suncorp Bank is an attractive opportunity while ANZ businesses performed well this quarter.
18 Jul 2022
Elliott: a transformational advance for ANZ
Shayne Elliott | Chief Executive Officer, ANZ
Suncorp Bank is a terrific franchise and a natural fit with ANZ, according to CEO Shayne Elliott.
18 Jul 2022
Helping Queensland capitalise on its moment in the sun
Jacqueline Auf der Maur | General Manager Retail Banking - QLD & NT, ANZ
ANZ’s acquisition of Suncorp Bank will significantly increase its exposure to the Sunshine State at a very important time.
18 Jul 2022
Elliott: betting on Queensland, accelerating ANZ strategy
Andrew Cornell | Past Managing Editor, bluenotes
ANZ CEO says acquisition of Suncorp Bank is an investment in the bank’s Retail and Commercial operations, and the state of Queensland.
12 Jul 2022
Alternative finance services ruffle a few feathers
Andrew Cornell | Past Managing Editor, bluenotes
Bigtech, fintech, DeFi, Neobank, Metabank… if it quacks the regulators will be duck hunting.
30 Jun 2022
The wide-open banking road
Jody Bullen | Head of Open Banking New Zealand at ANZ
A focus on regulation and relationships will help the open banking rollout in New Zealand accelerate safely.
29 Jun 2022
Is the payment revolution indebted to buy now, pay later?
Andrew Cornell | Past Managing Editor, bluenotes
Buy now, pay later schemes were touted as a payment revolution for the new age. But are they offering anything really that different? And what happens if they don’t succeed?
24 Jun 2022
Planning for a connected, digital future
Andy Thiss | Country Manager & Area VP, Anaplan ANZ
Banks must – continue – to break down silos and connect data from legacy systems if their transformations are to succeed.
14 Jun 2022
A century-old tax and a stablecoin walk into a bar…
Doug Campbell | General Manager Australia, Convergence.Tech
Decentralised finance technologies are helping alcohol producers and regulators maintain oversight and reduce red-tape.
09 Jun 2022
APIs: enabling digital transformation
Leigh Mahoney | Head of Wholesale Digital, ANZ
Opportunity is ripe for digital businesses with a focus on speed and control. APIs can bridge the gap between old and new.
08 Jun 2022
Advancing economic inclusion of the LGBTIQ+ community
Fiona MacDonald | Diversity & Inclusion Lead at ANZ
Investing in a more progressive, inclusive environment for employees, customers and stakeholders is the right thing to do. And will create economic opportunity.
02 Jun 2022
Changing the numbers: using technology to help combat card fraud
Jon Levin | Product Owner - ANZ Plus Cards, ANZ
ANZ is constantly developing and refining methods to enhance security for customers, including modernising older safety codes.
25 May 2022
Using technology to fight online abuse: hiding in plain sight
Kevin Corbally | Chief Risk Officer, ANZ
ANZ’s financial crime monitoring and reporting continues to protect vulnerable customers by helping police track perpetrators of online abuse.
18 May 2022
Ah, you want a stable stablecoin…
Andrew Cornell | Past Managing Editor, bluenotes
Rising rate expectations are ultimately behind the destruction of recent weeks in crypto asset markets, especially cryptocurrencies.
04 May 2022
FULL COVERAGE: ANZ’s half-year 2022 result
bluenotes contributors |
Everything you need to know about ANZ’s 2022 half-year result in one place.
04 May 2022
BEHIND THE NUMBERS: knocking on innovation’s door
Ken Adams | Group General Counsel, ANZ
Forming a non-operating holding company will allow ANZ to focus on, and invest in, innovative banking technologies in a more simple manner.
04 May 2022
BEHIND THE NUMBERS: the stable in stablecoin
Nigel Dobson | Banking Services Lead, ANZ
Fintech was once touted as the great challenger to traditional finance, will DeFi – decentralised finance – be the next threat? Or will it create opportunity?
04 May 2022
INFOGRAPHIC: ANZ’s 2022 half-year result
Camila Salazar | Content Producer, ANZ
Find all the details of ANZ’s half-year result in an easy-to-read infographic.
04 May 2022
Faruqui: solid result in challenging environment
Andrew Cornell | Past Managing Editor, bluenotes
ANZ CFO says strong performances from New Zealand and Institutional together with continued focus on capital discipline and cost management bolstered the bank’s half-year result.
04 May 2022
Elliott: pleasing progress in bank strategy
Andrew Cornell | Past Managing Editor, bluenotes
ANZ CEO says the bank is well placed to support customers’ financial wellbeing through a period of economic uncertainty.
11 Apr 2022
Stablecoins: a brave new world
Ryan McCall | CEO and co-founder, Zerocap
Oh brave new world that has such things in it… In the uncertain world of new money, stablecoins offer clarity and a range of productivity and financial benefits.
05 Apr 2022
When worlds collide: DeFi meets TradFi
Andrew Cornell | Past Managing Editor, bluenotes
Decentralised finance has become big enough for central banks to take notice. Will subsequent rules and regulations help DeFi grow or will the bubble burst?
04 Apr 2022
The Australian payments system: fit for future?
Andy White | CEO of Australian Payments Network (AusPayNet)
Payments platforms must keep up with demand as consumers increasingly move away from physical cash and cards.
28 Mar 2022
The path to transformation-Plus
Shayne Elliott | Chief Executive Officer, ANZ
The launch of ANZ’s new retail banking platform ANZ Plus sparked a conversation about transformation and the hardware and software organisations need to make it work.
24 Mar 2022
A stable platform for the next step
Nigel Dobson | Banking Services Lead, ANZ
Stablecoins, tokenisation and defi are more than just online trends now. They are the basis of real demands from customers. And banks must step up.
24 Mar 2022
A World of Networks: supporting customers, staff after a crisis
Shayne Elliott | Chief Executive Officer, ANZ
ANZ Tonga Country Head David Dudley reflects on the recent volcanic eruption and tsunami in his hometown and how the bank stepped up to support the community.
23 Mar 2022
Carnegie: ANZ Plus to rebuild and rewire Australia Retail
Andrew Cornell | Past Managing Editor, bluenotes
ANZ’s new retail banking proposition ANZ Plus is the beginning of a multi-year plan to deliver improved service to customers.
23 Mar 2022
Dalton: digital first a plus for financial wellbeing
Andrew Cornell | Past Managing Editor, bluenotes
ANZ’s new retail banking platform ANZ Plus will provide both new and existing customers with future-ready services to improve their financial wellbeing.
22 Mar 2022
Elliott: rebuilding our capability and capacity
Shayne Elliott | Chief Executive Officer, ANZ
ANZ CEO says the newly launched ANZ Plus platform will fundamentally change the bank’s retail banking capabilities.
04 Mar 2022
Elliott: allocating capital to effect change
Nathan Parkin | Co-founder & Investment Director, Ethical Partners
ANZ CEO Shayne Elliott discusses the growth and investment opportunity in the transition to a lower carbon economy.
01 Mar 2022
Carnegie: an exciting time for Australia Retail banking
Andrew Cornell | Past Managing Editor, bluenotes
Newly announced ANZ Group Executive Australia Retail Maile Carnegie says the time is right to bring two major portfolios back together.
01 Mar 2022
Elliott: laying the foundations for ANZ’s future
Andrew Cornell | Past Managing Editor, bluenotes
ANZ CEO says organisational change will create greater opportunity for both Retail and Commercial banking with a strategic focus on financial wellbeing.
24 Feb 2022
The year ahead for debt markets
Shayne Collins | Managing Director for Markets, Institutional, ANZ
Despite subdued global capital market volumes, Australian-dollar issuance is set to rise on the back of high public sector and financial institutional activity.
23 Feb 2022
Revolutionising the industry – from inside and out
Andrew Cornell | Past Managing Editor, bluenotes
Incumbent banks are not standing still in the face of the ongoing challenge from increasingly well funded fintechs. Instead they are assimilating the tech, innovations and entrepreneurial spirit of challengers.
21 Feb 2022
Engineering a new generation of technology
Tim Hogarth | Chief Technology Officer, ANZ
ANZ’s newly appointed Chief Technology Officer Tim Hogarth sheds light on what big companies must do to keep up with a rapidly developing landscape.
04 Feb 2022
Banking on the neo consumer
Tim Dring | Oceania Banking & Capital Markets leader, EY
“Neobanks” aren’t shutting down incumbent banks just yet - a focus on trust and product personalisation will keep their appeal at bay. For now….
27 Jan 2022
Cryptocurrency: don't look up
Andrew Cornell | Past Managing Editor, bluenotes
The orbit of cryptocurrencies is increasingly eccentric yet central banks want to enter the system.
19 Jan 2022
New Year’s resolution: boost financial wellbeing
Emily Ross | Content Producer & Director, Emily Ross Bespoke
After two years of uncertainty, it’s a good time to work on some financial resilience.
17 Jan 2022
Banking on accelerated business models
Alex Trott | Banking Lead, Accenture Australia and New Zealand
Simplified value chains and non-linear business models create opportunities for better banking.
13 Jan 2022
New Zealand opens up to open banking
Jody Bullen | Digital Lead Data & Open Banking, ANZ New Zealand
If industries and government work together on open banking, Kiwis will gain greater long-term benefits.
12 Jan 2022
The best of 2021 from bluenotes and ANZ News
Andrew Cornell | Past Managing Editor, bluenotes
Well, 2021 was different to 2020… Different variants, different challenges, different attitudes. But also different stories of resilience, of innovation, of breakthroughs, of optimism.
16 Dec 2021
FULL COVERAGE: ANZ's 2021 AGM
Jill Campbell | Head of Investor Relations, ANZ
Find all the information about ANZ's 2021 annual general meeting in one place.
16 Dec 2021
O’Sullivan: getting on with the emerging opportunity
Andrew Cornell | Past Managing Editor, bluenotes
ANZ Chairman Paul O’Sullivan outlines key focuses and challenges for the bank and its board in 2022 and beyond.
08 Dec 2021
2022 looms as watershed for financial sector
Andrew Cornell | Past Managing Editor, bluenotes
Even ignoring the pandemic, 2022 will be a turning point for banks with a focus on digitalisation and sustainability non-negotiable.
03 Dec 2021
Education key to foiling fraud
Cassandra Hewett | Group Head of Financial Crime & Money Laundering Reporting Officer, ANZ
A focus on shared knowledge and preventative education will help fight back the growing risk of fraud.
01 Dec 2021
Kempson: what really matters for financial wellbeing
Emily Ross | Content Producer & Director, Emily Ross Bespoke
Expert Professor Elaine Kempson sits down once again to discuss the latest ANZ Financial Wellbeing survey and next steps for capability.
01 Dec 2021
How is financial wellbeing tracking?
Emily Ross | Content Producer & Director, Emily Ross Bespoke
ANZ’s latest financial wellbeing survey of Australians reflects new ways of understanding and measuring financial wellbeing.
24 Nov 2021
Shareholders are stakeholders too
Andrew Cornell | Past Managing Editor, bluenotes
It’s not capitalism that is driving global warming and growing inequality, it’s the humans making the rules behind it. And they can change them.
10 Nov 2021
Fear and loathing in financial services
Andrew Cornell | Past Managing Editor, bluenotes
Currency, payments and centralised finance are entering a very weird period of change globally.
09 Nov 2021
LONGREAD: the bank we’re building
Shayne Elliott | Chief Executive Officer, ANZ
ANZ CEO Shayne Elliott outlines key focus areas for the bank’s future growth and opportunities.
05 Nov 2021
Fintech innovation’s perfect storm
May Lam | EY Oceania Fintech Leader and Asia-Pacific Payments Leader, EY Financial Services
Fintechs are seeing improved relationships with banks focusing on better partnerships, more access, introductions to the ‘right people’ and openess to new ideas.
03 Nov 2021
O’Sullivan: outlook brighter after another difficult year
Paul O'Sullivan | Chairman, ANZ
ANZ Chairman Paul O’Sullivan says the bank has navigated a year of historic health and economic challenges while also supporting customers and the community.
28 Oct 2021
BEHIND THE NUMBERS: a new era of digital mindset banking
Peter Dalton & Wayne Spiteri | Business Lead & Engineering Lead, ANZx
A sharpened focus on financial wellbeing and enhanced digital solutions are coming soon for customers with the introduction of ANZ Plus.
28 Oct 2021
Faruqui: continuing to build on demonstrated strengths
Andrew Cornell | Past Managing Editor, bluenotes
ANZ’s new CFO says the bank has the right capital balance and risk settings to lean into the reopening of the global economy in 2022.
28 Oct 2021
Elliott: investing for the long-term in tech, customer experience, sustainability
Andrew Cornell | Past Managing Editor, bluenotes
ANZ CEO says the bank had a strong performance despite some ongoing uncertainty and is now preparing to take advantage of future opportunities.
28 Oct 2021
INFOGRAPHIC: ANZ’s 2021 full-year result
Camila Salazar | Content Producer, ANZ
Find all the details of ANZ’s full-year result in an easy-to-read infographic.
28 Oct 2021
FULL COVERAGE: ANZ’s full-year 2021 result
bluenotes contributors |
Everything you need to know about ANZ’s 2021 full-year result in one place.
22 Oct 2021
PODCAST: the strategic role of CFOs
Farhan Faruqui | CFO, ANZ
ANZ CEO Shayne Elliott and CFO Farhan Faruqui discuss the changing nature of the relationship between the two roles as Faruqui takes up the position.
20 Oct 2021
Build it - but will they come?
Paul Wiebusch | Associate, Quill Peak
Now that Open Banking and Australia’s Consumer Data Right have officially launched, will it be a big bang or a slow burn?
19 Oct 2021
Watson: banking on sustainability in NZ
Antonia Watson | ANZ Group Executive and CEO, New Zealand
ANZ New Zealand CEO says a strategic focus on environmental sustainability will create opportunities for the bank and its customers.
13 Oct 2021
Big Tech bank invasion halted at the moat
Andrew Cornell | Past Managing Editor, bluenotes
The much heralded invasion of banking by giant technology companies hasn’t panned out exactly as first thought.
06 Oct 2021
Sibos 2021: platforming a better customer experience
Shane White | Content Manager, Institutional, ANZ
Interacting with – and learning from – global experts in payments and clearing allows ANZ to offer an enhanced proposition to customers.
04 Oct 2021
Techfin finding common ground on big projects
Gerard Florian | Group Executive Technology, ANZ
When technology and finance divisions cooperate on big projects, processes evolve to deliver better outcomes for staff and customers.
29 Sep 2021
DeFi-ing traditional finance
Andrew Cornell | Past Managing Editor, bluenotes
The global financial system is facing the next phase of the digital revolution – decentralised finance.
23 Sep 2021
LIBOR’s swan song
Duncan Marshall & David Doyle | LIBOR Transition-Business & LIBOR Transition-Communications Lead, ANZ Institutional
With not long before non-US dollar LIBOR is relegated to the financial markets history books, firms that rely on these rates need to act quickly.
21 Sep 2021
User experience: ease to please
Alan Shields | Chief Data Officer, RFi Group
As consumers increasingly turn to mobile banking, should the UX focus be on increasing features or simply ease of use?
13 Sep 2021
New Zealand’s shifting payments environment
Steve Wiggins | Chief Executive of Payments NZ
Like many economies, COVID-19 has driven a huge shift towards digital payments in New Zealand. But will the trends become permanent?
09 Sep 2021
Can cash resist the digital tide?
Steve Worthington | Professor at Swinburne University
Although digital payments are increasingly popular, cash is still a necessary form of payment for many in the economy.
06 Sep 2021
Buy now, pay later, survive in the future?
Kevin Davis | Emeritus Professor of Finance, University of Melbourne
The buy now, pay later concept has shaken up traditional banks and financing. But is it really changing the payments landscape?
03 Sep 2021
PODCAST: sticking to long-term change
Lisa Vasic | MD Transaction Banking, ANZ Institutional
Companies that started on their digital journey at the beginning of the pandemic must manage any leftover “old school” practices to succeed in the future.
01 Sep 2021
Future of payments: review or preview?
Andrew Cornell | Past Managing Editor, bluenotes
Australia’s payments system is large, diverse and very complex. And globally interlinked. So has regulation kept up with the pace of innovation?
31 Aug 2021
Hand: light at the end of the tunnel
Andrew Cornell | Past Managing Editor, bluenotes
Customer confidence is up and so are house prices, creating a strong environment for home lending growth according to ANZ’s Mark Hand.
27 Aug 2021
The meaning behind leading
Antonia Watson | ANZ Group Executive and CEO, New Zealand
ANZ New Zealand CEO Antonia Watson reflects on the environment for banking, the crucial need for diversity and what makes a good leader.
24 Aug 2021
ATM customers continue to withdraw
Mike Ebstein | Director, MWE Consulting
As cash use rates dropped through the pandemic, so too did ATM use. But this isn’t a new phenomenon.
18 Aug 2021
The next 500-year plan for banking
Andrew Cornell | Past Managing Editor, bluenotes
Banking may have looked somewhat similar 500 years ago. But it will almost certainly look entirely different in another five years.
13 Aug 2021
Opportunities abound as traditional banks unbundle
Ron Spector | Managing Director of 1835i
Are incumbent banks really under “attack” from new players? Or is everyone actually playing the same game?
12 Aug 2021
Investing in (actually) liquid assets
Francis Wilden | Advisor, Hospitality Strategy & Trends
Non-traditional investments have made headlines recently and rare, fine wine is one. But they’re “non-traditional” for a reason.
11 Aug 2021
Elliott: Faruqui has best attributes for ANZ CFO
Andrew Cornell | Past Managing Editor, bluenotes
Newly appointed CFO Farhan Faruqui will bring a depth of knowledge and understanding to role, says ANZ CEO Shayne Elliott.
06 Aug 2021
Agile: a continuing evolution
Shayne Elliott | Chief Executive Officer, ANZ
Three years into ANZ’s agile transformation – how far have we come?
04 Aug 2021
What time is cheque out?
Andrew Cornell | Past Managing Editor, bluenotes
With the Kiwis officially killing off cheques, will Australia be the next economy to formally move on from the paper-based payment?
02 Aug 2021
A World of Networks: taking advantage of change in Vietnam
Shayne Elliott | Chief Executive Officer, ANZ
ANZ Vietnam Country Head Jodi West says a focus on diversification of supply chains and geopolitical tensions are creating opportunities for the nation.
27 Jul 2021
Merging and acquiring the right opportunities
Sharon Klyne | bluenotes contributor
Australian companies have significant appetite for merger and acquisition activity amid high cash balances and low interest rates.
26 Jul 2021
Hand: we're ready to help
Mark Hand | Group Executive Australia Retail and Commercial Banking, ANZ
ANZ leader says bank is standing ready to support customers through ongoing difficulties of the pandemic.
22 Jul 2021
Cash back to the max
Emma Gray | Group Executive - Data & Automation, ANZ
It may sound counter-intuitive but a new program for ANZ customers allows big spenders to save for their goals.
21 Jul 2021
Under the hood: bank to the future with 1835i
Andrew Cornell | Past Managing Editor, bluenotes
After three foundation years within the enterprise, ANZ’s investment and innovation business is “leaving the mothership” to further accelerate scale and growth.
19 Jul 2021
A World of Networks: US vital to future interests
Shayne Elliott | Chief Executive Officer, ANZ
ANZ US Country Head Paul Goodwin says the bank’s support for customers through the pandemic has created stronger relationships.
15 Jul 2021
Building resilience in risk management
Douglas Nixon | Banking & Capital Markets Consulting Leader, EY APAC
The COVID-19 pandemic has become the catalyst for a new era of risk management in the banking industry.
14 Jul 2021
Bankers teach new tech old tricks
Jeff Schrale | Regional Executive Far North QLD, ANZ
Digital solutions will inevitably be the future of banking. But it will always be combined with human connection.
09 Jul 2021
Long-term digital adoption – not so weird
Alan Shields | Chief Data Officer, RFi Group
Western, educated, industrialised, rich and democratic economies are leading the push for digital banking trends to stick around in the future.
07 Jul 2021
Banking on the future of cash
Jodie LeeTet | Value Stream Lead - Cash Strategy, ANZ
Despite the growing trend of digital payments many people in society still prefer – and rely on – physical cash.
05 Jul 2021
A World of Networks: safety, reliability and convenience in Laos
Shayne Elliott | Chief Executive Officer, ANZ
ANZ Laos Country Head Carli Renzi says the bank’s Australia and New Zealand roots are a strong selling point for multinational companies in her region.
01 Jul 2021
Under the hood: not your regular rewards program
Shayne Elliott | Chief Executive Officer, ANZ
Investing in Australian-made business Cashrewards will give ANZ the ability to help customers improve their financial wellbeing.
30 Jun 2021
Locking down cyber threats
Lynwen Connick | CISO, ANZ
Cyber criminals are taking advantage of vulnerabilities caused by the pandemic to attempt to infiltrate businesses more than ever before.
25 Jun 2021
Preparing for cyber disaster
Troy Heland | Team Lead Managed Security Services, Verizon
The financial services industry is among the best equipped for disaster after a focus on future investment through the pandemic.
24 Jun 2021
Translating the digital divide
Sachi Taulelei | Design Centre of Expertise Lead, ANZ
Technology is a reflection of who we are; ensuring we’re all represented is key to its success.
23 Jun 2021
Fintechs bubble away
Andrew Cornell | Past Managing Editor, bluenotes
Stock valuations are up and interest rates are down. So is the fintech market going to stay this frothy forever? Or is it frothy at all?
21 Jun 2021
David Hains: history, business, relationships and mistakes
Andrew Cornell | Past Managing Editor, bluenotes
Although no longer at the reins, renowned businessman David Hains still knows a thing or two about investment – after four decades in business.
09 Jun 2021
A matter of trust
Andrew Cornell | Past Managing Editor, bluenotes
As global economies turn to digital solutions, organisations and industries must focus on building and maintaining trust to win big.
08 Jun 2021
Digital banking comes of age
Kath Bray | Managing Director - Retail Banking, ANZ
The acceleration of digital banking trends in Australia picked up in 2020 and highlighted the importance of focusing on customer preferences.
27 May 2021
Elliott: accelerating our strategy
Shayne Elliott | Chief Executive Officer, ANZ
CEO says a strategic focus on banking infrastructure at a retail and institutional level sets ANZ apart from competitors.
26 May 2021
Can central banks be even more cryptic?
Andrew Cornell | Past Managing Editor, bluenotes
As the value of cryptocurrencies continue to spike and reverse, central banks have started mulling its usefulness.
24 May 2021
Foreign bank activity: healthy economic conditions
John Elias & Jeremy Blackshaw | Partner and Foreign Bank Tracker Lead Partner & International Managing Partner, MinterEllison
Confidence in Australia’s economy as an attractive investment destination is clear in foreign bank activity data.
19 May 2021
Investing with purpose
Rita Da Silva | Wealth & Asset Management Leader, EY Oceania
A focus on sustainability, diversity and inclusion will shape the wealth management journey for many Australians.
17 May 2021
Commercial banking’s new frontier
Chris Jaggard | Commercial Banking Lead Aus & NZ, Accenture
Banking-as-a-Service and the “business of experience” must be the focus for commercial banks looking to win big post-pandemic.
13 May 2021
Big picture focus, reduced complaints
David Locke | Chief Ombudsman & CEO, AFCA
The COVID-19 pandemic created a unique set of circumstances leading to financial stress. Financial services must stay focused on the bigger picture to assist customers through.
06 May 2021
Post-crisis investment evolves
Richard Yetsenga | Chief Economist, ANZ
The economic aftermath of the COVID-19 crisis looks very different to historical cycles.
05 May 2021
FULL COVERAGE: ANZ’s 2021 half-year result
bluenotes contributors |
Everything you need to know about ANZ’s 2021 half-year result in one place.
05 May 2021
BEHIND THE NUMBERS: platforms for future growth
Lisa Vasic & Leigh Mahoney | MD Transaction Banking & Head of Wholesale Digital, ANZ
ANZ’s Institutional business has been building platforms and gaining market share which will provide growth opportunities for the future of banking.
05 May 2021
BEHIND THE NUMBERS: turning around the lending market
Kate Gibson & John Campbell | Home Owners Portfolio Lead & Home Loans Tribe Lead, ANZ
ANZ’s home lending business has regained market share and fast-tracked decision making for the benefit of customers.
05 May 2021
BEHIND THE NUMBERS: Kiwi economy outperforming expectations
Antonia Watson | ANZ Group Executive and CEO, New Zealand
New Zealand handled the health and economic impacts of COVID-19 with resilience – leading to a strong financial result for the bank.
05 May 2021
INFOGRAPHIC: ANZ’s half-year 2021 result
Melissa Currie | Creative Content Producer, bluenotes
Find all the details of ANZ’s 2021 half-year result in an easy-to-read infographic.
05 May 2021
PODCAST: analysing the result
Jill Campbell | Head of Investor Relations, ANZ
Delve into the details of ANZ’s half-year 2021 results with the bank’s finance and risk experts.
05 May 2021
Elliott: growth opportunities emerging but caution persists
Andrew Cornell | Past Managing Editor, bluenotes
ANZ CEO says the bank delivered a very strong result after a challenging year but not all geographies are at the same stage of recovery.
29 Apr 2021
Florian: solid foundations underpin the future of banks
Gerard Florian | Group Executive Technology, ANZ
A mindset shift is required to help transform the concept of “banking” from being a noun to a verb.
27 Apr 2021
Under the hood: challenging the lenders
Shayne Elliott | Chief Executive Officer, ANZ
At first glance, it might seem strange for a major bank like ANZ to invest in a challenger lender. But this ANZi alumnus explains one strategy behind the decision.
21 Apr 2021
Banking platforms off the deep end
Andrew Cornell | Past Managing Editor, bluenotes
Not all banking platforms are created equal. And banks may not even be the right company to offer the service.
13 Apr 2021
Investments making an impact
Dan Simpson | Head of Impact Investing, ANZ Private Banking
Impact investing continues to grow globally as investors look to contribute positively to social or environmental outcomes.
08 Apr 2021
PODCAST: rise of the machine (learning)
Shayne Elliott | Chief Executive Officer, ANZ
AI and machine learning can make banking faster, easier and better for our customers and our people. Here’s how some of our teams are embracing these new technologies.
07 Apr 2021
From banking system to ecosystem
Andrew Cornell | Past Managing Editor, bluenotes
All companies – including banks – must move away from selling particular products and think about the total consumer experience.
22 Mar 2021
Are neo-banks here to stay? Or just a passing phase?
Steve Worthington | Professor at Swinburne University
So-called "neo-banks" may aspire to take market share from the incumbents but will they ever get passed being “too small to save”?
11 Mar 2021
Some things don’t change. But much does…
Andrew Cornell | Past Managing Editor, bluenotes
Traditional banks have existed for thousands of years with one constant – change.
18 Feb 2021
PODCAST: delving into the details
Jill Campbell | Head of Investor Relations, ANZ
Take a deeper look into ANZ’s Q1 trading update figures with the bank’s finance and risk experts.
18 Feb 2021
Elliott: learning to flex in a changing world
Andrew Cornell | Past Managing Editor, bluenotes
ANZ CEO says the strength of the bank’s position came to the fore amid ongoing global and economic uncertainty.
16 Feb 2021
Transformation opportunities exist amid disruption
Tim Dring | Oceania Banking & Capital Markets Leader, EY
As banks look ahead into the new year, the trajectory of the world’s recovery remains critical to their profitability and growth.
11 Feb 2021
Consumers buy into buy now, pay later – for now
Alan Shields | Chief Data Officer, RFi Group
It’s not just young consumers using buy now, pay later schemes anymore. And regulators are taking notice.
10 Feb 2021
Behind the ranks of the fintech revolution
Andrew Cornell | Past Managing Editor, bluenotes
The past year has seen upheaval in the financial services industry. But – so far - it hasn’t been the traditional banks bearing the brunt.
08 Feb 2021
Conduct, culture and COVID-19
Dr Roger Miles | Faculty Lead - Conduct and Culture Academy, UK Finance
The COVID-19 pandemic brought into focus the clear need for the financial services industry to look at all aspects of culture.
04 Feb 2021
PODCAST: under the hood of ANZi
Shayne Elliott | Chief Executive Officer, ANZ
The investments and innovations arm of ANZ has been working hard to accelerate the bank’s digital evolution and more efficient customer service.
03 Feb 2021
Business outlook: digital as usual
Lisa Vasic | MD Transaction Banking, ANZ Institutional
The COVID-19 pandemic pushed digital transformation to the top of the priority list for many businesses in 2020.
27 Jan 2021
2021: banking on a better future
Andrew Cornell | Past Managing Editor, bluenotes
After a tumultuous year, one certainty is digital transformation will accelerate.
21 Jan 2021
Evolving how we work
Kathryn van der Merwe | Group Executive – Talent & Culture, ANZ
Six core beliefs will guide ANZ into the future of how its workplaces operate both in the office and remotely.
19 Jan 2021
Aussie banks doing digital
Laure Jouan | Principal Financial Institutions Practice, BCG
Australia’s banks must accelerate digital transformations to help the economy recover from the COVID-19 pandemic.
25 Nov 2020
Regulators, central banks, investors stand firm on climate goals
Andrew Cornell | Past Managing Editor, bluenotes
Even if the COVID-19 crisis abates across the globe, a climate storm is gathering for the financial services industry.
23 Nov 2020
Aus banking plays the waiting game
Tim Dring | Oceania Banking & Capital Markets leader, EY
The full impact of the COVID-19 pandemic is yet to be felt by the Australian banking industry.
13 Nov 2020
Conduct and culture in the COVID era
Anna Bligh | Chief Executive, Australian Banking Association
Amid the uncertainty of the pandemic, Australia’s banks responded in lock step for the benefit of all customers and the economy.
12 Nov 2020
Preparing for the fraud pandemic
Carol Chris | Regional General Manager Australia, GBG
Digital acceleration has pushed financial institutions to re-evaluate the resilience of their fraud management strategies.
30 Oct 2020
Treating an economic heart attack
James Culham | Executive Director, Institutional Portfolio Management, ANZ
A “Minsky moment” is occurring in economies where restricted cash flows are triggering a domino effect of missed payments.
29 Oct 2020
Managing customers and risk through acute change
Andrew Cornell | Past Managing Editor, bluenotes
ANZ risk management robust, anticipates ongoing uncertainty while customer support drives recovery.
29 Oct 2020
Jablko: maintaining a strong position through uncertainty
Andrew Cornell | Past Managing Editor, bluenotes
Efficient management of capital, risk and costs allowed the bank to maintain a strong balance sheet through the crisis, says ANZ CFO.
29 Oct 2020
Elliott: focusing on the future
Andrew Cornell | Past Managing Editor, bluenotes
CEO says the bank has been well protected through COVID-19 and is now looking to future investment opportunities.
29 Oct 2020
INFOGRAPHIC: ANZ’s 2020 full-year result
Melissa Currie | Creative Content Producer, bluenotes
Find all the details of ANZ’s 2020 annual result in an easy-to-read infographic.
29 Oct 2020
FULL COVERAGE: ANZ’s 2020 annual result
bluenotes contributors |
Everything you need to know about ANZ’s 2020 full-year result in one place.
27 Oct 2020
Aus fintech maintains momentum amid crisis
Meredith Angwin | Financial Services Partner & Fintech Advisor, EY
While 2020 has been a challenging year on many fronts, fintech founders are generally still feeling optimistic about the future of the local sector.
21 Oct 2020
Credit contagion in a time of COVID-19
Andrew Cornell | Past Managing Editor, bluenotes
Are measures designed to support business through the crisis sandbagging the credit cycle?
20 Oct 2020
Have payments changed forever? Or just temporarily shifted?
Alan Shields | Chief Data Officer, RFi Group
The move away from cash emerged as one of the biggest digital shifts from the pandemic as consumers seemed to fully embrace mobile wallets.
01 Oct 2020
50 years as a brand, 185 as a bank
Content Centre of Expertise | Corporate Communications at ANZ
50 years ago today, two banks came together in a merger to form what we know as the modern day ANZ.
24 Sep 2020
Sibos 2020: destination Lygon, outlook global
Arun Kayal & Shane White | AD Institutional Communications & Institutional Content Manager, ANZ
Solving problems with real solutions is just one benefit of the successful guarantees-based Lygon technology.
24 Sep 2020
Gonski: quarterly reporting undesirable post-pandemic
David Gonski AC | Chairman at ANZ
Outgoing Chairman says quarterly reporting puts unreasonable pressure on teams to perform in the short-term.
07 Sep 2020
Responding to pandemic through ESG lens
Shayne Elliott | Chief Executive Officer, ANZ
ANZ’s support for customers, stakeholders and the community throughout the crisis has been anchored to its purpose, strong governance and ESG principles.
27 Aug 2020
Gonski: the time is right
David Gonski AC | Chairman at ANZ
In a letter to staff, David Gonski AC announces his retirement as Chairman of ANZ’s Board. He will be succeeded by Paul O’Sullivan.
20 Aug 2020
Aus financial services: room to grow
Kristen Bondietti | Director, ITS Global
Australia can leverage the uncertainty of a post-COVID environment to expand financial services exports to the Asia-Pacific region.
19 Aug 2020
INFOGRAPHIC: ANZ’s Q3 trading update
Melissa Currie | Creative Content Producer, bluenotes
All the details of ANZ’s Q3 trading update in an easy-to-read infographic.
19 Aug 2020
Elliott: bank is prepared, learning, adapting
Andrew Cornell | Past Managing Editor, bluenotes
ANZ CEO Shayne Elliott says the bank is focusing on its purpose to guide customers, community and shareholders through this stressful period.
18 Aug 2020
Vale Will Bailey AO
Andrew Cornell | Past Managing Editor, bluenotes
Look back at the career of former ANZ CEO Will Bailey, who helped usher the bank into a new era of technology and more.
17 Aug 2020
Banking: short-term pain, long-term gain
Alex Trott | Banking Lead, Accenture Australia and New Zealand
The COVID-19 pandemic has created new purpose for banks globally. But the question is: will it last?
05 Aug 2020
What if banks disappeared and nobody noticed?
Andrew Cornell | Past Managing Editor, bluenotes
Banks have been deemed essential in the pandemic. But are they really the only institution able to provide banking services?
04 Aug 2020
FURTHER READING: demystifying bank capital
Gareth Lewis | Senior Manager, Capital Management - Group Treasury, ANZ
According to the experts, capital is the cornerstone of financial strength. But what does that actually mean?
13 Jul 2020
Lending a hand beyond September
Andrew Cornell | Past Managing Editor, bluenotes
ANZ’s head of Australian banking outlines continuing support to customers through Christmas and beyond the COVID-19 pandemic.
08 Jul 2020
Planet cools for digital dinosaurs
Andrew Cornell | Past Managing Editor, bluenotes
Digital banking is no longer a strategy for the near term, it’s a strategy for the now term
06 Jul 2020
What if banks broke the buck?
James Culham | Executive Director, Institutional Portfolio Management, ANZ
Is MMT the post-COVID normal for monetary policy or an inflation trap?
01 Jul 2020
Australian banking opens up
Emma Gray | Group Executive - Data & Automation, ANZ
Consumers are the winners as a new era of data and banking begins in Australia.
25 Jun 2020
Support through challenges
David Lovell | Head of Contact Centres for Wealth Australia, ANZ
Accessing their superannuation was just one way Australians coped with COVID-19 and ANZ’s contact centre staff were there to listen and help customers.
19 Jun 2020
Simplifying Australia’s payments industry
Jackie Kallman | Head of Payments Industry & Engagement, ANZ
Three of Australia’s major payments companies are on the brink of a ground-breaking merger. What does it mean for competition?
05 Jun 2020
Indebted to the future
James Culham | Executive Director, Institutional Portfolio Management, ANZ
Is government debt a burden for future generations or merely a debt we owe ourselves? Could it even represent net wealth?
28 May 2020
Gonski: preparing for ‘COVID-normal’
David Gonski AC | Chairman at ANZ
ANZ Chairman outlines the bank’s ongoing response to the COVID-19 pandemic and the impact it made on half-year earnings.
25 May 2020
The culture of cash
Steve Worthington | Professor at Swinburne University
The perceived decreasing value of cash during the COVID-19 pandemic isn’t the same across the globe.
08 May 2020
Yield curve control: back to the future
James Culham | Executive Director, Institutional Portfolio Management, ANZ
Governments and central banks can find much to learn from previous crises in coping with the COVID-19 pandemic.
30 Apr 2020
FULL COVERAGE: ANZ’s half-year 2020 result
bluenotes contributors |
Everything you need to know about ANZ’s 2020 half-year result in one place.
30 Apr 2020
Corbally: managing risk in a pandemic
Andrew Cornell | Past Managing Editor, bluenotes
More forward-looking accounting standards impacted half-year credit loss provision charge, says ANZ Chief Risk Officer.
30 Apr 2020
Jablko: bank still unquestionably strong in crisis
Andrew Cornell | Past Managing Editor, bluenotes
Strong capital and liquidity will help customers and shareholders through the crisis, says ANZ CFO.
30 Apr 2020
Elliott: dealing with uncertainty from a position of strength
Andrew Cornell | Past Managing Editor, bluenotes
CEO says bank’s work coming into the crisis and past experience holds it in good stead to help customers and economy through the pandemic.
30 Apr 2020
INFOGRAPHIC: ANZ’s 2020 half-year result
Jill Campbell | Head of Investor Relations, ANZ
Find all the details of ANZ’s half-year result in an easy-to-read infographic.
30 Mar 2020
Q&A: Elliott on balancing the intensive care with recovery
Andrew Cornell | Past Managing Editor, bluenotes
ANZ CEO talks through the challenges facing the economy while balancing an acute response to the COVID-19 crisis with longer term rebuilding.
17 Mar 2020
Elliott: ANZ prepared for crisis, essential banking a priority
Andrew Cornell | Past Managing Editor, bluenotes
ANZ CEO says bank is in good shape to support customers and staff through the pandemic with long term shareholder interests in mind.
04 Mar 2020
A viral tsunami
Andrew Cornell | Past Managing Editor, bluenotes
As the world reacts to - and prepares against - a global pandemic, what do we know of the lifecycles of previous disasters?
28 Feb 2020
The customer’s right to innovation
Emma Gray | Group Executive - Data & Automation, ANZ
Can Australia have a leading position in a future digital economy? Customer experience and privacy must be paramount.
05 Feb 2020
Banks and payments: take your pick
Andrew Cornell | Past Managing Editor, bluenotes
Incumbent banks and new players keep coming up with even more ways to pay – but is it musical chairs or deckchairs on the Titanic?
03 Feb 2020
George: Wealth simplification to help customers
Andrew Cornell | Past Managing Editor, bluenotes
ANZ Deputy CEO says the bank will work with partner companies to offer high quality wealth solutions to customers.
18 Dec 2019
Behind the curtain of the AGM
Jill Campbell | Head of Investor Relations, ANZ
Annual general meetings are complicated – and essential – operations. Take a look behind the scenes to see how they run.
11 Dec 2019
Gradually then suddenly - the future of banking
Andrew Cornell | Past Managing Editor, bluenotes
Will 2019 be the year we all look back at and see a tipping point for upheaval in financial services?
10 Dec 2019
Financial wellbeing: researching the community
Michelle Commandeur | Head of Financial Inclusion at ANZ
Researching the financial wellbeing of communities can help influence the financial services industry. US expert Dr Dee Warmath explains.
04 Dec 2019
INFOGRAPHIC: the Aussies falling victim to scams
Cassandra Hewett & Marc Broome | Head of Financial Crime and Complex Investigations Lead, ANZ
Scams are no longer just clunky calls claiming to be from the tax office or your bank. Take a look at which Australians are getting snared.
02 Dec 2019
ANZ Board Minutes: banks on the production line
Andrew Cornell | Past Managing Editor, bluenotes
Graeme Liebelt believes the financial services have a lot to learn from manufacturing. And it’s time to get back to basics.
29 Nov 2019
Migrant Australians: a right to learn
Professor Roslyn Russell | Principal Research Fellow, RMIT University
As global migration patterns shift, Australian financial services must be ready to provide support to new arrivals.
27 Nov 2019
Fintech threat: not just where you think
Andrew Cornell | Past Managing Editor, bluenotes
The fintech revolution is entering the negotiated truce phase - but bigtech looms on a new front.
26 Nov 2019
PODCAST: banking on innovation
Nick Higginbottom | bluenotes contributor, ANZ
Fintechs and banks come together for shared strategic benefit under ANZ’s new investments team, ANZi Ventures.
25 Nov 2019
Challenger banks: still a challenge?
Steve Worthington | Professor at Swinburne University
Before fintech, before neo-banks, there were ‘challenger’ banks. Where are they now?
14 Nov 2019
Interest rates: through the looking-glass
James Culham | Executive Director, Institutional Portfolio Management, ANZ
As interest rates tend towards zero, will central banks be forced to turn to unconventional monetary policies?
13 Nov 2019
2019 bank profits: challenging, backwards, turbulent
Andrew Cornell | Past Managing Editor, bluenotes
The major Australian banks have reported their full-year results. The outcomes were grim, the future a challenge.
31 Oct 2019
Jablko: challenges underscore strategy
Andrew Cornell | Past Managing Editor, bluenotes
Regulatory and compliance investments will make the bank better for customers, says ANZ CFO.
31 Oct 2019
Elliott: solid performance in challenging conditions
Andrew Cornell | Past Managing Editor, bluenotes
CEO says strong performances in Institutional banking and New Zealand offset a weaker result in Australia.
31 Oct 2019
INFOGRAPHIC: ANZ’s 2019 full-year result
Jill Campbell | Head of Investor Relations, ANZ
Review the highlights of ANZ’s full-year result in an easy-to-read infographic.
31 Oct 2019
FULL COVERAGE: ANZ’s full-year 2019 result
bluenotes contributors |
Everything you need to know about ANZ’s 2019 full-year result in one place.
25 Oct 2019
Busting open banking wide open
Paul Wiebusch | Associate, Quill Peak
The launch of open banking in Australia will cause widespread frenzy as people immediately leave their bank for a challenger. Or will it?
23 Oct 2019
Aus fintechs: riding the investment wave
Alex Trott | Banking Lead, Accenture Australia and New Zealand
As investment in fintech continues to grow, are the incumbent banks facing impending doom?
02 Oct 2019
Fintechs folding in
Andrew Cornell | Past Managing Editor, bluenotes
The Bank of the Future would do well to look into the past as well as the fintech forecast.
30 Sep 2019
Corn economics goes pop
James Culham | Executive Director, Institutional Portfolio Management, ANZ
As the Australian economy ponders the impact of zero - or negative - interest rates, can the answer be found in corn?
23 Sep 2019
Auditing culture to do better
Shane Buggle | Group General Manager Internal Audit, ANZ
Large organisations have complex cultures. Deeper understanding helps identify where change is needed.
23 Sep 2019
SIBOS19: full coverage
bluenotes shines a spotlight on the biggest trends dominating the banking and technology industries now and in the future.
21 Sep 2019
SIBOS19: machine learning - homines in machina
Arun Kayal & Shane White | AD Institutional Communications & Institutional Content Manager, ANZ
Machine learning isn’t all robotic – people need to be involved too. The lessons will change the game for banks and their customers.
20 Sep 2019
SIBOS19: fin meets tech meets fintech meets techfin
Arun Kayal | Associate Director Communications, ANZ Institutional
There’s a good reason why banking and technology experts have been turning up to Sibos for over 40 years.
19 Sep 2019
SIBOS19: finserv leaders should be payments experts
Arun Kayal & Shane White | AD Institutional Communications & Institutional Content Manager, ANZ
Banks must educate the broader financial services industry on the benefits of real-time payments platforms, according to two experts.
18 Sep 2019
SIBOS19: banking on a history of adaptation
Mark Evans | Managing Director Transaction Banking, ANZ
Banks don’t look - or function - the way they did a century ago. And they won’t be the same in the next century. Or the next decade…
18 Sep 2019
Zero rates: paranormal activity 2
Andrew Cornell | Past Managing Editor, bluenotes
As interest rates continue to drop, global economies must prepare for a new era of monetary policy and business risk.
17 Sep 2019
SIBOS19: businesses grow on Lygon
Adam Grant | Head of Trade & Supply Chain, ANZ
Distributed ledgers, long an answer without a question, are now being used to solve real problems for both businesses and customers.
04 Sep 2019
Interest factor zero
Andrew Cornell | Past Managing Editor, bluenotes
The idea unprecedented negative interest rates will spur the economy isn’t coming to fruition, so what are they doing?
26 Aug 2019
Know your credit history
Mike Ebstein | Director, MWE Consulting
Credit cards in Australia have changed a lot since they were first introduced 45 years ago.
22 Aug 2019
Gonski: our self-assessment and what we are doing
David Gonski AC | Chairman at ANZ
ANZ Chairman outlines actions the bank is taking to address issues raised by APRA self-assessment.
21 Aug 2019
Are banks too profitable? Or not profitable enough?
Andrew Cornell | Past Managing Editor, bluenotes
Although bank profits might not be a crowd favourite, they’re necessary - and good - for the economy. So say the regulators.
16 Aug 2019
ANZ mortgage focus showing promise: Hand
Andrew Cornell | Past Managing Editor, bluenotes
Better clarity and faster processing of mortgage approvals improving outcomes, risk settings maintained, Australia head says.
25 Jul 2019
Private virtue, public vice
James Culham | Executive Director, Institutional Portfolio Management, ANZ
Are economies staring down the barrel of the next recession? And how will monetary policies and investments help them float.
07 May 2019
Modern Monetary Theory: crock or insight?
James Culham | Executive Director, Institutional Portfolio Management, ANZ
The debate over MMT has hit the mainstream – so is it really that bad (or good)?
01 May 2019
FULL COVERAGE: ANZ’s HY19 result
bluenotes contributors |
The complete story of ANZ’s 2019 half-year result in one place.
01 May 2019
In pictures: ANZ’s 2019 half-year result
Melissa Currie | Creative Content Producer, bluenotes
All the highlights of ANZ’s interim earnings in an easy-to-digest infographic.
01 May 2019
Jablko: benefits of staying disciplined
Andrew Cornell | Past Managing Editor, bluenotes
Driving a better outcome for shareholders is key to capital allocation, says ANZ’s CFO.
01 May 2019
Elliott: optimistic in tough conditions
Andrew Cornell | Past Managing Editor, bluenotes
CEO says ANZ is managing well through transformation and a tricky environment.
30 Apr 2019
Bank to the future
Andrew Cornell | Past Managing Editor, bluenotes
As more and more competitors enter the arena, will traditional banks step up or do they – wrongly – fear competition?
29 Apr 2019
Can fintech keep up the pace?
Alex Trott | Banking Lead, Accenture Australia and New Zealand
The fintech market might be booming but can these nimble companies keep up with big corporates?
23 Apr 2019
Using the right payments funnel
John Collins | Payments & Merchants Lead, ANZ
Businesses are being empowered to choose how their tap-and-go payments are processed, says ANZ’s Payments and Merchants Lead.
17 Apr 2019
Five years of bluenotes; that’s not all we’ve got…
Andrew Cornell | Past Managing Editor, bluenotes
Since launching five years ago, bluenotes – and our audience – has changed. We’re still striving to adapt and deliver engaging content.
08 Apr 2019
A leaner, sharper & more agile institutional bank
Mark Whelan | Group Executive Institutional, ANZ
ANZ’s Whelan on the rebuilding of ANZ Institutional and the emerging opportunities for a fit-for-purpose business.
02 Apr 2019
Who’s holding the digital purse strings?
Andrew Cornell | Past Managing Editor, bluenotes
Tech companies are developing their own credit cards, payments platforms and wallets to store them in – but what do consumers want?
25 Mar 2019
Creating and destroying money
James Culham | Executive Director, Institutional Portfolio Management, ANZ
Do banks just create unlimited amounts of money out of thin air?
20 Mar 2019
Why the world wants more regulation. And what it means
Andrew Cornell | Past Managing Editor, bluenotes
There are a multitude of reasons why momentum is shifting towards more rules and regulations.
13 Mar 2019
Fintech’s delicate balancing act
Leilah Schubert | Senior Media and Public Relations Advisor, UTS Business School
Researchers from Australia and South Korea have come together to discuss the challenges and opportunities of fostering fintech.
05 Mar 2019
How do central banks manage money?
James Culham | Executive Director, Institutional Portfolio Management, ANZ
The recent spikes in bank funding costs have implications for central banking policy.
27 Feb 2019
Non-banks: looking like banks, acting like banks, regulated like banks
Andrew Cornell | Past Managing Editor, bluenotes
As challenger banks promise to be better than the banks, can they avoid becoming banks themselves?
21 Feb 2019
Elliott: tighter conditions ahead for mortgage markets
Andrew Cornell | Past Managing Editor, bluenotes
ANZ CEO Shayne Elliott discusses the outlook for credit quality and customer commitments post-Royal Commission.
14 Feb 2019
Elliott: responding to the Royal Commission
Brett Foley | Managing Editor, bluenotes
ANZ CEO says the bank must respond to the Royal Commission’s recommendations in two ways.
13 Feb 2019
So much to buy, many ways to pay
Andrew Cornell | Past Managing Editor, bluenotes
Paying for goods and services has never been so complicated with hundreds of payments options.
18 Jan 2019
Disappearing payments
Gemma Simpson | Digital Producer, bluenotes
Payments are disappearing from view thanks to mobile wallets.
16 Jan 2019
Goat entrails and banks
Andrew Cornell | Past Managing Editor, bluenotes
What’s to come in 2019 for the banking and financial services sector?
13 Dec 2018
Future for gov & banking depends on partnerships
Maile Carnegie | Group Executive - Australia Retail, ANZ
Banks and governments can work together to ensure people – customers and citizens - get what they need.
12 Dec 2018
ANZ Board Minutes: banks, trust & the governance challenge
Andrew Cornell | Past Managing Editor, bluenotes
In the first of our new series, ANZ chairman David Gonski speaks on video about the future challenges for financial services.
10 Dec 2018
What Australia can learn from the UK on open banking
Alex Scriven | Head of Open Data & Portfolio Management, Equifax
Australia’s financial services sector will have the opportunity to learn from the UK on open banking in 2019.
23 Nov 2018
Hong Kong: a new era of smart banking
Ivy Au Yeung | Chief Executive Officer ANZ Hong Kong
The Hong Kong Monetary Authority (HKMA) has announced seven initiatives to prepare Hong Kong for smarter banking systems.
20 Nov 2018
Change, tech & banking, from the floor
Charles Wachira | Associate Director, Institutional, ANZ
What do the coming changes in financial services mean for the bank employee of the future?
12 Nov 2018
A snapshot of the year that’s been
Anna Stewart | Head of Corporate Sustainability, ANZ
ANZ’s 2018 Annual Review tells a story about how we are creating value for all our stakeholders.
05 Nov 2018
Gonski: simplification is critical
David Gonski AC | Chairman at ANZ
A better, simpler bank is more focused and easier to manage in an environment where regulation and compliance are increasing.
31 Oct 2018
FULL COVERAGE: ANZ’s FY18 result
bluenotes contributors |
Everything you need to know about ANZ’s 2018 full-year result in one place.
31 Oct 2018
ANZ strategy paying off: Jablko
Andrew Cornell | Past Managing Editor, bluenotes
Simplification drives improved capital flexibility, credit quality and continued lower costs in full year, CFO says.
31 Oct 2018
INFOGRAPHIC: ANZ’s full-year result in pictures
Melissa Currie | Creative Content Producer, bluenotes
See highlights of ANZ’s full-year result represented in an infographic.
31 Oct 2018
ANZ fit for tough new world of banking: Elliott
Andrew Cornell | Past Managing Editor, bluenotes
ANZ CEO says bank is in the right shape for growth in an environment of change after small dip in cash profit.
30 Oct 2018
The $US11trn green finance opportunity
Christina Tonkin | Managing Director of Corporate Finance ANZ Institutional
Green finance offers a huge opportunity for banks willing to get involved in the burgeoning sector.
22 Oct 2018
SIBOS2018: full coverage
bluenotes contributors |
Read our full coverage of the Sibos 2018 conference in Sydney.
19 Oct 2018
SIBOS2018: blockchain, airports & the trade of the future
Vivek Gupta | Head of Trade & Supply Chain, Greater China & North Asia, ANZ
How distributed ledger platforms and ecosystems develop in the trade finance space will be fascinating to watch.
19 Oct 2018
SIBOS2018: fintech, speed dating & banking’s north star
Shane White | Content Manager, Institutional, ANZ
Emerging technology in financial services is driving industry collaboration to an all-time high.
19 Oct 2018
Why we must enable banks to be enabled
Shayne Elliott | Chief Executive Officer, ANZ
Ahead of Sibos 2018, ANZ’s CEO shares his thoughts on five key themes set to dominate discourse at the conference.
18 Oct 2018
Everything you need to know about Sibos
Jane Cooper | bluenotes contributor
So what is Sibos anyway? Our comprehensive explainer fills you in.
01 Oct 2018
Kiddy banking: as easy as save, spend, give
Shannon Peachey | Tribe Lead, Savers & Investors, ANZ
Teaching children about money will improve their financial literacy as adults, research shows.
19 Sep 2018
It could have been worse
Andrew Cornell | Past Managing Editor, bluenotes
The global economy survived a crisis, Australia dodged a recession, Wall St bankers were bailed out. Not everyone was happy with the response but what else should have been done?
12 Sep 2018
Lessons learned (& forgotten) from the crisis
Andrew Cornell | Past Managing Editor, bluenotes
The Australian financial system endured the GFC as well as any in the world. What happened?
10 Sep 2018
Banking: where does the money come from?
James Culham | Executive Director, Institutional Portfolio Management, ANZ
What is it that banks actually do that nobody else can?
06 Sep 2018
ANZ, Atlassian & lessons from a meteoric rise
Gerard Florian | Group Executive Technology, ANZ
ANZ head of technology wants new deal with Atlassian to be a much-deeper relationship than vendor-client.
05 Sep 2018
India will solve its banking crisis – but what happens then?
Richard Yetsenga & Sanjay Mathur | Chief Economist & Chief Economist, SE Asia & India, ANZ
India’s troubles shall pass – but don’t assume lending will return with vigour in quick succession.
29 Aug 2018
Banks v fintechs: better the devil you know
Andrew Cornell | Past Managing Editor, bluenotes
Disruption is on the horizon and banks can’t avoid it but that doesn’t mean they’re doomed.
28 Aug 2018
bluenotes debate: the future of banks
Carina Parisella | Innovation & Technology Editor, bluenotes
Are banks still necessary? A panel of banking and fintech experts debate the pros and cons of the financial services industry.
27 Aug 2018
FURTHER READING: how money moves
Jemma Wight | Production Editor, bluenotes
Often called the “plumbing” of banking, the payments business is complex – and potentially risky.
24 Aug 2018
Open banking: rollout with care
Poli Konstantinidis | Executive GM Credit Services & Decision Analytics, Experian ANZ
The rollout of open banking in Australia should be exercised with care, according to an expert from Experian.
15 Aug 2018
You’re too young for the golden age (of banks)
Andrew Cornell | Past Managing Editor, bluenotes
Banking is essential; banks are not. What will the bank of the future even be?
14 Aug 2018
Millennials opening the door for open banking
Alex Trott | Banking Lead, Accenture Australia and New Zealand
Young consumers are primed for open banking opportunities in Australia.
08 Aug 2018
Fintech: live, die, repeat
Andrew Cornell | Past Managing Editor, bluenotes
The fintech revolution will be televised - by the major networks. Ideas with a true value will either partner with, or be enveloped by, the establishment. But not necessarily banks…
25 Jul 2018
The digital banking paradox
Andrew Cornell | Past Managing Editor, bluenotes
Surely banks which want to be truly digital really can’t be banks at all?
18 Jul 2018
FURTHER READING: omni everywhere
Gemma Simpson | bluenotes contributor
It’s banking, for everyone, in one spot. Or is it? Leigh Mahoney clears the air around omnichannel.
18 Jul 2018
Fintech’s double-edged sword
Andrew Cornell | Past Managing Editor, bluenotes
Fintech is trying to reach the summit but will face the same issues as the incumbents once (or even if) it gets there.
11 Jul 2018
For banks, how big is too big to fail?
Andrew Cornell | Past Managing Editor, bluenotes
In some markets there is a sound economic argument for dominant institutions.
10 Jul 2018
Risk, football and picking winners
Didier Magloire | Global Head of Financial Institutions, Sovereign & Country Risk Management, ANZ
Building a predicative model for football tournament is not hugely different from assessing financial services risk, it turns out.
05 Jul 2018
The gothic bank and the rise and fall of Marvellous Melbourne
James Wilson | History editor
ANZ’s Queen St branch represents a fascinating time in the history of not just the bank but Victoria and Australia.
04 Jul 2018
How to strike oil in data exploration
Andrew Cornell | Past Managing Editor, bluenotes
A data-enriched experience is something many fintechs see as an advantage in the fight against banks.
16 May 2018
Bank results: what lurks beneath?
Andrew Cornell | Past Managing Editor, bluenotes
Results were solid – but stepping back from the headlines, the outlook for the sector is tough.
09 May 2018
ANZ names Alexis George deputy CEO
Andrew Cornell | Past Managing Editor, bluenotes
Bank’s head of wealth to take “really valuable” role in addition to current responsibilities. Mark Hand joins executive committee.
07 May 2018
Stronger planning rules to help customers: George
Andrew Cornell | Past Managing Editor, bluenotes
ANZ unveils suit of initiatives aimed at improving customer trust in financial advice.
01 May 2018
Full coverage: ANZ's half-year profit
Jemma Wight | Production Editor, bluenotes
We bring you all the news and insights from ANZ's half-year interim profit.
01 May 2018
IN PICTURES: ANZ’s half-year profit
Jill Campbell | Head of Investor Relations, ANZ
See the bank’s first-half result in an infographic which spells out the key figures.
01 May 2018
ANZ putting resources where it counts most: Jablko
Andrew Cornell | Past Managing Editor, bluenotes
CFO says bank’s commitment to simplification has helped lower costs, drive profit.
01 May 2018
Operational efficiency pushes HY profit: Elliott
Andrew Cornell | Past Managing Editor, bluenotes
CEO cites continued simplification, rising share of home loans as drivers of growth.
18 Apr 2018
The curious case of funding costs
Andrew Cornell | Past Managing Editor, bluenotes
Recent stability in funding costs for banks has been jolted - and no one’s completely sure why.
16 Apr 2018
INFOGRAPHIC: Asia’s fintech feast
Balaji Natarajan | Head of Payments and Cash Management Products Asia, ANZ
Asian nations are adopting new technologies and platforms as they push to expand their digital economies.
11 Apr 2018
PODCAST: opening up on open data
Andrew Cornell | Past Managing Editor, bluenotes
Open banking is coming. What are the implications – not just for banks but everyone? Two experts debate the outlook.
11 Apr 2018
People’s banks historically not good for people
Andrew Cornell | Past Managing Editor, bluenotes
There are dangers in governments entering the private sector on the promise of a better deal.
06 Apr 2018
Banks face fork in the road – and must get off the beaten track
Carina Parisella | Innovation & Technology Editor, bluenotes
MIT professor & futurist Peter Weill says banks must reinvent a model which has been very successful for a long time.
28 Mar 2018
Keep KISSing in banking
Andrew Cornell | Past Managing Editor, bluenotes
Banks are caught in a new kind of race - who can become more efficient, more quickly?
15 Feb 2018
Asia’s $A110bn emerging opportunity
Jan Bellens | Global Emerging Markets Leader, EY
Tech advances in emerging markets are opening up a significant growth opportunity for banks.
14 Feb 2018
Competition and/or stability in banking?
Andrew Cornell | Past Managing Editor, bluenotes
The challenge for policymakers is to ensure disruption benefits the economy and doesn’t break it.
07 Feb 2018
When sharper credit's too sharp
Andrew Cornell | Past Managing Editor, bluenotes
Well-intentioned but comprehensive credit reporting comes with risks for everyone. How do we handle it with care?
31 Jan 2018
Digital and the power of mockery
Andrew Cornell | Past Managing Editor, bluenotes
Is the ideal model for financial services in the future a bionic bank?
12 Dec 2017
Elliott: wealth simplification complete
Andrew Cornell | Past Managing Editor, bluenotes
Speaking on video, ANZ CEO says more-focussed bank helps its customers and shareholders.
09 Nov 2017
Banking in time of war
James Wilson | History editor
In World War One employees from an ANZ predecessor bank volunteered at a higher rate than the general population.
08 Nov 2017
The KISS principle in banking
Andrew Cornell | Past Managing Editor, bluenotes
The underlying current of simplification in banking is easy to overlook and underestimate.
31 Oct 2017
Hard, smart work leads to profit at ANZ NZ
David Hisco | Former CEO New Zealand, ANZ
For the first time ANZ’s brand consideration is number one out of all NZ banks.
27 Oct 2017
The ghost of banking past
James Wilson | History editor
ANZ’s safety deposits facility – and maybe something else - has kept a watchful eye on secrets for more than a century.
26 Oct 2017
ANZ reshaping paying off: Elliott
Andrew Cornell | Past Managing Editor, bluenotes
CEO says better-focussed bank has delivered higher returns while reducing costs and growing capital after announcing full-year profit growth.
26 Oct 2017
FULL COVERAGE: ANZ 2017 full-year result
bluenotes contributors |
Videos, images and insights into ANZ's latest profit result.
26 Oct 2017
INFOGRAPHIC: see ANZ’s full-year result in pictures
Shane White & Jemma Wight | Senior production editor & production editor, bluenotes
See the highlights of ANZ’s rise in cash profit in visual form.
26 Oct 2017
Jablko: ANZ capital put to best use
Andrew Cornell | Past Managing Editor, bluenotes
ANZ CFO says bank has capital flexibility, is focussed on better returns for risk and continues to reshape its business.
25 Oct 2017
The consumer inertia in banking
Andrew Cornell | Past Managing Editor, bluenotes
If the financial services market is so competitive, why don’t consumers move around?
17 Oct 2017
ANZ still committed to wealth customers: George
Andrew Cornell | Past Managing Editor, bluenotes
ANZ sells OnePath to IOOF in deal which will separate super and insurance arms.
09 Oct 2017
Apple iPhone X - the mobile banking era is over
Carina Parisella | Innovation & Technology Editor, bluenotes
Banking is now about convenience – and it’s up to banks to learn where the friction points are.
04 Oct 2017
Regulators vow to be more cultured
Andrew Cornell | Past Managing Editor, bluenotes
Culture’s hard to create – and maintain – but shouldn’t be written off as unmanagable.
03 Oct 2017
Bringing assurance back to insurance
Alexis George | Deputy Chief Executive Officer & Group Executive Wealth Australia, ANZ
Australia’s insurance sector is suffering from a combination of public mistrust and the need for more-affordable, accessible cover.
14 Sep 2017
On history and breaking into your own bank
James Wilson | History editor
ANZ isn’t a 200-year old startup, but has a similar story of humble origins.
05 Sep 2017
Tech-tock, the tech clock is ticking
Andrew Cornell | Past Managing Editor, bluenotes
For financial services, those who own the customer will have the highest margins.
23 Aug 2017
Does size matter when it comes to culture?
Andrew Cornell | Past Managing Editor, bluenotes
Banks face challenges in communication and culture – and earnings - which come simply from being too big and complex.
18 Aug 2017
Mobile history: drive-up banking & more
James Wilson | History editor
In the first of our ANZ History Series we take a look at the evolution of banking mobility.
16 Aug 2017
Why should banks be digital?
Andrew Cornell | Past Managing Editor, bluenotes
Banks need to be digital, on that all agree. But what does that actually mean? Robots, AI, branches in phones?
15 Aug 2017
Strong progress for ANZ in Q3: Elliott
Andrew Cornell | Past Managing Editor, bluenotes
CEO pleased with cost performance; operational changes; growth in loan book; lower RWAs.
14 Aug 2017
Biz must adapt to tech as a service: Florian
Andrew Cornell | Past Managing Editor, bluenotes
ANZ tech GE says on video businesses must align with modern customer expectations.
04 Aug 2017
China set to bolster regulatory oversight
Raymond Yeung | Chief Economist Greater China, ANZ
Asian giant mulls further regulatory reform amid convergence of financial services.
01 Aug 2017
ANZ focus is where we can win: Elliott
Andrew Cornell | Past Managing Editor, bluenotes
CEO says bank’s strategy is about intense focus and delivery in segments it can win.
21 Jul 2017
Alibaba, fintech & techfin
Steve Worthington | Professor at Swinburne University
Move over financial services and fintechs – techfins are here to eat your lunch.
19 Jul 2017
Identity theft: stopping a digital zombie apocalypse
Andrew Cornell | Past Managing Editor, bluenotes
Hordes of fake identities are being created for the purpose of illegally obtaining credit.
12 Jul 2017
The new, old, new work paradigm
Andrew Cornell | Past Managing Editor, bluenotes
Rarely has there been a greater business focus on the need to fundamentally transform – and banks are at the epicentre.
11 Jul 2017
Why bank guarantees need blockchain
Hari Janakiraman, Rodolf Salem & Chris T’en |
A cross-industry initiative shows blockchain can cut costs and improve security in bank guarantees in commercial property leasing and beyond.
05 Jul 2017
The GFC: When will it end?
Andrew Cornell | Past Managing Editor, bluenotes
A decade after the financial crisis, have we learned anything? It’s a crisis which keeps on taking.
30 Jun 2017
Q&A: BoE’s Carney on the role of business on climate
Francine Lacqua | Bloomberg
FSB chair chats to Bloomberg about climate and financial stability ahead of G-20 meeting.
22 Jun 2017
Positive signs for China’s onshore financial market
Khoon Goh | Head of Asia Research, ANZ
Positive signs for China’s onshore financial market should incentivise Chinese regulators to further improve its regulatory transparency and oversight.
07 Jun 2017
Banking industry: time to swot
Andrew Cornell | Past Managing Editor, bluenotes
It’s lonely at the top. Banks need to learn from their mistakes.
04 May 2017
The Fed, perception and reality
Mark Rider | Chief Investment Officer, ANZ Wealth
When the US Federal Reserve raises interest rates we assume that means tighter financial conditions leading to a slower economy and knock-on impacts to the share market. However, reality is not quite that simple.
02 May 2017
INFOGRAPHIC: ANZ’s profit in pictures
Stephen Ries | General Manager ESG and Stakeholder Engagement, Communications & Public Affairs, ANZ
Consistency in approach has delivered ANZ a 23 per cent lift in cash profit in the first half, supporting an improved return on equity.
02 May 2017
Jablko: ANZ happy with capital position; has flexibility
Andrew Cornell | Past Managing Editor, bluenotes
ANZ’s portfolio rebalancing, improved productivity and lower provisions all contributed to a strong improvement in return-on-equity for the bank in the first half, ANZ chief financial officer Michelle Jablko says.
02 May 2017
ANZ overhauls its organisational approach to improve customer experience
Andrew Cornell | Past Managing Editor, bluenotes
ANZ is shaking up its management style in a move CEO Shayne Elliott hopes will improve the way the bank responds to customer needs, empower staff and improve productivity.
02 May 2017
ANZ strategy delivering improved returns: Elliott
Andrew Cornell | Past Managing Editor, bluenotes
ANZ has delivered a strong half-year result which demonstrates consistency in execution, ANZ CEO Shayne Elliott says, adding he is optimistic for the full-year result.
21 Apr 2017
China, wealth and weaker bonds
David Qu & Raymond Yeung | China Markets Economist & Chief Economist Greater China, ANZ
In early April reports suggested Chinese regulatory authorities were looking to tighten their surveillance of entrusted investments among different financial institutions.
20 Apr 2017
Pressures and promise for banking in APAC
Andrew Cornell | Past Managing Editor, bluenotes
Judging by the headlines of McKinsey & Co’s latest Asia-Pacific Banking Review, it’s becoming less attractive to bank in the region as an era when this part of the world was the most fertile for growth loses vigour.
04 Apr 2017
ANZ looks to future of wealth business; options open: Elliott
Andrew Cornell | Past Managing Editor, bluenotes
ANZ chief executive Shayne Elliott says the bank is seeking a partner and exploring models for its wealth business but insists the industry remains critical to the bank’s customer proposition.
28 Mar 2017
You can trust Trust is on the regulatory agenda
Andrew Cornell | Past Managing Editor, bluenotes
Lest anyone think the apparently newly found interest by banks and boards in trust and social licence is purely marketing rather than a recognition of its fundamental importance, they can be reassured banking regulators are deadly earnest.
17 Mar 2017
INFOGRAPHIC: what banks will do next
Tim Dring | Oceania Banking & Capital Markets leader, EY
It’s an uncertain time for business around the world and banks are no exception. Profitability has been squeezed as global economic growth weakens and political uncertainty reigns. But uncertainty cannot be an excuse for inaction.
01 Mar 2017
Maile Carnegie named ANZ head of digital
Andrew Cornell | Past Managing Editor, bluenotes
ANZ's Incoming Group Executive Digital Banking Maile Carnegie says the bank needs to look to solutions from the tech sector to succeed in an increasingly digital market - but adds digital "transplants" don't work.
28 Feb 2017
It’s banking, Jim – but not as we know it
Andrew Cornell | Past Managing Editor, bluenotes
Trust is the word of the moment in banking: can customers trust banks? Can society? But banking has always been fundamentally a trust business: when neither borrowers nor lenders know one another well enough, they trust a bank to act as an intermediary.
23 Feb 2017
The technology challenge of financial inclusion
Angelo Manos | General Manager, Specialised Segments, ANZ
It’s no surprise digital technology and regaining community trust are key themes for banks globally but the two overlap in a third, vital area: financial inclusion.
21 Feb 2017
Losing AAA – what would it mean for bank interest rates?
Narayanan Somasundaram | Economics & finance reporter
No government wants the ignominy of a credit rating downgrade but for Australia, which sits at the top of the pile with a AAA rating from the major credit rating agencies, the pain for the government of the day would be acute.
17 Feb 2017
ANZ growing but still cautious: Elliott
Andrew Cornell | Past Managing Editor, bluenotes
ANZ continues to grow but remains cautious of the economic environment despite posting a solid increase in cash profit for the first quarter.
15 Feb 2017
Correspondent banking and the global vs local fight
John Campbell | GM Transact & Save, Australia Commercial, ANZ
In a post-Trump, post-Brexit world, societies must ultimately decide how open, international and interconnected they want to be. It is the age-old global-versus-local debate; rapidly becoming a defining issue globally.
13 Feb 2017
VIDEO: ANZ names Lynwen Connick as cybersec chief
Andrew Cornell | Past Managing Editor, bluenotes
Banks are obliged to do everything in their power to protect customers and their information, according to ANZ’s incoming chief information security officer, but need to do so without preventing access to popular services online.
08 Feb 2017
Trump: an easier life for banks?
Andrew Cornell | Past Managing Editor, bluenotes
Bank stocks in the US – and particularly investment banks – rallied sharply in early February as US President Donald Trump indicated he would push ahead with unwinding some regulation brought in after the financial crisis.
06 Feb 2017
Bitcoin to live on like the Pterodactyl
Andrew Cornell | Past Managing Editor, bluenotes
The reports of the death of Bitcoin may be exaggerations but they're out there.
02 Feb 2017
What's behind the Bank of Japan's Jedi mind trick? Less than nothing?
Andrew Cornell | Past Managing Editor, bluenotes
Japan's startling move to negative interest rates over the weekend again focusses attention on the limitations of monetary policy in combating an economic downturn.
31 Jan 2017
Asia game has changed but ANZ still a player: Elliott
Andrew Cornell | Past Managing Editor, bluenotes
ANZ remains committed to the Asian region, CEO Shayne Elliott says, but changes to the economic and regulatory environment means the bank has had to adjust its strategy – not abandon it.
24 Jan 2017
LONGREAD: Is 2017 the end of banking?
Alex Kewley | Director, Client Insights & Solutions, ANZ
It makes for great clickbait but 2017 will not be the 'end of banking'. It will, however, be another year of significant transformation.
17 Jan 2017
Will banks be forgotten as tech giants move in?
Andrew Cornell | Past Managing Editor, bluenotes
In one of those frequent and much-looked-forward-to moments – apart from by his minders – when former National Australia Bank chief executive Don Argus went off script, he described his fellow Australian banks as “jelly backed” for ceding their domestic credit card monopoly to international schemes Visa and MasterCard.
20 Dec 2016
A festive farewell to 2016 from BlueNotes
The bluenotes team |
This time three years ago, BlueNotes was a series of meetings in an Outlook calendar, a PowerPoint deck and an actions planner. Hardly compelling content.
14 Dec 2016
Fairness must be part of the customer experience: Neave
Andrew Cornell | Past Managing Editor, bluenotes
It is increasingly important for businesses to ensure fairness is part of their customer experience amid an environment of wavering corporate trust, according to the outgoing Commonwealth Ombudsman and newly appointed ANZ Customer Fairness Advisor.
07 Dec 2016
The benefits of being good
Andrew Cornell | Past Managing Editor, bluenotes
Come the end-of-year festive break and the attention of senior bank executives, particularly in finance and compliance, shifts to the Swiss town of Basel and its population of regulatory gnomes who in recent years have delivered surprise presents at this time.
09 Nov 2016
Aus bank results: lots of paddling below the water line against strong currents.
Andrew Cornell | Past Managing Editor, bluenotes
The headline outcomes from the latest major bank profit reporting season (picking up Commonwealth Bank’s June year) were stark:
07 Nov 2016
VIDEO: ANZ names Gerard Florian as head of tech
Andrew Cornell | Past Managing Editor, bluenotes
Technology is reshaping banking at a faster and faster rate, according to Incoming ANZ Group Executive, Technology, Gerard Florian. But banks must also balance the demands of consumers, regulators and technology as they push to provide innovative services to customers.
03 Nov 2016
Dividend sustainable; credit provisions elevated but stable; productivity gains: Jablko
Andrew Cornell | Past Managing Editor, bluenotes
ANZ’s new chief financial officer Michelle Jablko said the bank’s full-year result showed a focus on becoming a better-balanced, simpler, better-capitalised institution.
03 Nov 2016
Elliott: momentum building on rebalancing; key markets robust; cost control good
Andrew Cornell | Past Managing Editor, bluenotes
The momentum behind ANZ’s rebalancing in key areas continues to build, while cost performance is improving and key markets remain robust, the bank’s CEO says.
02 Nov 2016
Massive growth in fintech (to a small share)
Andrew Cornell | Past Managing Editor, bluenotes
Banking will look radically different in 10 years’ time, probably even five. It will be digital – even though that means many things to different people. And financial technology start-ups – fintechs – will be behind much of the transformation.
02 Nov 2016
China, credit and seeing unforseen risk
Greg Au-Yeung | Head of Technology China, ANZ
Not all risks are obvious. Some genuinely cannot be foreseen but others are missed because of outdated information, the wrong source of data, poor judgement or inconsistent processes.
29 Oct 2016
ANZ can keep growing: Smith
Andrew Cornell | Past Managing Editor, bluenotes
ANZ CEO Mike Smith is confident the bank can maintain the strong market share growth which was a pillar of another record annual profit.
29 Oct 2016
Elliott still committed to Asia
Andrew Cornell | Past Managing Editor, bluenotes
ANZ remains committed to its Asian strategy after posting another record profit and doesn't envision changes to its payout ratio, according to ANZ chief financial officer and incoming chief executive Shayne Elliott.
18 Oct 2016
Keeping payments accessible for all
Kath Bray & Steve Price | Managing Director Products & Senior Manager Everyday Banking, ANZ
The pace of change in the rapidly evolving payments space is news to no one. As the world moves closer to becoming cashless and disruptors offer an increasingly wide number of payment options, the old ways of buying are losing relevance.
18 Oct 2016
The procedural challenges in managing reputation risk
Andrew Cornell | Past Managing Editor, bluenotes
There is little doubt much has been done on the risk and regulation front since the financial crisis of 2008. Nor is there any lack of debate about how effective the measures have been. The to-and-fro over capital, ‘too-big-to-fail’, acceptable profits, culture and remuneration continue.
17 Oct 2016
Getting a Handel on paying bankers to help customers
Steve Worthington | Professor at Swinburne University
It was, with hindsight, inevitable Wells Fargo chairman and chief executive John Stumpf would resign, to be replaced not just by a new chief executive but a quasi-independent chairman.
14 Oct 2016
Will bad loans turn China upside down?
Raymond Yeung | Chief Economist Greater China, ANZ
China’s bad and doubtful debts are growing and it is a concern.
13 Oct 2016
Are banks still relevant?
Rob Colwell | Banking Customer Leader, EY Oceania
Banks have traditionally played an important part in people’s lives. But it’s clear the financial services landscape is changing rapidly, with customers able to access an ever-increasing number of alternative options to manage their financial needs.
13 Sep 2016
The negativity of negative interest rates
Andrew Cornell | Past Managing Editor, bluenotes
One of the key things banks do is borrow money for short periods of time and lend it out for long periods - maybe take deposits for three months and make home loans for 20 years. It is what is called ‘maturity transformation’ and when all goes well, it’s a profitable business.
06 Sep 2016
ANZ institutional strategy on track: Whelan
Andrew Cornell | Past Managing Editor, bluenotes
ANZ is making headway in the simplification of its institutional bank offering and a new strategy has received board approval but market conditions remain challenging, according to business head Mark Whelan.
02 Sep 2016
LONGREAD: How banks really work
Harrison Young | Banker, company director & novelist
My great grandfather was a banker in Brookings, South Dakota – a town built around a rail junction deep in farm country. His name was John David Wilson but everyone called him ‘JD’.
30 Aug 2016
Can you trust the future of banking?
Andrew Cornell | Past Managing Editor, bluenotes
What finally sees off an ageing, ailing business model is not always the most obvious threat. In journalism, for example, the end of print newspapers may not come just because Facebook or the iPhone are now what is read on trains.
23 Aug 2016
The shadows are lengthening in the financial sector
Andrew Cornell | Past Managing Editor, bluenotes
The global financial crisis is still with us. Its onset was unpredicted, its ramifications unpredictable. But at its heart was what otherwise discredited former American Secretary of Defense Donald Rumsfeld termed “unknown unknowns”.
16 Aug 2016
Will fintech force banks off the road?
Tareq Muhmood | CEO Korea & Managing Director Global Subsidiaries, ANZ
I often hear about the fourth industrial revolution, the one in which digital, fintech and other disruptive innovations are creating a moment akin to when horse and carriage companies had to adjust to the launch of the motor car.
11 Aug 2016
IN PICTURES: One family, one farm and 150 years
Sarah-Jane Bashford & Marise Hurley | BlueNotes contributing editors
It’s a rare and remarkable thing - a farming family who can claim a century on their farm thanks to an ancestor who also played a major role in developing what is now New Zealand’s largest bank.
11 Aug 2016
Is long-term sustainable value a reality or myth?
John McFarlane | Chairman, Barclays Bank & TheCityUk
Shareholders are meant to focus on creating long-term value but is this possible in an environment which measures returns daily and where analyst reports focus on this and next year’s outcomes? Similarly, public companies aim to deliver superior medium-term results but are measured quarterly.
09 Aug 2016
Is there a limit to the battle between borrowers and depositors?
Andrew Cornell | Past Managing Editor, bluenotes
As interest rates fall around the world to historic, even negative, levels, both public and technical debates are alive about the implications for banks.
02 Aug 2016
Our future: data in Australia
Dr Martin Joy | Senior Manager Public Policy, ANZ
Data sits at the core of banking. From customer insights to risk management, it helps banks understand what customers want and how they can meet demand effectively. Further, customers can benefit from access to data concerning them.
05 Jul 2016
Bank investment with Clint Eastwood
Andrew Cornell | Past Managing Editor, bluenotes
No doubt it’s familiar to all but in the climactic showdown in Sergio Leone’s epic Western The Good, The Bad and The Ugly the three protagonists confront one another. A classic stand-off, in a cemetery no less, beloved of game theorists, the winner getting the money and the losers ending up, well, six-feetunder.
28 Jun 2016
Who should take responsibility for our savings?
Tareq Muhmood | CEO Korea & Managing Director Global Subsidiaries, ANZ
Ever since the financial crisis in 2008, I have been troubled by elements of the banking industry and the ongoing debates around 'too big to fail' and moral hazard. The cost of the bailout continues to hang over the economy and impact broader society.
28 Jun 2016
Can you bank on brexit?
Andrew Cornell | Past Managing Editor, bluenotes
There are two particular groups devastated by Brexit: British pollsters and Japanese policymakers.
30 May 2016
Do taxpayers subsidise the banks?
Andrew Cornell | Past Managing Editor, bluenotes
That ratings agencies like Standard & Poor’s build an ‘implicit government guarantee’ into their ratings of the major Australian banks is not a surprise. It’s long been the case.
26 May 2016
Australia slowing but still looks good: Elliott
Paul G Edwards | Publisher, BlueNotes
Australia’s economy has shown remarkable resilience in the wake of the transition away from the mining boom, ANZ CEO Shayne Elliott says, although he admits the country is slowing down.
12 May 2016
Bringing digital banking into the branch
Andrew Cornell | Past Managing Editor, bluenotes
ANZ’s new ‘centre of the future’ in Sydney is part of a shift in the banking sector to bring digital into the branch for both staff and customers, ANZ Group Executive Australia Fred Ohlsson says.
10 May 2016
Have banks misjudged the credit cycle?
Andrew Cornell | Past Managing Editor, bluenotes
Credit quality, unsurprisingly, was the major focus of investors and analysts with the Australian bank interim results and trading updates.
06 May 2016
Nine reasons why banks aren’t using blockchain
Christian Venter | GM Digital Technology, ANZ
This story is an excerpt of the BlueNotes longread “Everything you’ll ever need to know about blockhain – and more”. Click here to read the full story.
03 May 2016
Hodges: cost focus already paying off, new view on modern technology
Andrew Cornell | Past Managing Editor, bluenotes
ANZ has moved to recognise the changing pace of modern technology by taking more of the cost of depreciating technology up front, acting chief financial officer Graham Hodges says.
03 May 2016
Whelan: very tough conditions but refocus already showing results
Andrew Cornell | Past Managing Editor, bluenotes
ANZ’s institutional business dragged back stronger earnings from other divisions in the bank but division boss Mark Whelan said the bank was already well advanced in reshaping the business with early returns promising.
03 May 2016
Core ANZ business remains strong; restructuring for sustainable earnings: Elliott
Andrew Cornell | Past Managing Editor, bluenotes
ANZ chief executive Shayne Elliott says the bank is making some hard decisions to reposition itself for the future after posting a fall in interim cash earnings but he stressed the bank’s core businesses remain strong.
02 May 2016
The fintech revolution is here and fintechs are being squeezed
Andrew Cornell | Past Managing Editor, bluenotes
ANZ’s announcement of a long-awaited joint venture with Apple to offer Apple Pay, and one for Android Pay looming, brings the relationship between established banks and financial technology companies – fintechs – to the fore.
27 Apr 2016
It’s not the best of times. But not the worst either – mixed messages on the economy
Andrew Cornell | Past Managing Editor, bluenotes
The global economy continues to splutter with the International Monetary Fund once again downgrading its outlook (although still expecting growth) and a swarm of central banks expressing similarly gloomy views.
27 Apr 2016
The moving parts of Australian bank wholesale funding costs
Philip Bayley | Industry Fellow, Monash University
The cost of debt raised by Australian banks in wholesale funding markets has been steadily rising over the last 12 months but the trend has only achieved prominence since the beginning of 2016, particularly as banks have made some so-called ‘out-of-cycle’ rate.
21 Apr 2016
Greater confidence in banks helps everyone: Ohlsson
Andrew Cornell | Past Managing Editor, bluenotes
The Australian Bankers’ Association has released a six-point action plan aimed at bolstering consumer confidence in banking, with a focus on protecting whistleblowers, strengthening customer-complaint processes and improving conduct.
20 Apr 2016
China transition on track: Elliott
Andrew Cornell | Past Managing Editor, bluenotes
China’s transition toward a consumption-led economy is clearly underway.
19 Apr 2016
When banks lose the will to live
Andrew Cornell | Past Managing Editor, bluenotes
Death is difficult to talk about. Even the quality media, which have long prided themselves on clarity and simple language, now regularly refer to “passing” rather than dying. There’re more euphemisms for dropping off the twig today than even Monty Python could cope with.
15 Apr 2016
Three keys to Chinese banking reform – and what it might mean for Australia
Shayne Elliott | Chief Executive Officer, ANZ
ANZ chief executive Shayne Elliott is in Beijing for the Australia-China CEO Roundtable and Australia Week in China. He believes reform of the financial system is essential for China’s continued development and this is an edited transcript of a speech he gave on the subject.
13 Apr 2016
Why the customer interface is the future of banking
Peter Dalton | Managing Director Design & Development, ANZx
If you think about your money, there are only so many things you can do, generally speaking – be it earn it, save or spend it, manage it better, borrow it, invest it for the future or, if you’re lucky enough, even give it away.
11 Apr 2016
Why a shared approach to sanctions is best
Mark Evans, Guy Boyd & Dinesh Anand |
Of all the fines levied against financial institutions in recent years, those imposed on HSBC and BNP Paribas for breaches of sanctions and related financial crime breaches, totalling over $US10 billion, are perhaps the most notable.
05 Apr 2016
What leverage really means for banks
Andrew Cornell | Past Managing Editor, bluenotes
Banks are leveraged plays on economies because they lend their capital many times over. So when economies are strong, banks perform even more strongly.
05 Apr 2016
The damage quantitative tightening has done
Greg Peacock | Chief Investment Officer, NZAM
There has been a significant change in global liquidity conditions during the past six months or so.
18 Mar 2016
Insurance must adapt to a new kind of customer
Alexis George | Deputy Chief Executive Officer & Group Executive Wealth Australia, ANZ
Over the past few decades technology has changed our lives at an unprecedented rate. For the wealth industry, the convergence of technological and social innovation is pushing us to think and act differently, finding new ways to help people secure their future wellbeing.
17 Mar 2016
Elliott reiterates Asia commitment
Shane White | Content Manager, Institutional, ANZ
ANZ CEO Shayne Elliott has reiterated the bank's commitment to its Asian presence but says the lender will need to work harder to drive value from what it has built in the region.
08 Mar 2016
Want to be a bank boss?
Andrew Cornell | Past Managing Editor, bluenotes
One of the interesting discussions sparked by Maile Carnegie's decision to leave Google to join this bank, ANZ, was around whether banks might soon be better run by technologists.
02 Mar 2016
ANZ realigns wealth operations
Andrew Cornell | Past Managing Editor, bluenotes
ANZ CEO Shayne Elliott says a changing environment for wealth management is behind a decision to bring services closer to customers while simplifying the wealth arm of the bank, including insurance.
18 Feb 2016
Is new regulation a cash management trust bust?
Matthew Byrne | Associate Director Superannuation & Funds, ANZ
Cash management trusts (CMTs) have for decades been a stalwart of the Australian investment landscape. Offering better returns than bank balances, they still had the security of cash.
17 Feb 2016
ANZ confident on operations, conditions challenging
Andrew Cornell | Past Managing Editor, bluenotes
ANZ is confident it can grow its underlying businesses but remains wary of challenging economic conditions in Asia after posting a rise in cash profit during the first quarter.
16 Feb 2016
The line between enough and too much (of other people's money)
Harrison Young | Banker, company director & novelist
John Kay has just been in Australia promoting his new book, Other People's Money – Masters of the Universe or Servants of the People? Thanks to the Grattan Institute, he and I were recently interviewed in front of a couple of hundred people.
16 Feb 2016
What's wrong with banks?
Andrew Cornell | Past Managing Editor, bluenotes
Bank shares, globally, have borne the brunt of the new year sell-off on equity markets. It's not good news and not just for those owning bank shares.
27 Jan 2016
ANZ free to focus on strengths: Elliott
Andrew Cornell | Past Managing Editor, bluenotes
New ANZ chief executive officer Shayne Elliott says changes to ANZ's management structure are about refocussing on its strengths and driving value at the bank.
27 Jan 2016
Bank funding: costs rising at the critical short end
Andrew Cornell | Past Managing Editor, bluenotes
Market volatility, concerns about major economies and the flow on for credit quality have been pushing up market interest rates and the funding costs for the global banking sector.
19 Jan 2016
Simple corporate bonds: an insider's perspective
Sophie Wilson | Former Associate Director, Equity Capital Markets
Last year Australian Unity became the first Australian business to launch a bond under new federal government simple corporate bond (SCB) legislation introduced in September 2014, aimed at cutting red tape around raising debt.
13 Jan 2016
How lenders can win the main-bank war
Alan Shields | Chief Data Officer, RFi Group
The fight over 'main-bank' customers is heating up as lenders try to eke out every possible advantage over their rivals. Now the battleground is clearer: statistics show if a bank can acquire and retain customers in their mid-20s and 30s it will undoubtedly win the main-bank war.
23 Dec 2015
Five ways banking of the future will really differ
Peter Dalton | Managing Director Design & Development, ANZx
As digital technologies continue to reshape financial services, the question of how banks will operate in the future is a hot topic - but, like all crystal ball gazing, it's terribly difficult to get right. There are so many outlets making predictions these days it's inevitable a lot will be off the mark.
15 Dec 2015
Banking in 2016 – Where are the risks?
Andrew Cornell | Past Managing Editor, bluenotes
There aren't many bank stock bulls among global investors. Understandable given global growth is still limp, geopolitical risk high, regulation uncertain and disruption on everyone's mind.
09 Dec 2015
Smith: GFC helped ANZ in Asia
Ian Rogers | Editor, Banking Day
The global financial crisis, which placed enormous pressure on banks around the world, provided an opportunity for ANZ to expand its presence in Asia faster than departing CEO Mike Smith thought was possible at the time, he says.
09 Dec 2015
How risk at ANZ has changed: Mike Smith
Ian Rogers | Editor, Banking Day
Departing ANZ CEO Mike Smith says attitudes toward risk at ANZ have changed significantly in his time at the bank.
08 Dec 2015
Bank margins at the margin in Asia and Australia
Andrew Cornell | Past Managing Editor, bluenotes
As a cadet finance reporter, every time I rang a broker about the stock market I had to steel myself for the wonderful insight “the market went up/down because there were more/less buyers than sellers”.
02 Dec 2015
Understanding Australia's risk culture – or lack thereof
Andrew Cornell | Past Managing Editor, bluenotes
An enduring theme in corporate Australia, picked up by a new prime minister, is concern around a lack of innovation, often sheeted back to a lack of risk appetite.
30 Nov 2015
Profiting from trust
Andrew Cornell | Past Managing Editor, bluenotes
Where are the big risks for banks in 2016? ANZ Lending Services, which deals closely with the insolvency and risk management sector, last week rounded up a dozen or so specialists and asked them this question.
25 Nov 2015
ANZ style and tactics will change, Asia presence won’t
Andrew Cornell | Past Managing Editor, bluenotes
Incoming ANZ CEO Shayne Elliott says he will inherit an organisation that is very different, operating in a very different world, to the one Mike Smith took over in 2007 and that will demand a shift in how the bank operates.
17 Nov 2015
The climate challenge of lending "over the horizon"
Andrew Cornell | Past Managing Editor, bluenotes
Banks ignore their regulators at their peril. So when the boss of the Bank of England, who is also chair of the global Financial Stability Board, devotes a major speech to the financial implications of climate change, it's prudent to pay attention.
16 Nov 2015
Are banks making the most of their data?
Scott Collary & Craig Sims | Former Chief Information Officer & Group General Manager Operations & Services, ANZ
Data driven-thinking is a vital part of business in the modern era, but for all the chat about the value of analytics is anyone actually walking the walk?
12 Nov 2015
Is surcharge rage justified?
Steve Worthington | Professor at Swinburne University
With more than 5,000 of the 6,500 final submissions to the Australian Financial System Inquiry (FSI) concentrating on the topic, it was no surprise the Australian Government announced in October it would examine excessive credit card surcharges.
10 Nov 2015
Full capacity at the regulation factories
Andrew Cornell | Past Managing Editor, bluenotes
The global financial system regulators released a package of materials Monday night in the lead up to the forthcoming G20 summit in Turkey but it hardly allayed concerns the regulatory agenda was no closer to settling down.
06 Nov 2015
Disruption is an opportunity, not a threat
Scott Collary | Former Chief Information Officer, ANZ
I have a dual perspective on the battle between innovation and disruption in the banking industry. It's one that leads me to believe banks have more to gain from disruption than to lose from it. I'll explain why.
04 Nov 2015
Are banks too profitable
Andrew Cornell | Past Managing Editor, bluenotes
The Financial Times' highly respected Lex column has delivered a slap to (northern hemisphere) bank executives, telling them to stop making promises they never keep.
30 Oct 2015
The key to trade finance in Asia
Martin Smith | Head of Markets Analysis, East & Partners
The past is no guide to the future for Australian companies looking to succeed in lucrative Asian markets - particularly in building a sustainable competitive advantage. The expectations of Australian and Asian chief financial officers are actually quite different.
29 Oct 2015
We can maintain momentum in NZ: Hisco
Peter Parussini | Head of Corporate Affairs New Zealand, ANZ
ANZ NZ CEO David Hisco is confident the bank can maintain its momentum from a strong full-year result but remains wary of economic headwinds in fiscal 2016.
28 Oct 2015
Six trends shaking up transaction banking
Carole Berndt | Former Head of Global Transaction Banking, ANZ
SIBOS, the Swift International Banking Operations Seminar, one of the largest annual conference and networking events for the financial industry has recently wrapped in Singapore, the first time the event has been held in Asia for six years.
27 Oct 2015
Cultivating risk
Andrew Cornell | Past Managing Editor, bluenotes
The first law of thermodynamics is energy cannot be created or destroyed, just transformed from one state to another. That pretty much sums up the first law of risk as well.
23 Oct 2015
The fintech future is here
Toby Heap & Ian Pollari | Co-founder of H2 Ventures & Global co-chair of KPMG's Fintech practice
Viewing the below chart of web searches, you could be forgiven for thinking that fintech has only really emerged in the past year. But the financial services sector has been innovating with technology for centuries – so why has it got so big recently?
20 Oct 2015
Leverage, risk, culture and Australian bank capital
Andrew Cornell | Past Managing Editor, bluenotes
Westpac Banking Corp's decision to raise $A3.5 billion in new capital immediately raised investor questions about a new round of equity raisings even though the other three Australian majors had already raised comparable amounts.
13 Oct 2015
Banking on ASEAN
Carli Renzi | Head of Business Execution, ANZ
Over the next 10 to 15 years the ASEAN (Association of South-East Asian Nation) bloc is forecast to replace China as the world's manufacturing hub, becoming the fifth largest economy in the world by around 2025.
07 Oct 2015
The future of capital in the age of regulation
Andrew Palmer & Kevin Wong | Head of FIG Australia & Director Client Insights & Solutions, ANZ
Investors, long term supporters of bank stocks because of their relative stability and dividend yields, are showing signs of wariness. Bank shares in Australia are off their peak by around a third. And underlying the anxiety are two main factors: concerns about the credit cycle and the ongoing demand for more regulatory capital.
07 Oct 2015
The role of banks as the climate changes
Christina Tonkin | Managing Director of Corporate Finance ANZ Institutional
What is the role of a bank in addressing the challenge of climate change? Is it to support government policies? Or should banks be doing more to speed up the transition to a low-carbon economy by prioritising the financing of low or zero-emission technologies that have the potential to disrupt traditional models of emissions-intensive energy generation?
05 Oct 2015
CEOs on the couch: Smith and Elliott on strategy, culture and cars v trams
Andrew Cornell | Past Managing Editor, bluenotes
At the start of October, ANZ unveiled its CEO succession plan, with chief financial officer Shayne Elliott to take over from current boss Mike Smith on January 1, 2016. The two sat down with BlueNotes after the announcement to reflect on their time at the bank and imperatives for the future.
01 Oct 2015
Smith to step down, Elliott to be new ANZ CEO
Shane White | Content Manager, Institutional, ANZ
ANZ CEO Mike Smith will step down from the role after eight years and will be replaced by current chief financial officer Shayne Elliott following an internal and external search for a successor.
29 Sep 2015
Why would central banks want to kill off cash?
Andrew Cornell | Past Managing Editor, bluenotes
A quarter of Australians have had it with cash. At least according to electronic payments network PayPal. The network's research found not only did 25 per cent of respondents not shop at cash-only businesses, more than half noted cash-only organisations were hard to do business with.
22 Sep 2015
Will new technologies change banks or will banks change new technologies?
Andrew Cornell | Past Managing Editor, bluenotes
Financial services companies around the world are signing up for consortia and joint ventures to keep pace with the accelerating digital disruption at a rate not seen… well not seen for a decade or so. Unsurprisingly, most of the latest partnerships orbit around financial technology, “fintech".
04 Sep 2015
Banks still haven't nailed digitisation
Shane White | Content Manager, Institutional, ANZ
Banks around the world still haven't completely nailed digitisation, ANZ Australia CEO Mark Whelan says, opening the opportunity for financial services players that can get it right.
02 Sep 2015
Murray Inquiry member welcomes decision on bank deposit levy
Kevin Davis | Emeritus Professor of Finance, University of Melbourne
The Australian government's decision to not impose an upfront fee on banks, based on insured deposits, to fund the Financial Claims Scheme is correct on both logical and practical grounds.
25 Aug 2015
What else is behind the fall in bank share prices?
Andrew Cornell | Past Managing Editor, bluenotes
Banks obviously will not escape the current market carnage but over the longer term, and across a range of international indices, they are being sold off more than broader markets.
24 Aug 2015
Six things Europe's best banks do
Shayne Elliott | Chief Executive Officer, ANZ
As chief financial officer at ANZ I'm always on the lookout for what others in the industry are doing well to see what I can learn and apply at our company.
21 Aug 2015
How the AIIB is filling Asia's infrastructure gap
Rebecca Colquhoun | BlueNotes contributor
Sitting across a polished wooden table, pre-prepared notes arranged in front and frequently referred to, speaking only on their specific subjects of expertise – but always taking notes – these are the people charged with explaining China's new infrastructure bank.
20 Aug 2015
Profitable organisations have a purpose
Matt Boss | Former Managing Director Products and Marketing, ANZ
Almost every successful company has a firm understanding of strategy and values. But how many have a clear, simple and stated organisational purpose?
18 Aug 2015
China conniptions: what does it mean for banks?
Andrew Cornell | Past Managing Editor, bluenotes
Barely had anxieties over a collapse on Chinese share markets began to ease and stress levels were heightened again with the formal intervention to lower the RMB, followed by a market sell-off.
10 Aug 2015
Valley Speak: is what the technology world says worth listening to?
Andrew Cornell | Past Managing Editor, bluenotes
BlueNotes would not exist were it not for the ANZ board trip to Silicon Valley two years ago. It was then the board, and ANZ chief executive Mike Smith in particular, saw how powerful the shift to a digital and social world truly was.
05 Aug 2015
The life and death of a disruptive idea
Daniel Norton | Former Manager Pricing Data & Analytics, ANZ
A hackathon is an event where software programmers, developers and designers come together for days on end to brainstorm, create and collaborate. It's a place where ideas are born - and like all ideas some die quietly, some burn bright but quickly flare out and others take on a life of their own.
04 Aug 2015
Regulation: not enough lifeboats. Or too many?
Andrew Cornell | Past Managing Editor, bluenotes
Following the Titanic disaster – the shipwreck not the movie – the global shipping industry and governments vowed to make sea travel safer.
21 Jul 2015
Banks finally have capital certainty
Paul Edwards | Manager Operations Strategy, ANZ
The Australian Prudential Regulation Authority's latest recommendations give the country's biggest banks much of the clarity around capital they have been waiting for, ANZ chief financial officer Shayne Elliott says, and the lender has a number of options available to ensure it meets the new requirements.
20 Jul 2015
The fintech goldrush is here
Patrick Maes | Former General Manager Strategy & Planning, ANZ
A lot has been said about the relationship between banks and fintech start-ups. Many have implied an adversarial relationship or spoken of banks needing to take an acquisitive approach (via corporate ventures).
16 Jul 2015
How the digitisation of trade finance is rocking the boat for banks
Hari Janakiraman | Head of Core Trade, ANZ
Innovation is changing the face of banking, from online retail transactions to million-dollar iron ore deals.
15 Jul 2015
Australia's budding green bonds
Oliver Yates | CEO, Clean Energy Finance Corporation
Australian energy is slowly going green. More than 30 new renewable energy plants will begin operating across Australia within the next five years and Australia's fast-growing green bond market – and thousands of superannuants – are likely to be behind the investment helping to build this new capacity.
14 Jul 2015
APRA to banks: be chaste but not yet
Andrew Cornell | Past Managing Editor, bluenotes
Two things are clear about the future capital requirements for Australian banks following Monday's international capital comparison study by the Australian Prudential Regulation Authority.
09 Jul 2015
Is Hong Kong still a home for business?
Ivy Au Yeung | Chief Executive Officer ANZ Hong Kong
As HSBC mulls the relocation of its headquarters back to Asia Hong Kong has been slated its likely destination of choice, spurring a debate on whether the city is still considered a preferred headquarters location for businesses.
06 Jul 2015
What to expect from the AIIB
Li-Gang Liu | Former Chief Economist Greater China, ANZ
The Asian Infrastructure Investment Bank passed another milestone in late June when 50 of its 57 founding members signed articles of agreement (AOA) for the institution. So now it is in operational mode, what can we expect from the AIIB?
29 Jun 2015
Intended, unintended and unexpected consequences of regulation
Andrew Cornell | Past Managing Editor, bluenotes
There are two ways of reading these lines from the new Bank for International Settlements (BIS) annual report: “Despite substantial efforts to strengthen their capital and liquidity positions, advanced economy banks still face market scepticism. As a result, they have lost some of their traditional funding advantage relative to potential customers.”
25 Jun 2015
Digital customers need more than just digital
Stephen Karpin | Group Country Manager, Visa
Consumers, on average, unlock their mobile phone 110 times a day. You're likely to check your phone before you finish reading this article – if you're not already reading it on your mobile.
22 Jun 2015
Are credit cards a rip off right now?
Mike Ebstein | Director, MWE Consulting
In Australia, credit card holders are right now watching the cash rate hover at record lows, taking mortgage rates down with it. It's not something that's being reflected in their card rates. So why aren't these rates moving?
12 Jun 2015
How the banks will be made to hold more capital
Shayne Elliott | Chief Executive Officer, ANZ
The next step by Australian regulators to encourage banks to hold more capital is likely to come in the form of changes to mortgage risk weighting, according to ANZ's chief financial officer.
10 Jun 2015
Cryptic questions for cryptocurrencies
Andrew Cornell | Past Managing Editor, bluenotes
Cryptocurrencies and their enabling technologies have been back in the news with more traditional financial institutions globally, including banks, announcing trials or at least interest.
09 Jun 2015
The rise and rise of the ETF
Danny Laidler | Former Head of ETFS & Distribution, ANZ
Australian investors are very fond of investing in domestic equity markets with overseas investments seen as expensive, confusing or simply too hard to access.
04 Jun 2015
The new ANZ in NZ
David Hisco | Former CEO New Zealand, ANZ
New Zealand, the country across the ditch from Australia, has 4.4 million people, 6.5 million cows and 29 million sheep. And ANZ New Zealand produces 21 per cent of ANZ Group's profit.
02 Jun 2015
Regulators want to regulate culture but who regulates culture for the non-regulated?
Andrew Cornell | Past Managing Editor, bluenotes
The issue of trust in banking has been headline news globally in recent months and particularly acute in Australia last week.
27 May 2015
A future beyond smiles - thoughts on the future of retail banking
David Hisco | Former CEO New Zealand, ANZ
I was sitting at the airport last week and couldn’t help but notice a woman around my vintage sitting opposite with a slightly furrowed brow. She was urgently paying a bill on her mobile phone.
13 May 2015
Big banks, big cases and big money
Bob Santamaria | Group General Counsel, ANZ
As Group General Counsel at one of Australia's big four banks, people occasionally ask me what keeps me awake at night. In my first five years at the bank, nearly all of the problems that landed on my desk came out of one specific arm. Now those cases are few and far between, while the spectre of class actions grows.
12 May 2015
Bank capital a focus but what about liquidity?
Andrew Cornell | Past Managing Editor, bluenotes
The focus during the Australian bank profit reporting season was, not unexpectedly, on capital. The amount needed, by when and for what.
06 May 2015
A deposit is no longer just a deposit
Phil Carmont & Kevin Wong | Head of Funds and Insurance & Insights Director, ANZ
At the start of this year, the Australian Prudential Regulation Authority (APRA) implemented its version of the Basel III short-term liquidity reforms. Aimed at ensuring banks hold greater amounts of highly liquid assets (that is, those that are or can quickly become cash) and reduce their reliance on short-term funding, the Liquidity Coverage Ratio (LCR) framework tests the run-off characteristics of banks' funding liabilities over a 30-day stress period.
05 May 2015
Smith: good result in tough times
Andrew Cornell | Past Managing Editor, bluenotes
ANZ CEO Mike Smith says the bank's super-regional strategy helped it weather challenging operating conditions, supporting what he described as a "well-balanced result".
05 May 2015
Elliott: 16pct ROE still the aspiration
Andrew Cornell | Past Managing Editor, bluenotes
ANZ's chief financial officer Shayne Elliott says the bank can still achieve a challenging return-on-equity target despite difficult operating conditions in the first half.
28 Apr 2015
Here’s why banks can be disruptors
Matt Boss | Former Managing Director Products and Marketing, ANZ
Disruption is the buzzword of today and this is nowhere more prevalent than in banking.
23 Apr 2015
Social customers will transform banking
Amanda Gome | Former head of digital and social media, ANZ
Across the financial services industry there is still scepticism around the value of social media. “Isn't it personal?" some ask. “What's the value to a bank of embracing social media? And are our customers really even on it?"
22 Apr 2015
Banking’s digital future is all about the customer
Scott Collary | Former Chief Information Officer, ANZ
Everyone loves the latest and greatest gizmo. With new tech popping up every day it's easy to get excited about the implications of the next big thing. Even in banking. The next Apple Pay is going to change payments forever and that's all going to happen on the next Apple Watch, right? Well, only if customers really want it.
20 Apr 2015
Standardising risk or the risk of standardisation?
Brad Carr | Director, Institute of International Finance
The Basel Committee on Banking Supervision, the global regulator, has issued two documents for discussion on how banks’ capital requirements are calculated, Capital Floors: the Design of a Framework Based on Standardised Approaches and Revisions to the Standardised Approach for Credit Risk.
17 Apr 2015
The Mass Affluent: still desirable, still on the market
Maxim Sharshun | Former Engagement Manager, PwC Strategy
They are large, profitable and resilient. They hold a disproportionate share of the country's wealth and represent a substantial share of personal banking profits. Yet Australian banks can't seem to figure them out.
15 Apr 2015
Mike Smith: Asia’s importance has been undersold - not oversold
Mike Smith | Former Chief Executive Officer, ANZ
Banking is a long-term game about value creation. It is not short term and the obsession with quarterly results is frankly a distraction which risks influencing management to make poor decisions.
14 Apr 2015
Anti-corruption in the North but anti-growth in the South
Andrew Cornell | Past Managing Editor, bluenotes
In Asia, indeed in any of the markets where the financial crisis was a matter of contagion not primary infection, there's a prevailing view not all the doctor's orders are sensible.
14 Apr 2015
Four ways to safeguard business from financial crime
Mark Evans | Managing Director Transaction Banking, ANZ
Imagine being offered a job which promises excellent money in exchange for very little work. It sounds like a dream.
26 Mar 2015
Can you trust your bank?
Lisa Henderson | Former Head of Corporate & Commercial Marketing, ANZ
Banks in Australia and New Zealand are back to delivering strong results for shareholders. For them, if not for the northern hemisphere, the acute disaster of the global financial crisis has passed.
24 Mar 2015
Negative rates, negative news
Andrew Cornell | Past Managing Editor, bluenotes
We are truly in an extraordinary environment when many real interest rates are negative – that is, inflation is higher than the rate being offered on securities like government bonds.
17 Mar 2015
ANZ's new head of China maps the changing terrain
Ayesha de Krestser | BlueNotes contributing editor
China's financial system is radically different to when Huang Xiaoguang returned to Shanghai with an MBA won through an UN-sponsored scholarship in Europe in 1988. The native-born Shanghainese Huang tells not to discount the capacity for China to innovate but not to expect any reform to come without thorough testing of the waters.
17 Mar 2015
The infrastructure catch – the answer is to unify and diversify
Brad Carr | Director, Institute of International Finance
The latest meeting of G20 Finance Ministers in Istanbul, focussed on growth and job creation, placed particular emphasis on infrastructure investment - not least with this year's G20 president being home to four of the world's 10 fastest growing cities.
05 Mar 2015
Say goodbye to global banking behemoths?
Sally Reid | Global Head of Institutional Portfolio Management, ANZ
The global banking sector is facing unprecedented, inexorable pressure on margins as a result of sustained regulatory and competitive pressures – strongly amplified by global expansionary monetary policy from central banks.
04 Mar 2015
What could Silicon Harbour do for fintech in Australia?
Jayne Opperman | Former General Manager Technology, ANZ
If you’ve seen The Imitation Game or know about the calculation machine (computer) used by the British during World War II to break enemy codes, you may wonder how Silicon Valley in the US is the centre for innovation and the computing industry, rather than Bletchley Park in the UK.
03 Mar 2015
Too big to fail or too big to manage?
Andrew Cornell | Past Managing Editor, bluenotes
“Too big to fail” is the moral hazard conundrum at the centre of the debate about the future of financial services, anchoring issues such as how the sector should be structured, regulated, financed. More than two dozen global banking behemoths have been officially designated too-big-to-fail or in regulator-speak “globally systemically important banks”.
23 Feb 2015
ANZ’s expertise can help the Pacific: Mohan
Phoebe O'Sullivan | BlueNotes contributing editor
The CEO of ANZ’s operations in the Pacific Vishnu Mohan says ANZ’s regional development agreement with the Australian government is an opportunity for the bank to use its expertise to better the region.
17 Feb 2015
Australia, beautiful for banking one day but what about the next?
Andrew Cornell | Past Managing Editor, bluenotes
It is still said that, economically speaking, Australia is basically a quarry, farm and beach. Resources, agriculture, tourism.
17 Feb 2015
Smith: solid December quarter but boring is still good
Andrew Cornell | Past Managing Editor, bluenotes
ANZ chief executive Mike Smith told BlueNotes the December quarter earnings were much as he had expected but he still believed “boring” bank results were good in uncertain times.
17 Feb 2015
Currency, market volatility overlay strong earnings momentum at ANZ
Andrew Cornell | Past Managing Editor, bluenotes
A lower Australian dollar is “ultimately a good thing for shareholders” ANZ chief financial officer Shayne Elliott told BlueNotes in a video interview on the release of a December quarter trading update.
10 Feb 2015
Do rate cuts mean full steam ahead for Aussie bank shares?
Andrew Cornell | Past Managing Editor, bluenotes
The investor-focussed traditional weekend media in Australia did a thorough go over of the implications of the Reserve Bank’s somewhat surprising decisions to cut the overnight cash rate 25 basis points last week.
03 Feb 2015
Digital is boring
Andrew Cornell | Past Managing Editor, bluenotes
If the age of digital financial services has not yet arrived completely, it’s not for lack of publicity. Every consultant worth their MBA has contributed something on digital disruption and 2015 has kicked off with leagues of reports.
23 Jan 2015
New era of business opportunity for India-Australia enterprise
Subhas DeGamia | Former CEO India, ANZ
At the ABWI, I heard one phrase repeated frequently: India has some key requirements and, for most, Australia has the resources and capability to meet and supply.
20 Jan 2015
Murray stepped back on bank capital but Basel has stepped up
Andrew Cornell | Past Managing Editor, bluenotes
Looking at the top 10 stocks on the Australian stock exchange, the dominant role played by the Big Four banks in equity portfolios is clear. The top two stocks are banks: Commonwealth Bank and Westpac Banking Corp. In positions four and five are ANZ Banking Group and National Australia Bank.
20 Jan 2015
Payments under the Murray microscope
Mike Ebstein | Director, MWE Consulting
As Australian – and global – reforms of payments systems have demonstrated, they are complex networks. Complex to operate, complex to regulate, complex to forecast. But they are vital to efficient economies.
19 Jan 2015
Quickly today is different from quickly yesterday
Tareq Muhmood | CEO Korea & Managing Director Global Subsidiaries, ANZ
17 years ago, I was enjoying being a Relationship Manager in Hong Kong, looking after a great set of customers across Asia Pacific.
13 Jan 2015
Are banks like Kodak? Or capable of adapting to a new world?
Andrew Cornell | Past Managing Editor, bluenotes
Come the new year and the tenor of most commentary is inevitably what does the future hold? In the financial services sector that speculation tends to fall into two categories: for markets like Australia, with a healthy system where banks dominate investment portfolios, the question is can their performance continue to sustain expectations for dividends and capital growth.
12 Jan 2015
The four big shifts redefining business
Mike Smith | Former Chief Executive Officer, ANZ
Last month I spoke to ANZ’s shareholders about four big shifts which are redefining the future for ANZ and for business - global integration, demographics, resources and technology.
08 Jan 2015
Making hay from payday loans
Steve Worthington | Professor at Swinburne University
The "payday" loans industry has shifted from the fringe of consumer finance in Australia to the mainstream despite recent regulatory setbacks and a challenged image. The country’s short-term lending market is thought to be worth around $800 million a year. But developments overseas mean there could be more movement in the sector ahead.
24 Dec 2014
The BlueNotes Debate: Will 2015 belong to the bulls or the bears?
Andrew Cornell | Past Managing Editor, bluenotes
BlueNotes Debates bring together important voices across the business, economic and social spectrum to thrash out where the issues lie. Managing editor Andrew Cornell chaired a forum of regional corporate advisory, restructuring and administration professionals to debate their particular take on the outlook.
19 Dec 2014
New Aus bank capital regime will be evolution not revolution
Andrew Cornell | Past Managing Editor, bluenotes
While markets have focussed on possible new capital requirements for Australian banks in the wake of a major review, ANZ chief financial officer Shayne Elliott notes the new regime will come in gradually and banks have many options to manage the shift.
16 Dec 2014
Murray was right to support the principles of regulation not set the letter
Andrew Cornell | Past Managing Editor, bluenotes
There’s been a major financial system review produced, concerns linger around a housing bubble, consumer confidence is fragile, the banking sector is dominated by a group of majors and the resource economy is making a slow transition to other growth drivers.
15 Dec 2014
Risk weighted assets: a journey of improvement
Brad Carr | Director, Institute of International Finance
Among the various issues highlighted by the Financial System Inquiry (FSI) was the calculation of banks’ risk-weighted assets (RWA). As the basis for banks’ regulatory capital requirements, this is a central measure in investors’ assessment of a bank’s balance sheet strength, as well as influencing bank pricing and shareholders’ returns.
15 Dec 2014
The changing face of audit
Michael Liarakos | Group General Manager Global Internal Audit, ANZ
There’s a great song performed by Perry Como that goes like this: “You gotta accentuate the positive / Eliminate the negative / And latch onto the affirmative / Don’t mess with Mister-In-between”.
10 Dec 2014
Adding exams would give Murray report extra marks
Amanda Gome | Former head of digital and social media, ANZ
ANZ welcomes recommendations from David Murray’s year-long review into the financial services industry to lift education, training and competency standards for financial advisers.
10 Dec 2014
Australia, Islam and the $2 trillion dollar industry
Bryan Paisley | Partner, Baker and McKenzie
From the initial attempts in the late seventies to reconcile the ancient teachings of Islam with modern finance, Islamic finance has grown into a global industry worth approximately US$2 trillion today.
09 Dec 2014
The new payments platform will change the way Australia does business
Phil Chronican | Former CEO ANZ Australia
The recently forged New Payments Platform, with 12 financial institutions signed up to take part, will change the way Australia does business. With the ability to receive real time payment confirmation, businesses and individuals will have greater confidence to exchange.
05 Dec 2014
How the Shanghai FTZ is changing trade
Mark Yang | Branch manager, ANZ
Chinese officials in Shanghai, the largest city in the world’s rising financial behemoth, have made no secret their desire for the region to become a global trading hub. Shanghai has a stated goal of becoming a major global centre for finance, commodity trading and shipping by 2020. A key part of its answer to this has been the Shanghai Free Trade Zone.
03 Dec 2014
The digital reality gap - generational and regional difference pronounced
Alan Shields | Chief Data Officer, RFi Group
When is distribution like a circus act? When it’s about juggling and balancing.
03 Dec 2014
International investors now more comfortable with ANZ's Asia strategy
Shayne Elliott | Chief Executive Officer, ANZ
Shayne Elliott, ANZ chief financial officer, speaks with BlueNotes about how ANZ's strategy is being received internationally and why fund managers are increasingly engaged in Asia.
25 Nov 2014
Central bankers need to talk the talk
Andrew Cornell | Past Managing Editor, bluenotes
The United States Federal Reserve has taken navel gazing to a new level with two of its officers publishing a paper on the way the Fed talks.
18 Nov 2014
It takes more than two to tango in the new world of payments
Andrew Cornell | Past Managing Editor, bluenotes
It now seems likely, following some very strongly encouraging words by Reserve Bank of Australia governor Glenn Stevens in a recent speech, that enough major payments-industry participants have signed up to make a start on Australia’s long-expected real time payments platform.
11 Nov 2014
G20 looking at global bank rules but regulator emphasises culture
Andrew Cornell | Past Managing Editor, bluenotes
Having covered a few multi-lateral summits in my time – the best being the G8 held in Okinawa (remote to deter protestors but a tropical paradise) – I have a lot of sympathy for Brisbane where the G20 gathering will take place this week.
10 Nov 2014
Banks not at war with tech
Stafford Masie | Former General Manager South Africe, Google
Banks have a big part to play in the future of payment technology and are not about to leave the space any time soon, according to Stafford Masie, entrepreneur and founder of technology group Thumbzup.
06 Nov 2014
Macro-prudence: What the FSI really needs to do
Richard Batten & David Eterovic | Expert in Financial Systems Regulation & Corporate Finance and Debt Restructuring, Minter Ellison
The Financial Systems Inquiry panel will be hard pressed to find evidence to support fundamental change to the regulatory structure of the banking sector, especially the kind that might flow into regulative change - one of the central issues it is considering.
05 Nov 2014
Watershed moment in funding of record bank profits
Andrew Cornell | Past Managing Editor, bluenotes
Westpac rounded out the Australian bank profit reporting season on Monday for those banks with a September year (Commonwealth Bank, with a June year, has a trading update this week) and one set of figures stood out: total loans grew 8 per cent over the year to $580.3 billion while total customer deposits grew 7 per cent to $409.2 billion.
03 Nov 2014
More ANZ gains ahead in core Australian market
Phil Chronican | Former CEO ANZ Australia
ANZ is bullish on the prospects for further growth in its Australian business and remains confident of a pickup in business banking, according to Phil Chronican, the CEO of ANZ in Australia.
03 Nov 2014
Room for more global ANZ growth: Géczy
Andrew Geczy | Former CEO International and Institutional Banking, ANZ
The strength of ANZ’s recent profit result was underpinned by a solid performance from its outperforming international business but the head of that division says it still has plenty of room to grow.
03 Nov 2014
More opportunity ahead for ANZ on productivity
Alistair Currie | Former Chief Operating Officer, ANZ
ANZ’s investment in its regional operations is beginning to pay dividends after the business delivered strong cost-to-income and productivity results in 2014, according to ANZ Group chief operating officer Alistair Currie.
02 Nov 2014
Strong capital generation and growth sustainable
Shayne Elliott | Chief Executive Officer, ANZ
A five year record of peer-beating performance on revenue, expenses and cash profits – with less reliance on lower bad debts – demonstrates ongoing momentum according to ANZ chief financial officer Shayne Elliott.
31 Oct 2014
ANZ CEO Mike Smith walks through the full year result
Andrew Cornell | Past Managing Editor, bluenotes
Mike Smith walks through the components of ANZ’s September year result, across geographies, operations and outlook.
29 Oct 2014
Safer banks = more volatile markets
Sean Keane | Founder & Managing Director, Triple T Consulting
One of the themes that came up a number of times during the range of meetings during my recent trip to North America was about where the next crisis was most likely to come from. In particular there was focus on how the banking industry was likely to cope during some future financial crisis.
28 Oct 2014
Stress tests and inquiries not just about banks
Andrew Cornell | Past Managing Editor, bluenotes
Three of Australia and New Zealand’s four major banks report their full year profits over the next two weeks and the fourth, Commonwealth Bank of Australia, will provide a trading update. The consensus of public forecasts is for a solid season absent of one-offs such as restructuring costs.
27 Oct 2014
Behind the numbers – what’s in a profit?
John Nguyen | Former Global Head of External and Regulatory Reporting, ANZ
ANZ, like all listed companies distributes financial data along with half and full-year results. But what is the market looking for?
16 Oct 2014
The view from the street in Hong Kong
Ivy Au Yeung | Chief Executive Officer ANZ Hong Kong
All eyes were on Hong Kong last week as millions gathered in parts of the city, through rain and shine, in a bid for universal suffrage. The movement known as Occupy Central resulted in massive road blocks, traffic congestion, and the temporary closure of schools and businesses.
14 Oct 2014
Regulatory response to housing bubble all in the past
Andrew Cornell | Past Managing Editor, bluenotes
It’s possible David Murray’s Financial System Inquiry may make some recommendations on bank capital. It’s also possible the Reserve Bank of Australia may introduce some so-called “macro-prudential” measures to address particular concerns around asset bubbles.
30 Sep 2014
Australian financial centres losing out even as plates tilt to Asia
Andrew Cornell | Past Managing Editor, bluenotes
As a Melbournian, the fact that Sydney is failing to deliver as a regional financial centre admittedly triggers a little schadenfreude. After all, they did steal the Olympics.
29 Sep 2014
How North American and European banks can tap into Asia’s big 10
Kevin Wong | Insights Director, ANZ
As the world’s economic engine continues to shift to Asia, North American and European companies will increasingly seek banking services that seamlessly connect to and within Asia. The challenge is many, particularly domestic and regional, North American and European banks don’t have the networks to make that seamless connection.
26 Sep 2014
The secret to better banking
Andrew Cornell | Past Managing Editor, bluenotes
Banking, according to ANZ’s CEO of International and Institutional Banking Andrew Géczy, is just as much about monetising insight as it about capital.
23 Sep 2014
Is there still value in bank stocks?
Andrew Cornell | Past Managing Editor, bluenotes
There is only one share price, just as there is only one official interest rate. But these truisms are easily forgotten when economists pore over data entrails to foretell the next central bank move.
17 Sep 2014
How mobile payment systems dodge the hackers
Craig Sims | Group General Manager Operations & Services, ANZ
When it comes to innovation in financial services, mobile payment systems are one of the big game changers. More and more customers are banking digitally.
16 Sep 2014
Who wins when cash payments disappear?
Andrew Cornell | Past Managing Editor, bluenotes
The banking industry has long reassured itself that even if customers don’t always like banks, they trust them. And trust is the over-riding base of a financial relationship.
09 Sep 2014
Bank capital blow up
Andrew Cornell | Past Managing Editor, bluenotes
In Michelangelo Antonioni’s 1960s counter-culture classic Blow-Up, a hip photographer inadvertently captures what may be evidence of a murder in the background of a picture he’s taken.
31 Aug 2014
More capital costly without significantly improving Aus financial system
Andrew Cornell | Past Managing Editor, bluenotes
The Australian financial system is dramatically more resilient than before the financial crisis - and even since global regulatory reviews two years ago - according to ANZ’s response to the Interim Report of the Financial System Inquiry.
28 Aug 2014
Great relationship banking crucial for long term associations
Andrew Cornell | Past Managing Editor, bluenotes
ANZ held its biennial Asia Investor Tour in Hong Kong in July with senior International and Investment Banking executives briefing institutional investors and analysts on the next phase of the bank’s Asian strategy. One of the most highly engaged sessions was a discussion with three major Asian clients, facilitated by senior banker Tony Souza.
26 Aug 2014
ANZ’s new international chief Farhan Faruqui articulates the challenge – and opportunity
Andrew Cornell | Past Managing Editor, bluenotes
The appointment in May of Farhan Faruqui as ANZ’s CEO International Banking caused plenty of chatter in the close knit banking circles of Hong Kong, Singapore and Shanghai. The Citi veteran of nearly a quarter of a century is one of the highest profile hires in Asia since Mike Smith launched ANZ’s super regional strategy in 2007.
26 Aug 2014
The dangers of false certainty in financial regulation
Andrew Cornell | Past Managing Editor, bluenotes
The second round of submissions to the Murray Financial System Inquiry close today and the FSI proposes to make most of them public on Friday. But recent public forums and speeches by David Murray, the chair, and committee members have added emphasis and indeed some new themes to the interim report released in July.
19 Aug 2014
Australian banks continue to bewilder the northern hemisphere
Andrew Cornell | Past Managing Editor, bluenotes
The tale of the bank profit results and trading updates so far is retail banking is very healthy, business banking promises better but is yet to deliver and the credit cycle, almost incredibly, continues to defy sceptics.
06 Aug 2014
Banks are best run by generalists
Jonathan Harvey | Former Group General Manager Executive Development, ANZ
"Who are the generalist bankers at ANZ"? That was the first question I was asked by Mike Smith in his first year as chief executive. I was the new head of Organisational Capability.
05 Aug 2014
Want to run an Aussie bank? Head to New Zealand
Andrew Cornell | Past Managing Editor, bluenotes
New National Australia Bank chief executive Andrew Thorburn heralded his rein by anointing a new court of senior management. Much has been said about his choices and those who will leave the bank but one particularly interesting aspect is the deeper entrenchment of New Zealand banking in Australia.
18 Jun 2014
Market intel - not just price - key to insto banking
Andrew Cornell | Past Managing Editor, bluenotes
Corporate and institutional clients are looking for more detailed market intelligence from their relationship bankers rather than simply well priced product and services according to ANZ’s CEO International and Institutional Banking Andrew Géczy.
Don’t swim naked with the seagulls
Andrew Cornell | Past Managing Editor, bluenotes
The economic tide is going out. Now is when we’ll find out which financial trends will be exposed or stand proud.
Learning to drive: data strategy
Chris Jaggard | Commercial Banking Lead Aus & NZ, Accenture
Commercial banks must scale up their data-driven strategies to really create a return on investment.
A World of Networks
Shayne Elliott | Chief Executive Officer, ANZ
For almost 200 years, ANZ has been facilitating trade and capital flows across the world. In this new series, CEO Shayne Elliott introduces leaders from across the bank’s markets.