27 Aug 2024
Amanda Schultz
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Media & Public Relations Manager, ANZ
During Scams Awareness Week, what should customers be looking out for and how can they better protect themselves and their data?
22 Aug 2024
Kath Bray
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Managing Director Customer Engagement, Australia Retail, ANZ
Companies are using new technology and improved education to prevent customers losing money to scammers. There is another crucial line of defence.
12 Aug 2024
Ruth Talalla
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Scams Portfolio Lead, ANZ
Scammers are sophisticated criminals who psychologically manipulate people. There is a scam out there for everyone – including you.
29 Jul 2024
Catherine Fitzpatrick
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Founder and Director, Flequity Ventures
Financial abuse can be considered the “hidden epidemic” of our time. Moves to stop the tide of abuse are gaining momentum – but more help is needed.
04 Jul 2024
Evelyn Halls OAM
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Customer Fairness Advisor, ANZ
ANZ Customer Fairness Advisor Evelyn Halls shares the progress being made in two key areas for ANZ and our customers: scams and hardship.
19 Mar 2024
Janet Liu
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Head of Social Impact and Community Partnerships, ANZ
Linguistically diverse adults over 50 are disproportionately struggling financially. How can we alleviate this challenge?
15 Feb 2024
Jeff Whalley
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Senior Journalist, ANZ
Financial health is a lot like physical health. We don’t think about it until things go wrong. But discoveries by behavioural scientists are changing the approach to helping customers.
01 Feb 2024
Jeff Whalley
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Senior Journalist, ANZ
ANZ Customer Fairness Advisor Evelyn Halls has received the Medal of the Order of Australia in the General Division.
23 Jan 2024
Mohamed Khalil
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Head of Financial Wellbeing, Research and Design, ANZ
It’s easy to envisage our New Year’s saving plans coming off without a hitch. But as cost-of-living increases bite, understanding our own psychology can help achieve savings success.
04 Dec 2023
Sarah Stubbings
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ANZ Regional Executive, Pacific
By simplifying and standardising, ANZ will continue to help local communities thrive in the Blue Pacific.
23 Nov 2023
Cassandra Hewett & Kishanie Wijewickrama
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Head of Financial Crime and Head of Group Integrity, ANZ
Fraud – a tale as old as time. While the motivations to defraud remain the same, the methods have become more sophisticated. But so have the ways to defend against it.
16 Nov 2023
Sweta Mehra
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Managing Director, Everyday Banking, ANZ
With inflation rising and Black Friday sales and Christmas approaching, saving money has become a priority for shoppers. In the digital era, savvy spenders are using tools to help them reach their budgeting goals.
19 Oct 2023
Maile Carnegie
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Group Executive - Australia Retail, ANZ
The Saver Plus program has helped 53,000 people save more than $27 million. It’s also helped people like Danielle with her long-term saving goal of home ownership.
28 Aug 2023
Irene Verins & Luke Martin
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Wellness & Prevention Programs Lead and Wellness & Prevention Engagement Manager, Beyond Blue
Frontline bank staff often witness the first signs of customers experiencing financial or mental health problems. A new guide empowers those workers to engage compassionately.
10 Aug 2023
Shaq Johnson
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Head of Customer Protection, ANZ
Criminals can trap Australians into acting as “money mules” – helping to launder billions of dollars by transferring illegal funds between accounts. An ANZ pilot is disrupting the trade.
27 Jul 2023
Steve Worthington
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Professor at Swinburne University
While it touches us daily, most people are unaware. Every merchant has their costs, including the costs of accepting payments. But is surcharging just a regulatory approved justification for an extra charge?
26 Jul 2023
Benjamin White
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Senior Manager, Customer Protections Operations, ANZ
Investment scams are becoming increasingly prevalent and sophisticated. Businesses and customers must work together to help stem the flow of funds to fraudsters and scammers.
04 Jul 2023
Fiona Mackenzie
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Managing Director, Funds Management, ANZ NZ
Gen Z have time on their side but recent market ructions mean many are experiencing financial losses for the first time – how they react is all important.
27 Jun 2023
Adelaide Timbrell
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Senior Economist, ANZ
How is productivity impacting inflation and how far will the RBA have to hike?
22 Jun 2023
Shaq Johnson
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Head of Customer Protection, ANZ
Scams are becoming so sophisticated they are difficult for customers to spot. Companies must constantly adapt and refine measures to protect customers and the wider community.
10 May 2023
Adelaide Timbrell
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Senior Economist, ANZ
A jump in revenue leads to an unexpected surplus: but it won’t last.
19 Apr 2023
Andrew Cornell
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Past Managing Editor, bluenotes
The storm clouds of the banking crisis are clearing but the forecast is hardly temperate
13 Apr 2023
Fiona Mackenzie
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Managing Director, Funds Management, ANZ NZ
Did the generation who spent the spare cash of youth on Nirvana cassettes and thrift store chic stash away enough savings for retirement?
31 Mar 2023
Steve Worthington
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Professor at Swinburne University
Scam alert messaging is everywhere yet we still lose millions to scams every day. Understanding innate human fallibilities can help protect us.
08 Mar 2023
Natalie Paine
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Social Impact Research and Reporting Lead, ANZ
A disparity exists in the financial wellbeing of men and women – and just like the gender pay gap it will take work and systemic change to address the inequity.
29 Sep 2022
Alan Shields
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Chief Data Officer, RFi Group
If you are under 35, it’s almost certain you haven’t been a borrower through a rising interest rate cycle. Are young borrowers prepared for higher loan payments?
27 Sep 2022
Andrew Cornell
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Past Managing Editor, bluenotes
Identity theft is a global online scourge but one of the most promising fields of digital innovation is digital, secure IDs.
16 Aug 2022
Dan Simpson
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Head of Impact Investing, ANZ Private Banking
Investors globally are paying far more attention to impact investing, mirroring the increased awareness among consumers for environmental, social and governance factors.
13 Apr 2022
Natalie Paine
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Social Impact Research and Reporting Lead, ANZ
The ongoing uncertainty of the COVID-19 pandemic is impacting young Australians’ financial wellbeing and their mental health.
19 Jan 2022
Emily Ross
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Content Producer & Director, Emily Ross Bespoke
After two years of uncertainty, it’s a good time to work on some financial resilience.
07 Dec 2021
Dr Emily Porter
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ANZ Tony Nicholson Research Fellow
COVID-related financial supplements created short-term relief for vulnerable Australians. But their long-term financial wellbeing is still on rocky ground.
01 Dec 2021
Emily Ross
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Content Producer & Director, Emily Ross Bespoke
Expert Professor Elaine Kempson sits down once again to discuss the latest ANZ Financial Wellbeing survey and next steps for capability.
01 Dec 2021
Emily Ross
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Content Producer & Director, Emily Ross Bespoke
ANZ’s latest financial wellbeing survey of Australians reflects new ways of understanding and measuring financial wellbeing.
22 Jul 2021
Emma Gray
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Group Executive - Data & Automation, ANZ
It may sound counter-intuitive but a new program for ANZ customers allows big spenders to save for their goals.
02 Jun 2021
Dr Emily Porter
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ANZ Tony Nicholson Research Fellow
The financial resilience of vulnerable communities in the wake of the COVID-19 pandemic has been rocked – and may not fully recover without policy action.
18 Mar 2021
Jenefer Stewart
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General Manager Business Banking, ANZ
Women’s financial capability and resilience took a hit during the COVID-19 pandemic. If the economy is to truly recover, this gap must be closed.
13 Jan 2021
Dr Emily Porter
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ANZ Tony Nicholson Research Fellow
The COVID-19 pandemic exposed the dangerous gap in financial wellbeing for some vulnerable Australians.
07 Dec 2020
Professor Roslyn Russell
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Principal Research Fellow, RMIT University
Like other forms of education this year, financial literacy courses had to quickly move to online offerings in response to COVID-19.
23 Jul 2020
Alexis George
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Deputy Chief Executive Officer & Group Executive Wealth Australia, ANZ
The COVID-19 pandemic has taken a swing at the financial wellbeing of Australians who were already feeling vulnerable.
09 Jul 2020
Martin Davies & Angelito Calma
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Principal Fellow and Senior Lecturer in Higher Education at The University of Melbourne
The economic shockwaves from this pandemic have hit retirees – and those close to retiring – hard. Could one unconventional movement be the key to financial resilience?
15 Jan 2020
David Plank
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Head of Australian Economics at ANZ
As consumer confidence continues to get weaker consumers may become more resilient, according to new data.
10 Dec 2019
Michelle Commandeur
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Head of Financial Inclusion at ANZ
Researching the financial wellbeing of communities can help influence the financial services industry. US expert Dr Dee Warmath explains.
22 Oct 2019
Michelle Commandeur
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Head of Financial Inclusion at ANZ
Innovative fintech companies have the opportunity to be at the forefront of financial wellbeing and inclusion.
29 Nov 2018
Emily Ross
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Content Producer & Director, Emily Ross Bespoke
New report isolates factors associated with financial wellbeing in older Australians – and what can be done to help.
29 Nov 2018
Michelle Commandeur
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Head of Financial Inclusion at ANZ
See the key findings of ANZ’s latest financial wellbeing report into older Australians in visual form.
22 Nov 2018
Emily Ross
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Content Producer & Director, Emily Ross Bespoke
New report into wellbeing among Australia’s ageing population shows highly disparate level of financial health.
08 Nov 2018
Kath Bray
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Managing Director Customer Engagement, Australia Retail, ANZ
At the heart of a bank’s social licence to operate is the financial wellbeing of the community.
01 Oct 2018
Shannon Peachey
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Tribe Lead, Savers & Investors, ANZ
Teaching children about money will improve their financial literacy as adults, research shows.
03 Sep 2018
Ana-Marie Lockyer
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General Manager Wealth Products and Marketing New Zealand, ANZ
Money Week shines the spotlight on financial resilience and helps New Zealanders weather financial shock.
16 May 2018
Professor Roslyn Russell
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Principal Research Fellow, RMIT University
Helping people save can help improve financial habits – and change lives, new RMIT research confirms.
19 Apr 2018
bluenotes contributors
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We bring you all the views and insights from ANZ’s financial wellbeing survey.
19 Apr 2018
Emily Ross
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Content Producer & Director, Emily Ross Bespoke
Many factors contribute to a person’s financial wellbeing – including some surprising ones.
19 Apr 2018
Emily Ross
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Content Producer & Director, Emily Ross Bespoke
A new ANZ survey challenges the widely held belief financial knowledge is the key to financial wellbeing.
19 Apr 2018
Emily Ross
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Content Producer & Director, Emily Ross Bespoke
We speak with Elaine Kempson, professor and global pioneer about the state of financial wellbeing in Australia and NZ.
19 Apr 2018
Shane White
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Content Manager, Institutional, ANZ
See the key findings of ANZ’s latest financial wellbeing report in visual form.
19 Apr 2018
Shane White
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Content Manager, Institutional, ANZ
See the key findings of ANZ’s latest financial wellbeing report in visual form.
24 Nov 2017
Roslyn Russell & Michelle Commandeur
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Principal Research Fellow, RMIT University & Head of Financial Inclusion, ANZ
Two experts in financial literacy chat about the importance of access to financial education for society’s most vulnerable.
01 Aug 2017
Jennifer Farmer
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bluenotes production editor
A growing body of data suggest the stereotype around women and investment is out of date.
20 Jul 2017
Erin Truscott
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Adviser & shareholder at GCA Financial Pty Ltd
Research suggests millennials aren’t engaged with financial advice – but there are ways the profession can help.
17 Jul 2017
Alexis George
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Deputy Chief Executive Officer & Group Executive Wealth Australia, ANZ
More than half of all Australians significantly underestimate how much superannuation they’ll need for independence.
14 Jun 2016
Chris Rowlands
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Social Entrepreneurship and Economic Development Manager, World Vision Australia
Impact investing is intended to do what it says: make an impact on social or environmental problems. New and innovative investment models are indeed delivering positive outcomes for society as well as a financial return, developing commercially viable models of philanthropy along the way.
07 Jun 2016
Andrew Cornell
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Past Managing Editor, bluenotes
In the last month, both China and India have emphasised the critical role green investing can play in addressing environmental damage, carbon intensity and global warming; the global banking Financial Stability Board has expanded its climate-related financial disclosure task force; and a major investor group has published seven climate change policy priorities.
26 May 2016
Fred Ohlsson
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Group Executive, ANZ Australia
The digitisation of financial services has made banking more accessible than it has ever been. Sadly, more than two billion adults around the world still lack access to financial help.
23 May 2016
Milena Malev
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Senior Manager Business Model Design, ANZ
We don’t like to think about growing old. We like to think we can outrun the future, so we watch our diet and exercise to keep ourselves young and healthy. Thanks to modern medicine we now live longer than ever. Before we know it, the years we spend in retirement will match our time in the workforce. Imagine that!
01 Feb 2016
Lorraine Armilla
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BlueNotes contributing editor
Advancing financial inclusion is at the forefront of many developing countries' government agendas and is widely recognised as crucial to promoting healthy communities and supporting economic development.
08 Dec 2015
Tom Cropper
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Freelance Social Enterprise Journalist
For its supporters, microfinance is the magic bullet helping alleviate poverty while generating profits at the same time. But a series of high-profile mishaps around the globe, the industry's reputation is on the line.
28 Sep 2015
Tim Costello
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Former CEO, World Vision Australia
Not long after I started at World Vision I visited a village in a remote part of northern Pakistan where we had undertaken a water project. I was accompanied by our then head of international programs, an Australian woman who for several years earlier had lived near the Pakistan-Afghanistan border, Conny Lennenberg.
25 Sep 2015
Steve Worthington
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Professor at Swinburne University
If nothing else, the Senate's Standing Committee on Economics Inquiry into the interest rates charged on Australian credit cards has made me even more aware of the low levels of financial literacy in Australia.
04 Sep 2015
Geoffrey Buchanan
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CEO Retail Asia, ANZ
In the Solomon Islands women have always played an instrumental role in their communities. In the small island nation of just over half a million people some 70 vernacular languages are spoken and a subsistence economy prevails.
28 May 2015
Jane Nash
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Head of Corporate Sustainability and Financial Inclusion, ANZ
For the first time since the ANZ Survey of Adult Financial Literacy in Australia was launched a decade ago, this year's report included a specific section on women.
27 Apr 2015
Mark Baker
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CEO Papua New Guinea, ANZ
For all the headlines around Papua New Guinea's transformational LNG projects and large-scale agricultural exports, the reality is small to medium-sized enterprises (SMEs) are critical to economic growth in the emerging nation.
17 Mar 2015
Andrew Cornell
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Past Managing Editor, bluenotes
Financial inclusion makes extraordinary differences to individual lives, whether in developing countries where a bank account can be the line between a poverty trap and a thriving business or in a developed economy where a debt cycle can become a wealth plan.
23 Feb 2015
Phoebe O'Sullivan
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BlueNotes contributing editor
The CEO of ANZ’s operations in the Pacific Vishnu Mohan says ANZ’s regional development agreement with the Australian government is an opportunity for the bank to use its expertise to better the region.
18 Feb 2015
Jane Nash
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Head of Corporate Sustainability and Financial Inclusion, ANZ
Social investment in Australia is expanding rapidly. Business increasingly accepts the tangible returns it can bring but also, there are benefits on offer that aren’t necessarily monetary.
10 Feb 2015
Geoffrey Buchanan
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CEO Retail Asia, ANZ
The roll out of mobile banking in the Solomon Islands has brought banking services to more than 24,500 people - including 15,500 previously unbanked - reaching people in all nine provinces across the country.
08 Jan 2015
Steve Worthington
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Professor at Swinburne University
The "payday" loans industry has shifted from the fringe of consumer finance in Australia to the mainstream despite recent regulatory setbacks and a challenged image. The country’s short-term lending market is thought to be worth around $800 million a year. But developments overseas mean there could be more movement in the sector ahead.
12 Dec 2014
Olivia Hodges & Jennifer Farmer
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BlueNotes contributing editor & BlueNotes production editor
Access to financial services for Pacific Islanders can be disproportionately challenging when compared to other regions due to the geographically dispersed populations in many Pacific Island countries.
18 Nov 2014
Olivia Hodges & Jennifer Farmer
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BlueNotes contributing editor & BlueNotes production editor
Miriama Tawalovo began selling fruit juices by the Nabokalou Creek in Suva. She is now the proud owner of three micro-finance businesses in Fiji and an avid entrepreneur.
06 Oct 2014
Casey Hall
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Former Asian editor, WSJ, NT, CNN
China has 625 million active social media users and approximately zero per cent of them are using platforms dominant in the Western world, such as Facebook, Twitter and Whatsapp.
30 Sep 2014
Andrew Cornell
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Past Managing Editor, bluenotes
As a Melbournian, the fact that Sydney is failing to deliver as a regional financial centre admittedly triggers a little schadenfreude. After all, they did steal the Olympics.
20 Aug 2014
Peter Kell
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Deputy Chairman, Australian Securities and Investments Commission.
Echoing the sentiments of 'teach a person to fish and you feed them for a lifetime', becoming financially literate can make a world of difference for people in our modern world.
23 Jul 2014
Jennifer Farmer
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bluenotes production editor
Financial literacy is increasingly being acknowledged as an integral part of ongoing financial stability.
22 Jul 2014
Andrew Cornell
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Past Managing Editor, bluenotes
One of the slightly concerning elements in the interim report of the Murray Financial System Inquiry was an apparently ambivalent attitude to financial literacy. Throughout the report, particularly in regard to superannuation and investment, financial literacy is recognised as a necessary if not sufficient condition for better outcomes.