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Digital

11 Oct 2021

Have you checked in? Scanning the history of QR codes

Luke Deer | Independent Researcher & Finance Tutor, University of Sydney Business School

QR codes have become an integral part of the post-COVID economy. But their origin was far from government use or commerce.

29 Sep 2021

DeFi-ing traditional finance

Andrew Cornell | Managing Editor, bluenotes

The global financial system is facing the next phase of the digital revolution – decentralised finance.

28 Sep 2021

Future-proofing marketing capability

Kate Young | Senior Manager Customer Centricity & Capability, ANZ

What makes an effective customer experience is changing. And so must marketers.

21 Sep 2021

User experience: ease to please

Alan Shields | Chief Data Officer, RFi Group

As consumers increasingly turn to mobile banking, should the UX focus be on increasing features or simply ease of use?

03 Sep 2021

PODCAST: sticking to long-term change

Lisa Vasic | MD Transaction Banking, ANZ Institutional

Companies that started on their digital journey at the beginning of the pandemic must manage any leftover “old school” practices to succeed in the future.

02 Sep 2021

Jobs program to boost digital workforce

Kathryn van der Merwe | Group Executive – Talent & Culture, ANZ

Technology has changed the way we live and work forever. Now more than ever companies need to recruit people with digital and data skills who are able to take on a changing employment landscape.

13 Aug 2021

Opportunities abound as traditional banks unbundle

Ron Spector | Managing Director of 1835i

Are incumbent banks really under “attack” from new players? Or is everyone actually playing the same game?

21 Jul 2021

Under the hood: bank to the future with 1835i

Andrew Cornell | Managing Editor, bluenotes

After three foundation years within the enterprise, ANZ’s investment and innovation business is “leaving the mothership” to further accelerate scale and growth.

09 Jul 2021

Long-term digital adoption – not so weird

Alan Shields | Chief Data Officer, RFi Group

Western, educated, industrialised, rich and democratic economies are leading the push for digital banking trends to stick around in the future.

24 Jun 2021

Translating the digital divide

Sachi Taulelei | Design Centre of Expertise Lead, ANZ

Technology is a reflection of who we are; ensuring we’re all represented is key to its success.

08 Jun 2021

Digital banking comes of age

Kath Bray | Managing Director - Retail Banking, ANZ

The acceleration of digital banking trends in Australia picked up in 2020 and highlighted the importance of focusing on customer preferences.

17 May 2021

Commercial banking’s new frontier

Chris Jaggard | Commercial Banking Lead Aus & NZ, Accenture

Banking-as-a-Service and the “business of experience” must be the focus for commercial banks looking to win big post-pandemic.